The Always On VPN Dynamic Profile Configurator (DPC) is a free, open-source solution that helps administrators deploy and manage Always On VPN client configuration settings using Active Directory, Group Policy, or Microsoft Intune. Since version 5.0, DPC has been publicly available and widely adopted. Until now, support has been limited to the community Discord channel. Many organizations, however, require formal support before they can deploy software, even open-source solutions. To meet this need, Leo D’Arcy and I are now offering a commercial support option for DPC.
Why Commercial Support Matters
Enterprises rely on accountability and timely assistance to ensure business-critical services run smoothly. Open source provides flexibility and cost savings, but it often lacks the reliability guarantees companies require. Commercial support bridges that gap—delivering confidence, faster resolutions, and compliance with internal support standards.
Customer Success Story
A UK National Health Service (NHS) Trust, an early customer of the support program, praised the impact of DPC on its remote access strategy. An infrastructure engineer at the NHS trust has this to say about DPC and commercial support:
“We have recently transitioned from SSL VPN to AOVPN and took the opportunity to use DPC to manage our configuration and deployment. We’ve previously experimented with Microsoft’s officially documented process, but DPC really simplifies and streamlines the implementation and management of the AOVPN tunnels.
During rollout, we discovered an issue that caused the user tunnel config to become corrupt. Being able to directly communicate and troubleshoot with Leo and the team meant that we were quickly able to have a fix and a new version of the client ready for deployment.
We are now running DPC and AOVPN on around 4000 endpoints with around 2000 concurrent connections each day. Feedback from users is very positive, and DPC simplifies ongoing management.”
Value Added
This real-world experience highlights the two most significant benefits of DPC with commercial support: rapid issue resolution (direct access to the people who build the software) and confidence at scale (thousands of endpoints, thousands of daily connections).
What DPC Commercial Support Includes
Purchasing a commercial support package provides:
- 1 year of support services (renewable)
- Direct access to Leo D’Arcy, lead developer of DPC
- Support from Richard Hicks for DPC-related queries
- Enhanced troubleshooting beyond community channels
- Prioritized bug fixes
- Early consideration for new feature requests
- Dedicated private channels for secure communication
Don’t Wait
With a commercial support package, your organization gains expert guidance, faster issue resolution, and direct access to the team that builds and maintains DPC. DPC commercial support ensures smooth deployments, reduced risks, and compliance with internal support requirements
Learn More
Interested in a commercial support contract for Always On VPN DPC? Email us at [email protected] or complete the form below, and we’ll get back to you with more information.
Additional Information
Always On VPN DPC Advanced Features
Migrating from Always On VPN DPC Commercial to Open Source
