Always On VPN Updates to Improve Connection Reliability

Always On VPN Updates to Improve Connection ReliabilityA longstanding issue with Windows 10 Always On VPN is that of VPN tunnel connectivity reliability and device tunnel/user tunnel interoperability. Many administrators have reported that Always On VPN connections fail to establish automatically at times, that only one tunnel comes up at a time (user tunnel or device tunnel, but not both), or that VPN tunnels fail to establish when coming out of sleep or hibernate modes. Have a look at the comments on this post and you’ll get a good understanding of the issues with Always On VPN.

Recent Updates

The good news is that most of these issues have been resolved with recent updates to Windows 10 1803 and 1809. Specifically, the February 19, 2019 update for Windows 10 1803 (KB4487029) and the March 1, 2019 update for Windows 10 1809 (KB4482887) include fixes to address these known issues. Administrators are encouraged to deploy Windows 10 1803 with the latest updates applied when implementing Always On VPN. Windows 10 1809 with the latest updates applied is preferred though.

Persistent Issues

Although initial reports are favorable for these updates and based on my experience the effectiveness and reliability of Windows 10 Always On VPN is greatly improved, there have still been some reports of intermittent VPN tunnel establishment failures.

Possible Causes

During my testing, after applying the updates referenced earlier both device tunnel and user tunnel connections are established much more consistently than before the updates were applied. I did encounter some issues, however. Specifically, when coming out of sleep or hibernate, VPN connections would fail to establish. Occasionally VPN connections would fail after a complete restart.

NCSI

After further investigation it was determined that the connectivity failure was caused by the Network Connectivity Status Indicator (NCSI) probe failing, causing Windows to report “No Internet access”.

Always On VPN Updates to Improve Connection Reliability

Cisco Umbrella Roaming Client

In this instance the NCSI probe failure was caused by the Cisco Umbrella Roaming Client installed and running on the device. The Umbrella Roaming Client is security software that provides client protection by monitoring and filtering DNS queries. It operates by configuring a DNS listener on the loopback address. NCSI probes are known to fail when the DNS server is running on a different interface than is being tested.

Resolution

Microsoft released a fix for this issue in Windows 10 1709. The fix involves changing a group policy setting to disable interface binding when perform DNS lookups by the NCSI. You can enable this setting via Active Directory group policy by navigating to Computer Configuration > Administrative Templates > Network > Network Connectivity Status Indicator > Specify global DNS. Select Enabled and check the option to Use global DNS, as shown here.

Always On VPN Updates to Improve Connection Reliability

For testing purposes this setting can be enabled individual using the following PowerShell command.

New-ItemProperty -Path “HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

Third-Party Software

As Always On VPN connectivity can be affected by NCSI, any third-party firewall or antivirus/antimalware solution could potentially introduce VPN connection instability. Observe NCSI operation closely when troubleshooting unreliable connections with Always On VPN.

Additional Information

Windows 10 1803 Update KB4487029

Windows 10 1809 Update KB4482887

Cisco Umbrella Roaming Client Limited Network Connectivity Warning

Network Connectivity Status Indicator (NCSI) Operation Explained

Always On VPN Multisite with Azure Traffic Manager

Always On VPN Multisite with Azure Traffic ManagerEliminating single points of failure is crucial to ensuring the highest levels of availability for any remote access solution. For Windows 10 Always On VPN deployments, the Windows Server 2016 Routing and Remote Access Service (RRAS) and Network Policy Server (NPS) servers can be load balanced to provide redundancy and high availability within a single datacenter. Additional RRAS and NPS servers can be deployed in another datacenter or in Azure to provide geographic redundancy if one datacenter is unavailable, or to provide access to VPN servers based on the location of the client.

Multisite Always On VPN

Unlike DirectAccess, Windows 10 Always On VPN does not natively include support for multisite. However, enabling multisite geographic redundancy can be implemented using Azure Traffic Manager.

Azure Traffic Manager

Traffic Manager is part of Microsoft’s Azure public cloud solution. It provides Global Server Load Balancing (GSLB) functionality by resolving DNS queries for the VPN public hostname to an IP address of the most optimal VPN server.

Advantages and Disadvantages

Using Azure Traffic manager has some benefits, but it is not with some drawbacks.

Advantages – Azure Traffic Manager is easy to configure and use. It requires no proprietary hardware to procure, manage, and support.

Disadvantages – Azure Traffic Manager offers only limited health check options. Azure Traffic Manager’s HTTPS health check only accepts HTTP 200 OK responses as valid. Most TLS-based VPNs will respond with an HTTP 401 Unauthorized, which Azure Traffic Manager considers “degraded”. The only option for endpoint monitoring is a simple TCP connection to port 443, which is a less accurate indicator of endpoint availability.

Note: This scenario assumes that RRAS with Secure Socket Tunneling Protocol (SSTP) or another third-party TLS-based VPN server is in use. If IKEv2 is to be supported exclusively, it will still be necessary to publish an HTTP or HTTPS-based service for Azure Traffic Manager to monitor site availability.

Traffic Routing Methods

Azure Traffic Manager provide four different methods for routing traffic.

Priority – Select this option to provide active/passive failover. A primary VPN server is defined to which all traffic is routed. If the primary server is unavailable, traffic will be routed to another backup server.

Weighted – Select this option to provide active/active failover. Traffic is routed to all VPN servers equally, or unequally if desired. The administrator defines the percentage of traffic routed to each server.

Performance – Select this option to route traffic to the VPN server with the lowest latency. This ensures VPN clients connect to the server that responds the quickest.

Geographic – Select this option to route traffic to a VPN server based on the VPN client’s physical location.

Configure Azure Traffic Manager

Open the Azure management portal and follow the steps below to configure Azure Traffic Manager for multisite Windows 10 Always On VPN.

Create a Traffic Manager Resource

  1. Click Create a resource.
  2. Click Networking.
  3. Click Traffic Manager profile.

Create a Traffic Manager Profile

  1. Enter a unique name for the Traffic Manager profile.
  2. Select an appropriate routing method (described above).
  3. Select a subscription.
  4. Create or select a resource group.
  5. Select a resource group location.
  6. Click Create.

Always On VPN Multisite with Azure Traffic Manager

Important Note: The name of the Traffic Manager profile cannot be used by VPN clients to connect to the VPN server, since a TLS certificate cannot be obtained for the trafficmanager.net domain. Instead, create a CNAME DNS record that points to the Traffic Manager FQDN and ensure that name matches the subject or a Subject Alternative Name (SAN) entry on the VPN server’s TLS and/or IKEv2 certificates.

Endpoint Monitoring

Open the newly created Traffic Manager profile and perform the following tasks to enable endpoint monitoring.

  1. Click Configuration.
  2. Select TCP from the Protocol drop-down list.
  3. Enter 443 in the Port field.
  4. Update any additional settings, such as DNS TTL, probing interval, tolerated number of failures, and probe timeout, as required.
  5. Click Save.

Always On VPN Multisite with Azure Traffic Manager

Endpoint Configuration

Follow the steps below to add VPN endpoints to the Traffic Manager profile.

  1. Click Endpoints.
  2. Click Add.
  3. Select External Endpoint from the Type drop-down list.
  4. Enter a descriptive name for the endpoint.
  5. Enter the Fully Qualified Domain Name (FQDN) or the IP address of the first VPN server.
  6. Select a geography from the Location drop-down list.
  7. Click OK.
  8. Repeat the steps above for any additional datacenters where VPN servers are deployed.

Always On VPN Multisite with Azure Traffic Manager

Summary

Implementing multisite by placing VPN servers is multiple physical locations will ensure that VPN connections can be established successfully even when an entire datacenter is offline. In addition, active/active scenarios can be implemented, where VPN client connections can be routed to the most optimal datacenter based on a variety of parameters, including current server load or the client’s current location.

Additional Information

Windows 10 Always On VPN Hands-On Training Classes

 

Always On VPN Client DNS Server Configuration

Always On VPN Client DNS Server ConfigurationDNS server configuration for Windows 10 Always On VPN clients is crucial to ensuring full access to internal resources. For Always On VPN, there are a few different ways to assign a DNS server to VPN clients.

Default DNS Servers

By default, Windows 10 clients use the same DNS server the VPN server is configured to use. This is true even if the VPN client IP address assignment method is DHCP.

Always On VPN Client DNS Server Configuration

There may be some scenarios in which this is not appropriate. For example, if the DNS server is in a DMZ network and is not configured to use internal Active Directory domain DNS servers, clients will be unable to access internal resources.

DNS Server Assignment

To configure Windows 10 Always On VPN clients to use DNS servers other than those configured on the VPN server, configure the DomainNameInformation element in the ProfileXML, as shown here.

<VPNProfile>
   <DomainNameInformation>
      <DomainName>.corp.example.net</DomainName>
      <DnsServers>10.21.12.100,10.21.12.101</DnsServers>
   </DomainNameInformation>
</VPNProfile>

Note: Be sure to include the lading “.” In the domain name to ensure that all hosts and subdomains are included.

Always On VPN Client DNS Server Configuration

Reference: https://docs.microsoft.com/en-us/windows/client-management/mdm/vpnv2-csp

DNS and NRPT

Once the DomainNameInformation element has been defined, the new DNS server assignment does NOT appear on the VPN virtual adapters interface. In fact, it will still be configured to use the DNS server assigned to the VPN server, just as before. Using the DomainNameInformation element instead configures the Name Resolution Policy Table (NRPT) and assigns the new DNS server to the namespace defined by the administrator. You can view the NRPT running the Get-DnsClientNrptPolicy PowerShell command.

Always On VPN Client DNS Server Configuration

Additional Information

Windows 10 Always On VPN and the Name Resolution Policy Table (NRPT)

Deploying Windows 10 Always On VPN with Microsoft Intune

Windows 10 Always On VPN Certificate Requirements for IKEv2

Windows 10 Always On VPN Hands-On Training

Deploying Windows 10 Always On VPN with Microsoft Intune

Deploying Windows 10 Always On VPN with Microsoft IntuneWindows 10 Always On VPN is the replacement for Microsoft’s popular DirectAccess remote access solution. It provides the same seamless, transparent, always on remote connectivity as DirectAccess. Where DirectAccess relied heavily on classic on-premises infrastructure such as Active Directory and Group Policy, Always On VPN is infrastructure independent and is designed to be provisioned and managed using a Mobile Device Management (MDM) platform such as Microsoft Intune.

Intune and Always On VPN

Until recently, provisioning Windows 10 Always On VPN connections involved manually creating a ProfileXML and uploading to Intune using a custom profile. This has proven to be challenging for many, as the process is unintuitive and error prone.

A recent Intune update now allows administrators to create a basic Windows 10 Always On VPN deployment. Although it still has its limitations, it will go a long way to making the adoption of Always On VPN easier.

Prerequisites

Certificates must first be provisioned to all clients before deploying Windows 10 Always On VPN using Intune. In addition, if using a third-party VPN client, the VPN plug-in software must be installed prior to deploying the VPN profile.

Test VPN Connection

It is recommended that a test VPN connection be created on a client machine locally before deploying an Always On VPN profile using Intune. This allows the administrator to test connectivity and validate Extensible Authentication Protocol (EAP) settings. Once complete, run the following PowerShell commands to extract the EAP configuration settings to a file for later publishing with Intune.

$Vpn = Get-VpnConnection -Name [Test VPN connection name]
$Xml = $Vpn.EapConfigXmlStream.InnerXml | Out-File .\eapconfig.xml -Encoding ASCII

Deploying Always On VPN with Intune

Follow the steps below to deploy an Always On VPN connection using Intune.

Create a VPN Profile

  1. Open the Microsoft Intune management portal.
  2. Click Device configuration.
  3. Click Profiles.
  4. Click Create profile.

Deploying Windows 10 Always On VPN with Microsoft Intune

  1. Enter a name for the VPN profile.
  2. Enter a description (optional).
  3. From the Platform drop-down menu select Windows 10 and later.
  4. From the Profile type drop-down menu select VPN.
  5. In the Settings section click Configure.

Deploying Windows 10 Always On VPN with Microsoft Intune

Define VPN Profile Settings

  1. Click Base VPN.
  2. Enter a name for the connection.
  3. Enter a description and provide the Fully Qualified Domain Name (FQDN) of the VPN server. If it will be the default server select True and click Add.
  4. Enter a description and provide the FQDN for any additional VPN servers, as required.
  5. From the Connection type drop-down list choose the preferred connection type.
  6. In the Always On section click Enable.
  7. Select Enable to Remember credentials at each logon (optional).
  8. Click Select a certificate.
  9. Choose a client authentication certificate and click Ok.
  10. Paste the contents of eapconfig.xml (saved previously) in the EAP Xml field.
  11. Click Ok.

Deploying Windows 10 Always On VPN with Microsoft Intune

Define Additional Settings

You can also configure the following optional VPN settings using Intune.

  • Apps and Traffic Rules
  • Conditional Access
  • DNS Settings
  • Proxy
  • Split Tunneling

Deploying Windows 10 Always On VPN with Microsoft Intune

After configuring any required additional settings, click Create.

Assign VPN Profile

  1. Click Assignments.
  2. From the Assign to drop-down menu choose Selected Groups.
  3. Click Select groups to include.
  4. Choose an Azure Active Directory group to apply the VPN profile and click Select.
  5. Click Save.

Deploying Windows 10 Always On VPN with Microsoft Intune

Limitations

Although the ability to provision Always On VPN using Microsoft Intune without using a custom profile is welcome, it is not without its limitations. At the time of this writing, only Always On VPN user profiles can be configured. A device tunnel, which is optional, must be configured manually using a custom profile. In addition, the Intune user interface lacks the ability to define settings for the following parameters:

  • Custom IKEv2 cryptography policy
  • Exclusion routes
  • Lockdown mode

To make changes to the default settings for any of the above parameters, a ProfileXML must be created manually and provisioned with Intune using a custom policy.

Additional Information

Windows 10 Always On VPN Device Tunnel Step-by-Step Configuration using PowerShell

Windows 10 Always On VPN Certificate Requirements for IKEv2

Windows 10 Always On VPN and the Name Resolution Policy Table (NRPT)

Windows 10 Always On VPN Hands-On Training

Always On VPN and the Name Resolution Policy Table (NRPT)

Always On VPN and the Name Resolution Policy Table (NRPT)The Name Resolution Policy Table (NRPT) is a function of the Windows client and server operating systems that allows administrators to enable policy-based name resolution request routing. Instead of sending all name resolution requests to the DNS server configured on the computer’s network adapter, the NRPT can be used to define unique DNS servers for specific namespaces.

DirectAccess administrators will be intimately familiar with the NRPT, as it is explicitly required for DirectAccess operation. Use of the NRPT for Windows 10 Always On VPN is optional, however. It is commonly used for deployments where split DNS is enabled. Here the NRPT can define DNS servers for the internal namespace, and exclusions can be configured for FQDNs that should not be routed over the VPN tunnel.

To enable the NRPT for Windows 10 Always On VPN, edit the ProfileXML to include the DomainNameInformation element.

<DomainNameInformation>
   <DomainName>.example.net</DomainName>
   <DnsServers>10.21.12.100,10.21.12.101</DnsServers>
</DomainNameInformation>

Note: Be sure to include the leading “.” in the domain name to ensure that all hosts and subdomains are included.

To create an NRPT exclusion simply omit the DnsServers element. Define additional entries for each hostname to be excluded, as shown here.

<DomainNameInformation>
   <DomainName>www.example.net</DomainName>
</DomainNameInformation>
<DomainNameInformation>
   <DomainName>mail.example.net</DomainName>
</DomainNameInformation>
<DomainNameInformation>
   <DomainName>autodiscover.example.net</DomainName>
</DomainNameInformation>

Additional Information

Windows 10 VPNv2 Configuration Service Provider (CSP) Reference

Windows 10 Always On VPN Protocol Recommendations for Windows Server Routing and Remote Access Services (RRAS)

Windows 10 Always On VPN Hands-On Training

Cloudflare Public DNS Resolver Now Available

Cloudflare Public DNS Resolver Now AvailableCloudflare has become a nearly ubiquitous cloud service provider in recent years, fronting many of the busiest web sites on the Internet. They provide tremendous value both in terms of security and performance for their customers. They have a wide array of solutions designed to provide better security, including optimized SSL/TLS configuration and Web Application Firewall (WAF) capabilities. Their DDoS mitigation service is second to none, and their robust Content Delivery Network (CDN) ensures optimal loading of content for web sites anywhere in the world.

Public DNS Resolver

Recently Cloudflare announced their first consumer service, a public DNS resolver that is free for general use. It offers exceptional performance and supports many of the latest DNS security and privacy enhancements such as DNS-over-TLS. Cloudflare has also pledged not to write DNS queries to disk at all and not to store them for more than 24 hours to further ensure privacy for their customers.

Cloudflare Public DNS Resolver Now Available

DNS Security Controls

What Cloudflare DNS is lacking today is granular security enforcement to provide additional protection for client computers outside the firewall. For example, public DNS resolvers from OpenDNS and Quad9 have built-in security features that use threat intelligence to identify and block DNS name resolution requests for domains that are known to be malicious or unsafe. OpenDNS has the added benefit of providing more granularity for setting policy, allowing administrators to select different filtering levels and optionally to create custom policies to allow or block individually selected categories. With OpenDNS, security administrators can also manage domains individually by manually assigning allow or block to specific, individual domains as necessary.

Recommended Use Cases

Cloudflare DNS clearly offers the best performance of all public DNS resolvers today, which makes it a good candidate for servers that rely heavily on DNS for operation. Mail servers come to mind immediately, but any system that performs many forward and/or reverse DNS lookups would benefit from using Cloudflare DNS. Cloudflare DNS can also be used by client machines where better performance and enhanced privacy are desired.

Quad9 DNS is a good choice for client computers where additional security is required. OpenDNS is the best choice where the highest level of security is required, and where granular control of security and web filtering policies is necessary.

Additional Information

Cloudflare DNS
Quad9 DNS
OpenDNS
Dnsperf.com

DirectAccess NRPT Configuration with Split DNS

DirectAccess NRPT Configuration with Split DNSThe Name Resolution Policy Table (NRPT) in Windows provides policy-based name resolution request routing for DNS queries. DirectAccess uses the NRPT to ensure that only requests for resources in the internal namespace, as defined by the DirectAccess administrator, are sent over the DirectAccess connection. DNS queries for all other namespaces are sent to the DNS servers defined on the client’s network interface.

Note: This behavior changes when force tunneling is enabled. In this case, all DNS queries are sent over the DirectAccess connection with the exception of the NLS and the DirectAccess server’s public hostname(s). If force tunneling is enabled, the configuration guidance described below is not required.

Split DNS

NRPT configuration is straightforward when the internal and external namespaces are unique. However, when split DNS is used, meaning when the internal and external namespaces are the same, DirectAccess configuration is more challenging. Typically, there may be many resources that should not go over the DirectAccess connection, such as public-facing web servers, email and unified communications servers, federation servers, etc. Without additional configuration, requests for all of these services would go over the DirectAccess connection. That may or may not be desirable, depending on the requirements of the implementation.

DirectAccess Server

One crucial public resource is the DirectAccess server itself. When using split DNS, the DirectAccess implementation’s public hostname will, by default, be included in the internal namespace. In this scenario, the DirectAccess client will fail to establish a connection to the DirectAccess server.

Troubleshooting

When troubleshooting failed connectivity, the output of ipconfig will show the IP-HTTPS tunnel interface media state as “Media disconnected”.

DirectAccess NRPT Configuration with Split DNS

The output of Get-NetIPHttpsState will also return an error code 0x2AF9 with an interface status “Failed to connect to the IPHTTPS server; waiting to reconnect”.

DirectAccess NRPT Configuration with Split DNS

To further troubleshoot this issue, examine the output of Get-NetIPHttpsConfiguration. Test name resolution of the FQDN listed in the ServerURL field. If the issue is related to NRPT configuration, the client will fail to resolve this name to an IP address. Testing from a non-DirectAccess client should resolve correctly, however.

DirectAccess NRPT Configuration with Split DNS

NRPT Configuration

If split DNS is employed, it is necessary to include the DirectAccess server’s public hostname in the NRPT as an exemption. This will cause the DNS query for the public hostname to use public DNS servers, allowing the DirectAccess client to establish a connection successfully.

To resolve this issue, open the Remote Access Management console on the DirectAccess server, highlight DirectAccess and VPN under Configuration, and then click Edit on Step 3. Select DNS, and then double-click on an empty row in the table.

DirectAccess NRPT Configuration with Split DNS

Enter the public hostname for the DirectAccess deployment in the DNS suffix field (the public hostname can be found by clicking Edit on Step 2). Do NOT specify a DNS server. Click Apply, click Next twice, and then click Finish.

DirectAccess NRPT Configuration with Split DNS

Note: For multisite deployments, be sure to include the public hostname for each entry point in the enterprise. Also, if multisite is configured to use GSLB, include the GSLB hostname as well.

PowerShell

Alternatively, you can run the following PowerShell commands to automatically configure the NRPT for split DNS. For multisite deployments, be sure to run these commands on at least one DirectAccess server in each site.

$hostname = Get-RemoteAccess | Select-Object -ExpandProperty ConnectToAddress
Add-DAClientDnsConfiguration -DnsSuffix $hostname -PassThru

If multisite is configured to use GSLB, run the following PowerShell commands on one DirectAccess server in the enterprise.

$gslbfqdn = Get-DAMultiSite | Select-Object -ExpandProperty GslbFqdn
Add-DAClientDnsConfiguration -DnsSuffix $gslbfqdn -PassThru

Additional Information

Troubleshooting DirectAccess IP-HTTPS Error 0x2af9

DirectAccess DNS Not Working Properly

DirectAccess DNS Records Explained

Troubleshooting Name Resolution Issue on DirectAccess Clients

DirectAccess Manage Out with ISATAP and NLB Clustering

DirectAccess Manage Out with ISATAP and NLB ClusteringDirectAccess connections are bidirectional, allowing administrators to remotely connect to clients and manage them when they are out of the office. DirectAccess clients use IPv6 exclusively, so any communication initiated from the internal network to remote DirectAccess clients must also use IPv6. If IPv6 is not deployed natively on the internal network, the Intrasite Automatic Tunnel Addressing Protocol (ISATAP) IPv6 transition technology can be used to enable manage out.

ISATAP Supportability

According to Microsoft’s support guidelines for DirectAccess, using ISATAP for manage out is only supported for single server deployments. ISATAP is not supported when deployed in a multisite or load-balanced environment.

Not supported” is not the same as “doesn’t work” though. For example, ISATAP can easily be deployed in single site DirectAccess deployments where load balancing is provided using Network Load Balancing (NLB).

ISATAP Configuration

To do this, you must first create DNS A resource records for the internal IPv4 address for each DirectAccess server as well as the internal virtual IP address (VIP) assigned to the cluster.

DirectAccess Manage Out with ISATAP and NLB Clustering

Note: Do NOT use the name ISATAP. This name is included in the DNS query block list on most DNS servers and will not resolve unless it is removed. Removing it is not recommended either, as it will result in ALL IPv6-enabled hosts on the network configuring an ISATAP tunnel adapter.

Once the DNS records have been added, you can configure a single computer for manage out by opening an elevated PowerShell command window and running the following command:

Set-NetIsatapConfiguration -State Enabled -Router [ISATAP FQDN] -PassThru

DirectAccess Manage Out with ISATAP and NLB Clustering

Once complete, an ISATAP tunnel adapter network interface with a unicast IPv6 address will appear in the output of ipconfig.exe, as shown here.

DirectAccess Manage Out with ISATAP and NLB Clustering

Running the Get-NetRoute -AddressFamily IPv6 PowerShell command will show routes to the client IPv6 prefixes assigned to each DirectAccess server.

DirectAccess Manage Out with ISATAP and NLB Clustering

Finally, verify network connectivity from the manage out host to the remote DirectAccess client.

Note: There is a known issue with some versions of Windows 10 and Windows Server 2016 that may prevent manage out using ISATAP from working correctly. There’s a simple workaround, however. More details can be found here.

Group Policy Deployment

If you have more than a few systems on which to enable ISATAP manage out, using Active Directory Group Policy Objects (GPOs) to distribute these settings is a much better idea. You can find guidance for creating GPOs for ISATAP manage out here.

DirectAccess Client Firewall Configuration

Simply enabling ISATAP on a server or workstation isn’t all that’s required to perform remote management on DirectAccess clients. The Windows firewall running on the DirectAccess client computer must also be configured to securely allow remote administration traffic from the internal network. Guidance for configuring the Windows firewall on DirectAccess clients for ISATAP manage out can be found here.

ISATAP Manage Out for Multisite and ELB

The configuration guidance in this post will not work if DirectAccess multisite is enabled or external load balancers (ELB) are used. However, ISATAP can still be used. For more information about enabling ISATAP manage out with external load balancers and/or multisite deployments, fill out the form below and I’ll provide you with more details.

Summary

Once ISATAP is enabled for manage out, administrators on the internal network can remotely manage DirectAccess clients wherever they happen to be. Native Windows remote administration tools such as Remote Desktop, Windows Remote Assistance, and the Computer Management MMC can be used to manage remote DirectAccess clients. In addition, enterprise administration tools such as PowerShell remoting and System Center Configuration Manger (SCCM) Remote Control can also be used. Further, third-party remote administration tools such as VNC, TeamViewer, LogMeIn, GoToMyPC, Bomgar, and many others will also work with DirectAccess ISATAP manage out.

Additional Information

ISATAP Recommendations for DirectAccess Deployments

DirectAccess Manage Out with ISATAP Fails on Windows 10 and Windows Server 2016 

DirectAccess Client Firewall Rule Configuration for ISATAP Manage Out

DirectAccess Manage Out and System Center Configuration Manager (SCCM)

Contact Me

Interested in learning more about ISATAP manage out for multisite and external load balancer deployments? Fill out the form below and I’ll get in touch with you.

TechMentor Conference Orlando 2017

I'm Speaking at Live!360 and TechMentor Event 2017 in Orlando, Florida November 12-17. Join me!I’m pleased to announce that I’ll be speaking at the TechMentor Conference (which is part of Live! 360) in Orlando, FL. The event takes place November 12-17 and I will be delivering several sessions on DirectAccess, DNS policies, and network troubleshooting in Windows Server 2016. More details these sessions can be found here.

TMT02 – Implementing DirectAccess with Windows Server 2016

TMW01 – Network Troubleshooting for Windows Administrators

TMW04 – Introducing DNS Policies in Windows Server 2016

Sign up using promotion code LSPK34 and save $500.00. Register now!

 

 

Top 5 DirectAccess Troubleshooting PowerShell Commands

Top 5 DirectAccess Troubleshooting PowerShell CommandsNative PowerShell commands in Windows 10 make DirectAccess troubleshooting much easier than older operating systems like Windows 7. For example, with one PowerShell command an administrator can quickly determine if a DirectAccess client has received the DirectAccess client settings policy. In addition, PowerShell can be used to view the status of the connection and retrieve additional information or error codes that can be helpful for determining the cause of a failed connection. Further, PowerShell can also be used to review configuration details and perform other troubleshooting and connectivity validation tasks.

Here are my top 5 PowerShell commands for troubleshooting DirectAccess on Windows 10.

1. Get-DAClientExperienceConfiguration

Ensuring that the DirectAccess Client Settings group policy has been applied to the client is one of the first steps in troubleshooting failed DirectAccess connections. While it is possible to use gpresult to do this, using the Get-DAClientExperienceConfiguration PowerShell command is much simpler. If DirectAccess client settings have been applied, the output of the command will include information such as the IPsec tunnel endpoint IPv6 addresses and the Network Connectivity Assistant (NCA) corporate resource URL. If DirectAccess client settings have not been applied, this information will be missing.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 1. DirectAccess Client Settings group policy successfully applied.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 2. DirectAccess Client Settings group policy not applied.

2. Get-NetIPHttpsState

Performance improvements first introduced in Windows 8 have made IP-HTTPS the IPv6 transition technology of choice when it comes to supporting DirectAccess client connectivity. Also, if the DirectAccess server is located behind an edge device performing Network Address Translation (NAT), IP-HTTPS is the only supported transition technology. Using the Get-NetIPHttpsState PowerShell command, the DirectAccess administrator can quickly determine if the IP-HTTPS connection was successful. If it was not, the command will return an error code and interface status that will indicate why the IP-HTTPS connection was unsuccessful.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 3. Get-NetIPHttpsState

3. Get-NetIPHttpsConfiguration

When troubleshooting IP-HTTPS connection failures, it is necessary to obtain additional information to continue the troubleshooting process. Using the Get-NetIPHttpsConfiguration PowerShell command, the DirectAccess administrator can obtain the public hostname for the DirectAccess server and ensure that the name resolves to the correct IP address in DNS and that it is reachable on TCP port 443.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 4. Get-NetIPHttpsConfiguration

4. Resolve-DnsName

Using the Resolve-DnsName PowerShell command is crucial when performing any name resolution tasks on the DirectAccess client. This is because Resolve-DnsName is aware of the Name Resolution Policy Table (NRPT) and will direct name resolution requests accordingly. Tools like nslookup are DNS server testing tools and are unaware of the NRPT. Typically they do not yield expected results when testing name resolution on a DirectAccess client.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 5. Name resolution results from Resolve-DnsName and nslookup.

5. Get-DnsClientNrptPolicy

Often the cause of DirectAccess client connectivity issues is a misconfigured NRPT. Using the Get-DnsClientNrptPolicy PowerShell command the DirectAccess administrator can validate that name resolution requests for host names in any internal namespaces are being sent to the DirectAccess DNS64 IPv6 address.

Top 5 DirectAccess Troubleshooting PowerShell Commands

Figure 6. Get-DnsClientNrptPolicy

Additional Resources

Top 5 DirectAccess Troubleshooting Tips

Troubleshooting Name Resolution Issues on DirectAccess Clients

Learn PowerShell in a Month of Lunches Book by Don Jones and Jeff Hicks

Implementing DirectAccess with Windows Server 2016 Book

Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course

Managing and Supporting DirectAccess with Windows Server 2016 Video Training Course

 

 

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