Top 5 DirectAccess Troubleshooting Tips

Top 5 DirectAccess Troubleshooting TipsDirectAccess is a thing of beauty when everything is working as it should. When it isn’t, troubleshooting can be quite challenging. DirectAccess relies on many Windows platform technologies such as Active Directory for authentication, PKI for certificate management, group policy for settings deployment, IPsec for encryption, and IPv6 for transport. With so many dependencies, locating the source of the problem can be a difficult and daunting task.

I’m frequently called upon to help organizations of all sizes with DirectAccess troubleshooting. While this post is not intended to be a detailed, prescriptive guide for DirectAccess troubleshooting, I did want to share some common troubleshooting tips based on many years of troubleshooting DirectAccess.

Here are my top 5 DirectAccess troubleshooting tips:

  1. Check Prerequisites – Before diving in and collecting network traces and scouring event logs for clues as to why DirectAccess isn’t working, it’s essential to start at the beginning. Often the source of trouble is missing or misconfigured prerequisites. For example, is the DirectAccess client running a supported operating system? Remember, clients must be running Windows 10 Enterprise or Education, Windows 8.x Enterprise, or Windows 7 Enterprise or Ultimate. Also, ensure that the Windows firewall is enabled on DirectAccess servers and clients, that certificates are installed and valid (trusted, correct EKU, etc.), and that the DirectAccess settings GPO has been applied to servers and clients.
  2. Validate External Connectivity – If you are following implementation and security best practices for DirectAccess, the DirectAccess server will be in a perimeter/DMZ network behind an edge firewall. The firewall must be configured to allow inbound TCP port 443 only. If the firewall is also performing Network Address Translation (NAT), the NAT rule must be configured to forward traffic to the DirectAccess server’s dedicated or virtual IP address (VIP), or the VIP of the load balancer. Watch for routing issues when using load balancers too. It’s a good idea to confirm external connectivity using the Test-NetConnection PowerShell command. Even better, use the open source tool Nmap for more thorough testing.
  3. Remove Third Party Software – I can’t tell you how many times I’ve resolved DirectAccess connectivity issues by removing (not just disabling!) third party software on the client and/or server. It’s not uncommon for third-party security software to interfere with IPsec and/or IPv6 communication, both of which are vital to DirectAccess. If your DirectAccess troubleshooting efforts reveal no underlying issues with prerequisites or external connectivity, I’d suggest removing (at least temporarily) any third-party software and testing again.
  4. Isolate Environmental Issues – Occasionally other settings applied manually or via Active Directory group policy will interfere with DirectAccess. Examples include IPv6 being disabled in the registry, IPv6 transition technologies required to support DirectAccess are turned off, essential firewall rules for DirectAccess are disabled, or manipulating local security settings such as Access this computer from the network. To assist with troubleshooting it might be necessary to temporarily place DirectAccess clients and servers in their own dedicated Organizational Units (OUs) and block inheritance to isolate the configuration as much as possible. In addition, if DirectAccess clients are servers are provisioned using images or templates, testing with a clean build straight from the installation source (ISO or DVD) can be helpful.
  5. Check for Unsupported Configurations – If DirectAccess isn’t working, it might be possible the configuration you are trying to use is not supported. Examples including strong user authentication with OTP when force tunneling is enabled, provisioning Windows 7 clients when using Kerberos Proxy authentication, or provisioning Windows 10 clients when Network Access Protection (NAP) integration is enabled. These configurations won’t work and are formally documented here.

This is by no means a comprehensive or exhaustive troubleshooting guide. For more information and additional DirectAccess troubleshooting guidance I would encourage you to purchase my book Implementing DirectAccess with Windows Server 2016, which has an entire chapter devoted just to troubleshooting. In addition, watch my DirectAccess video training courses on Pluralsight for details and information about DirectAccess installation, configuration, management, support, and troubleshooting. And if you’re still struggling to resolve a DirectAccess problem, use the form at the bottom of this page to contact me to inquire about additional troubleshooting help.

Additional Resources

Microsoft Windows DirectAccess Client Troubleshooting Tool
DirectAccess and Windows 10 Professional
DirectAccess Troubleshooting with Nmap
DirectAccess Unsupported Configurations
Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course on Pluralsight
Implementing DirectAccess with Windows Server 2016 Book

Need assistance with DirectAccess troubleshooting? Complete the form below and I’ll get in touch with you.

KEMP LoadMaster Load Balancer Certificate Format Invalid

When implementing a KEMP LoadMaster load balancer, one of the first configuration tasks performed is importing root and intermediate Certification Authority (CA) certificates. When doing this, it is not uncommon to encounter the following error message.

Certificate Format Invalid.

KEMP LoadMaster Load Balancer Certificate Invalid

To resolve this issue, .CER files must first be converted to .PEM format before being imported in to the LoadMaster. Using OpenSSL, .CER files can quickly be converted to .PEM with the following command.

openssl x509 -inform der -in example.cer -out example.pem

Optionally, .CER files can be converted to .PEM online here.

If the root and/or intermediate certificates are from an internal PKI, export the certificates using the Base-64 encoded x.509 (.CER) option. Certificates exported using this format can be imported directly in to the LoadMaster without first having to be converted to .PEM.

KEMP LoadMaster Load Balancer Certificate Format Invalid

Pro tip: When entering the Certificate Name, it is not necessary to enter a file extension. The name will be appended with .PEM automatically upon import.

KEMP LoadMaster Load Balancer Certificate Format Invalid

KEMP LoadMaster Load Balancer Certificate Format Invalid

Additional Resources

DirectAccess Deployment Guide for KEMP LoadMaster Load Balancers

Maximize Your Investment in Windows 10 with KEMP LoadMaster Load Balancers

DirectAccess and the FREE KEMP LoadMaster Load Balancer

Configure KEMP LoadMaster Load Balancer for DirectAccess Network Location Server (NLS)

Planning and Implementing DirectAccess Video Training Course on Pluralsight

Implementing DirectAccess with Windows Server 2016 Book

Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course on Pluralsight

Planning and Implementing DirectAccess with Windows Server 2016I’m excited to announce my latest video training course, Planning and Implementing DirectAccess with Windows Server 2016, is now available on Pluralsight! In this course, I’ll provide a high-level overview of DirectAccess, compare it with VPN, and outline supporting infrastructure requirements. In addition, you’ll learn how to choose the best network topology for a DirectAccess deployment, how to prepare Active Directory and Public Key Infrastructure (PKI) for DirectAccess, and how to install and configure DirectAccess in Windows Server 2016 using the latest implementation and security best practices. You’ll also learn how to provision Windows 10 clients and understand the unique requirements for supporting Windows 7.

The course includes the following training modules:

Overview of DirectAccess
Planning for DirectAccess
Configuring DirectAccess with the Getting Started Wizard
Configuring DirectAccess with the Remote Access Setup Wizard
Provisioning DirectAccess Clients
Supporting Windows 7 Clients

Throughout the course, I share valuable knowledge and insight gained from more than 5 years of experience deploying DirectAccess for some of the largest organizations in the world. Pluralsight offers a free trial subscription if you don’t already have one, so watch my DirectAccess video training course today!

Additional Resources

Planning and Implementing DirectAccess with Windows Server 2016 on Pluralsight
Implementing DirectAccess with Windows Server 2016

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

Introduction

DirectAccess is an IPv6 only solution, at least from the perspective of the client. When the DirectAccess client is remote, it communicates with the DirectAccess server using IPv6 exclusively. IPv6 transition technologies are used to enable this connectivity when the DirectAccess server and/or client are on the pubic IPv4 Internet.

IP-HTTPS

One of the IPv6 transition technologies used by DirectAccess is IP-HTTPS. With IP-HTTPS, IPv6 traffic is encapsulated in HTTP and delivered to the DirectAccess server using IPv4. IP-HTTPS is used exclusively when the DirectAccess server is located behind an edge firewall performing network address translation.

SSL Certificate

To support IP-HTTPS, an SSL certificate is installed on each DirectAccess server. The SSL certificate is commonly issued by a public certification authority, but it can also be issued by an internal PKI. The SSL certificate used for IP-HTTPS can and does expire, and when it does it will prevent any DirectAccess connection from being established using this transition technology.

Troubleshooting

When troubleshooting DirectAccess connectivity via IP-HTTPS, the first thing the administrator will notice is that the media state for the DirectAccess client’s IP-HTTPS tunnel adapter interface is shown as disconnected.

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

In addition, the Get-NetIPHttpsState PowerShell command returns an error code 0x800b0101 indicating Failed to connect to the IP-HTTPS server; waiting to reconnect.

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

Err.exe translates this error to CERT_E_EXPIRED, indicating that the SSL certificate is no longer valid.

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

Viewing the IP-HTTPS SSL certificate is not possible using a web browser. Instead, use Nmap and the ssl-cert script to view the certificate.

nmap.exe -n -Pn -p443 [FQDN] –script ssl-cert

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

In the Operations Status window of the Remote Access Management console on the DirectAccess server, the IP-HTTPS status is listed as Critical. Details show IP-HTTPS not working properly, with an error stating the IP-HTTPS certificate is not valid, and clearly indicating that the certificate is expired.

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

The IP-HTTPS status can also be viewed at the command line by issuing the following command in an elevated PowerShell command window.

Get-RemoteAccessHealth | Where-Object Component -eq IP-Https | Format-List

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

Updating the Certificate

Simply renewing the SSL certificate is not sufficient to restore IP-HTTPS connectivity for remote DirectAccess clients. The DirectAccess configuration must also be updated to use the new certificate. In the Remote Access Management console, highlight DirectAccess and VPN under Configuration and then click Edit on Step 2 (for load-balanced or multisite DirectAccess deployments, first highlight the individual server and then click Configure Server Settings). Click Network Adapters, click Browse, and then select the new SSL certificate.

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

Click Ok, Next, and then Finish twice and Apply. Repeat these steps for each server in the load-balanced cluster, and for all servers in all entry points in the enterprise.

Alternatively, the IP-HTTPS certificate can be updated in the DirectAccess configuration by opening an elevated PowerShell command window and entering the following commands.

$cert = Get-ChildItem -Path cert:\localmachine\my | Where-Object Thumbprint -eq [cert_thumbprint]
Set-RemoteAccess -SslCertificate $cert -Verbose

For example…

$cert = Get-ChildItem -Path cert:\localmachine\my | Where-Object Thumbprint -eq 2BFD1BC5805EBBF8ACB584DA025AD75B341A8B33
Set-RemoteAccess -SslCertificate $cert -Verbose


Important Note: Be sure to execute these commands on each DirectAccess server in the load-balanced cluster, and for all servers in all entry points in the enterprise.


Self-Signed Certificates

When DirectAccess is deployed using the Getting Started Wizard (GSW), also known as a “simplified deployment“, a self-signed certificate is used for IP-HTTPS. By default, this certificate expires 5 years after it is created. The expiration of a self-signed certificate presentsa unique challenge. Although the self-signed certificate can’t be renewed, it can be re-created or cloned using the New-SelfSignedCertificate PowerShell command. However, DirectAccess clients will not trust this new certificate until they receive the updated client settings via group policy. DirectAccess clients outside the network will not be able to establish IP-HTTPS connections until they receive these new policies. When they attempt to connect to the DirectAccess server without first updating group policy, the IP-HTTPS status will indicate an error code 0x800b0109 which translates to CERT_E_UNTRUSTEDROOT.

If the expired self-signed certificate is replaced with another self-signed certificate (not recommended), DirectAccess clients will have to come back to the internal network or connect remotely via client-based VPN to update group policy and receive the new DirectAccess client settings. A better alternative is to replace the expired self-signed certificate with a public SSL certificate that matches the existing public hostname. This will allow remote clients to reestablish DirectAccess connectivity without the need to udpate group policy first.

Summary

Certificate expiration must be monitored closely to ensure the highest level of availability for the DirectAccess remote access solution. Certificate auto enrollment can be leveraged to ensure that IPsec certificates are automatically renewed prior to expiration. However, the IP-HTTPS certificate must be renewed manually and requires additional configuration after it has been updated.

Additional Resources

DirectAccess Computer Certificate Auto Enrollment

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS

Implementing DirectAccess with Windows Server 2016 book

DirectAccess IP-HTTPS Preauthentication


Introduction

DirectAccess IP-HTTPS PreauthenticationRecently I’ve written about the security challenges with DirectAccess, specifically around the use of the IP-HTTPS IPv6 transition technology. In its default configuration, the DirectAccess server does not authenticate the client when an IP-HTTPS transition tunnel is established. This opens up the possibility of an unauthorized user launching Denial-of-Service (DoS) attacks and potentially performing network reconnaissance using ICMPv6. More details on this can be found here.

Mitigation

The best way to mitigate these security risks is to implement an Application Delivery Controller (ADC) such as the F5 BIG-IP Local Traffic Manager or the Citrix NetScaler. I’ve documented how to configure those platforms here and here.

No ADC?

For those organizations that do not have a capable ADC deployed, it is possible to configure the IP-HTTPS listener on the Windows Server 2012 R2 server itself to perform preauthentication.

Important Note: Making the following changes on the DirectAccess server is not formally supported. Also, this change is incompatible with one-time passwords (OTP)  and should not be performed if strong user authentication is enabled. In addition, null cipher suites will be disabled, resulting in reduced scalability and degraded performance for Windows 8.x and Windows 10 clients. Making this change should only be done if a suitable ADC is not available.

Configure IP-HTTPS Preauthentication

To configure the DirectAccess server to perform preauthentication for IP-HTTPS connections, open an elevated PowerShell command window and enter the following command.

ls Cert:\LocalMachine\My

DirectAccess IP-HTTPS Preauthentication

Copy the thumbprint that belongs to the SSL certificate assigned to the IP-HTTPS listener. Open an elevated command prompt window (not a PowerShell window!) and enter the following commands.

netsh http delete sslcert ipport=0.0.0.0:443
netsh http add sslcert ipport=0.0.0.0:443 certhash=[thumbprint]
appid={5d8e2743-ef20-4d38-8751-7e400f200e65}
dsmapperusage=enable clientcertnegotiation=enable

DirectAccess IP-HTTPS Preauthentication

For load-balanced clusters and multisite deployments, repeat these steps on each DirectAccess server in the cluster and/or enterprise.

Summary

Once these changes have been made, only DirectAccess clients that have a computer certificate with a subject name that matches the name of its computer account in Active Directory will be allowed to establish an IP-HTTPS transition tunnel connection.

DirectAccess IP-HTTPS Preauthentication using F5 BIG-IP

Note: For information about configuring the Citrix NetScaler to perform IP-HTTPS preauthentication, click here. For information about configuring Windows Server 2012 R2 to perform IP-HTTPS preauthentication natively, click here.

Introduction

DirectAccess IP-HTTPS Preauthentication using F5 BIG-IPRecently I wrote about security challenges with DirectAccess and the IP-HTTPS IPv6 transition technology. Specifically, IP-HTTPS transition tunnel connections are not authenticated by the DirectAccess server, only the client. This allows an unauthorized device to obtain an IPv6 address on the DirectAccess client network. With it, an attacker can perform network reconnaissance using ICMPv6 and potentially launch a variety of Denial-of-Service (DoS) attacks. For more details, click here.

Note: DirectAccess IPsec data connections not at risk. Data is never exposed at any time with the default configuration.

Mitigation

To mitigate these issues, it is recommended that an Application Delivery Controller (ADC) be used to terminate SSL connections and enforce client certificate authentication. Doing this will ensure that only authorized connections will be accepted by the DirectAccess server. In addition, there are some scalability and performance benefits to implementing this configuration when supporting Windows 7 clients.

Important Considerations

Performing IP-HTTPS preauthentication on the F5 BIG-IP is formally unsupported by Microsoft. In addition, terminating IP-HTTPS on the F5 appliance breaks OTP authentication.

F5 BIG-IP Configuration

To configure the F5 BIG-IP to perform SSL offload for DirectAccess IP-HTTPS, follow the guidance documented here. In addition, to configure the F5 BIG-IP to perform preauthentication for DirectAccess clients, when creating the client SSL profile, click Custom above the Client Authentication section and choose Require from the Client Certificate drop-down list and Always from the Frequency drop-down list. In addition, choose your internal PKI’s root Certification Authority (CA) certificate from the Trusted Certificate Authorities drop-down list and from the Advertised Certificate Authorities drop-down list.

DirectAccess IP-HTTPS Preauthentication using F5 BIG-IP

Summary

Enabling client certificate authentication for IP-HTTPS connections ensures that only authorized DirectAccess clients can establish a connection to the DirectAccess server and obtain an IPv6 address. It also prevents an unauthorized user from performing network reconnaissance or launching IPv6 Denial-of-Service (DoS) attacks.

DirectAccess IP-HTTPS Preauthentication using Citrix NetScaler

Note: For information about configuring the F5 BIG-IP to perform IP-HTTPS preauthentication, click hereFor information about configuring Windows Server 2012 R2 or Windows Server 2016 to perform IP-HTTPS preauthentication natively, click here.

Introduction

DirectAccess IP-HTTPS Preauthentication using Citrix NetScalerIP-HTTPS is an IPv6 transition technology used by DirectAccess. It enables DirectAccess clients to communicate with the DirectAccess server using IPv6 over the public IPv4 Internet by encapsulating IPv6 packets in HTTP and authenticating (and optionally encrypting) them using SSL/TLS. IP-HTTPS is supported for all DirectAccess network deployment configurations and is enabled by default.

When a DirectAccess client connection is established, only the server is authenticated by the client. The client is not authenticated by the server. The DirectAccess server will thus accept IP-HTTPS connections from any client, valid or not.

IP-HTTPS Connection

Once a client has established an IP-HTTPS transition tunnel, it will go through the standard IPv6 neighbor discovery process to identify routers and obtain an IPv6 prefix for the link. It will use this information to build its own IPv6 address, which it uses to communicate with the DirectAccess server and begin establishing IPsec security associations for DirectAccess.

ICMP and IPsec

By design, ICMP is exempt from DirectAccess IPsec policy processing. If an unauthorized client were to establish an IP-HTTPS transition tunnel, even without authentication (Kerberos Proxy or certificate) it would be able to ping the DirectAccess server tunnel endpoint IPv6 addresses, the DNS64 IPv6 address, and any intranet hosts (assuming host firewalls allow this access).

Security Risk

This default posture opens up the DirectAccess server and intranet to unauthorized remote network reconnaissance and some IPv6-related Denial-of-Service (DoS) attacks. These were demonstrated by security researcher Ali Hardudi at the recent Troopers16 security conference. You can view his very informative session here.

Note: DirectAccess IPsec data connections are unaffected and are completely secure. Data is never exposed at any time with the default configuration.

IP-HTTPS Preauthentication

DirectAccess IP-HTTPS Preauthentication using Citrix NetScalerTo mitigate these risks, it is recommended that an Application Delivery Controller (ADC) such as the Citrix NetScaler be configured to preauthenticate DirectAccess clients prior to establishing the IP-HTTPS transition tunnel.

Note: To configure the F5 BIG-IP to perform IP-HTTPS preauthentication, click here.

Citrix NetScaler Configuration

To perform DirectAccess preauthentication, it will be necessary to configure the Citrix NetScaler to perform SSL termination for IP-HTTPS. The virtual server on the NetScaler must use the SSL protocol. In addition, a CA certificate must be bound to the virtual server. Also, Client Authentication must be enabled under SSL Parameters and be set to Mandatory.

DirectAccess IP-HTTPS Preauthentication using Citrix NetScaler

Once configured, the NetScaler appliance will ensure that the DirectAccess IPsec certificate is present on the client before establishing the IP-HTTPS IPv6 transition tunnel. This will prevent unauthorized connections to the DirectAccess server.

Important Considerations

Performing IP-HTTPS preauthentication on the Citrix NetScaler is formally unsupported by Microsoft. In addition, terminating IP-HTTPS on the NetScaler appliance breaks OTP authentication.

Summary

The default security posture of DirectAccess leaves the internal network open to unauthorized network reconnaissance, and exposes the DirectAccess infrastructure to potential denial-of-service (DoS) attacks. To mitigate these security risks, implement the Citrix NetScaler ADC and enable client certificate authentication.

References

Security Assessment of Microsoft DirectAccess [Overview] – https://www.insinuator.net/2016/04/security-assessment-of-microsoft-directaccess/

Security Assessment of Microsoft DirectAccess [Full Document] – https://www.ernw.de/newsfeed/newsletter-53-may-2016-security-assessment-of-microsoft-directaccess/index.html

Security Assessment of Microsoft DirectAccess Troopers16 Presentation by Ali Hardudi [Video] – https://www.youtube.com/watch?v=wW1x7ow0V9w

Chiron IPv6 Penetration Testing Framework – https://www.insinuator.net/2014/10/chiron-an-all-in-one-ipv6-penetration-testing-framework/

IP-HTTPS specification on MSDN – https://msdn.microsoft.com/en-us/library/dd358571.aspx

Configure F5 BIG-IP to Perform IP-HTTPS Preauthentication – https://directaccess.richardhicks.com/2016/05/23/directaccess-ip-https-preauthentication-using-f5-big-ip/

Configure Windows Server 2012 R2  and Windows Server 2016 to Perform IP-HTTPS Preauthentication – https://directaccess.richardhicks.com/2016/06/13/directaccess-ip-https-preauthentication/

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS

Introduction

When preparing a DirectAccess server, an SSL certificate is required for the IP-HTTPS IPv6 transition technology. This certificate is often issued by a public Certification Authority (CA), but it can also be issued an organization’s internal Public Key Infrastructure (PKI).

SSL Certificate

Commonly an SSL certificate is issued for a single hostname, or subject. As long as the hostname matches the subject, everything works fine.

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS

Multi-SAN SSL Certificate

To ease the management burden of using multiple certificates, or reduce the expense associated with using a wildcard certificate, organizations can request a multi-SAN (Subject Alternative Name) certificate, which matches more than one subject. The additional subjects are included in the Subject Alternative Name field on the SSL certificate.

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS
A single multi-SAN certificate can be installed on multiple hosts and will work without issue as long as the hostname matches one of the SAN entries.

DirectAccess and Multi-SAN Certificates

When implementing DirectAccess in a multisite configuration, each entry point in the organization will have a unique public hostname. Instinctively, using a multi-SAN SSL certificate in this scenario would seem ideal.

Unfortunately, support for multi-SAN SSL certificates with DirectAccess is limited. To use a multi-SAN certificate for DirectAccess IP-HTTPS, the public hostname must match the name listed in the Subject field. In the example above, the subject is da.richardhicks.net, with SAN entries for da-west.richardhicks.net and da-east.richardhicks.net.

In this scenario, only the public name da.richardhicks.net is supported for use with DirectAccess. It will not work for any of the SAN entries. For example, attempting to configure DirectAccess to use this certificate with the public hostname da-west.richardhicks.net will fail with the following error message.

The subject name of certificate CN=[certificate subject name] is invalid.
Select a certificate with a valid subject name.

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS

Attempting to work around this issue by using the Set-DAServer PowerShell cmdlet also fails to recognize the SSL certificate correctly.

DirectAccess and Multi-SAN SSL Certificates for IP-HTTPS

Summary

Using a multi-SAN SSL certificate for the DirectAccess IP-HTTPS IPv6 transition technology is only supported when the public hostname matches the subject name of the certificate. Configuring DirectAccess with a public hostname listed in the SAN list is not supported. For multisite DirectAccess deployments, individual certificates must be issued for each entry point. Alternatively, a wildcard certificate can be used.

Configuring Multiple Windows Server 2012 R2 DirectAccess Instances

DirectAccess in Windows Server 2012 R2 supports many different deployment configurations. It can be deployed with a single server, multiple servers in a single location, multiple servers in multiple locations, edge facing, in a perimeter or DMZ network, etc.

Global Settings

There are a number of important DirectAccess settings that are global in scope and apply to all DirectAccess clients, such as certificate authentication, force tunneling, one-time password, and many more. For example, if you configure DirectAccess to use Kerberos Proxy instead of certificates for authentication, Windows 7 clients are not supported. In this scenario it is advantageous to have a second parallel DirectAccess deployment configured specifically for Windows 7 clients. This allows Windows 8 clients to take advantage of the performance gains afforded by Kerberos Proxy, while at the same time providing an avenue of support for Windows 7 clients.

Parallel Deployments

To the surprise of many, it is indeed possible to deploy DirectAccess more than once in an organization. I’ve been helping customers deploy DirectAccess for nearly five years now, and I’ve done this on more than a few occasions. In fact, there are some additional important uses cases that having more than one DirectAccess deployment can address.

Common Use Cases

QA and Testing – Having a separate DirectAccess deployment to perform testing and quality assurance can be quite helpful. Here you can validate configuration changes and verify updates without potential negative impact on the production deployment.

Delegated Administration – DirectAccess provides support for geographic redundancy, allowing administrators to create DirectAccess entry points in many different locations. DirectAccess in Windows Server 2012 R2 lacks support for delegated administration though, and in some cases it may make more sense to have multiple separate deployments as opposed to a single, multisite deployment. For example, many organizations are divided in to different business units internally and may operate autonomously. They may also have different configuration requirements, which can be better addressed using individual DirectAccess implementations.

Migration – If you have currently deployed DirectAccess using Windows Server 2008 R2 with or without Forefront UAG 2010, migrating to Windows Server 2012 R2 can be challenging because a direct, in-place upgrade is not supported. You can, however, deploy DirectAccess using Windows Server 2012 R2 in parallel to your existing deployment and simply migrate users to the new solution by moving the DirectAccess client computer accounts to a new security group assigned to the new deployment.

Major Configuration Changes – This strategy is also useful for scenarios where implementing changes to the DirectAccess configuration would be disruptive for remote users. For example, changing from a single site to a multisite configuration would typically require that all DirectAccess clients be on the LAN or connect remotely out-of-band to receive group policy settings changes after multisite is first configured. In addition, parallel deployments can significantly ease the pain of transitioning to a new root CA if required.

Unique Client Requirements – Having a separate deployment may be required to take advantage of the unique capabilities of each client operating system. For example, Windows 10 clients do not support Microsoft Network Access Protection (NAP) integration. NAP is a global setting in DirectAccess and applies to all clients. If you still require NAP integration and endpoint validation using NAP for Windows 7 and Windows 8.x, another DirectAccess deployment will be required to support Windows 10 clients.

Requirements

To support multiple Windows Server 2012 R2 DirectAccess deployments in the same organization, the following is required:

Unique IP Addresses – It probably goes without saying, but each DirectAccess deployment must have unique internal and external IPv4 addresses.

Distinct Public Hostname – The public hostname used for each deployment must also be unique. Multi-SAN certificates have limited support for DirectAccess IP-HTTPS (public hostname must be the first entry in the list), so consider using a wildcard certificate or obtain certificates individually for each deployment.

Group Policy Objects – You must use unique Active Directory Group Policy Objects (GPOs) to support multiple DirectAccess deployments in a single organization. You have the option to specify a unique GPO when you configure DirectAccess for the first time by clicking the Change link next to GPO Settings on the Remote Access Review screen.

Configuring Multiple Windows Server 2012 R2 DirectAccess Instances

Enter a distinct name for both the client and server GPOs. Click Ok and then click Apply to apply the DirectAccess settings for this deployment.

Configuring Multiple Windows Server 2012 R2 DirectAccess Instances

Windows 7 DirectAccess Connectivity Assistant (DCA) GPOs – If the DirectAccess Connectivity Assistant (DCA) v2.0 has been deployed for Windows 7 clients, separate GPOs containing the DCA client settings for each individual deployment will have to be configured. Each DirectAccess deployment will have unique Dynamic Tunnel Endpoint (DTE) IPv6 addresses which are used by the DCA to confirm corporate network connectivity. The rest of the DCA settings can be the same, if desired.

Supporting Infrastructure

The rest of the supporting infrastructure (AD DS, PKI, NLS, etc.) can be shared between the individual DirectAccess deployments without issue. Once you’ve deployed multiple DirectAccess deployments, make sure that DirectAccess clients DO NOT belong to more than one DirectAccess client security group to prevent connectivity issues.

Migration Process

Moving DirectAccess client computers from the old security group to the new one is all that’s required to migrate clients from one DirectAccess deployment to another. Client machines will need to be restarted to pick up the new security group membership, at which time they will also get the DirectAccess client settings for the new deployment. This works seamlessly when clients are on the internal network. It works well for clients that are outside the network too, for the most part. Because clients must be restarted to get the new settings, it can take some time before all clients finally moved over. To speed up this process it is recommended that DirectAccess client settings GPOs be targeted at a specific OUs created for the migration process. A staging OU is created for clients in the old deployment and a production OU is created for clients to be assigned to the new deployment. DirectAccess client settings GPOs are then targeted at those OUs accordingly. Migrating then only requires moving a DirectAccess client from the old OU to the new one. Since OU assignment does not require a reboot, clients can be migrated much more quickly using this method.

Summary

DirectAccess with Windows Server 2012 R2 supports many different deployment models. For a given DirectAccess deployment model, some settings are global in scope and may not provide the flexibility required by some organizations. To address these challenges, consider a parallel deployment of DirectAccess. This will enable you to take advantage of the unique capabilities of each client operating system, or allow you to meet the often disparate configuration requirements that a single deployment cannot support.

DirectAccess and Windows 10 Better Together

With the release of Windows 10, many organizations who chose to skip Windows 8 are now beginning to deploy this new client operating systemn. To maximize investment in Windows 10, DirectAccess can be leveraged to provide employees with seamless and transparent, always on, secure remote corporate network connectivity. DirectAccess has been around for many years, and today the most popular DirectAccess client is Windows 7. However, Windows 10 provides better support for DirectAccess features that enhance performance and availability, while at the same making it easier to implement and support. Windows 10 opens up many new and compelling deployment scenarios for small businesses to large scale enterprises.

Full Support for Geographic Redundancy

Without a doubt the most important DirectAccess feature Windows 10 supports is automatic entry point selection and transparent failover for multisite deployments. DirectAccess multisite deployment provides essential geographic redundancy for organizations with multiple physical locations. Windows 7 has only minimal support for multisite deployment, with clients required to be assigned to a single entry point. Windows 10 clients are aware of all entry points and will intelligently select the closest entry point when establishing a DirectAccess connection. If the entry point becomes unavailable during the connection, Windows 10 clients will transparently connect to another entry point automatically.

Better Scalability and Performance

Windows 10, like Windows 8 before it, includes support for IP-HTTPS null encryption. This feature greatly improves scalability on the DirectAccess server by eliminating the needless double encryption that Windows 7 clients perform. This reduces resource consumption on the server and enables the server to support many more DirectAccess client connections.

DirectAccess and Windows 10 Better Together

Enhanced Supportability

Many will also appreciate Windows 10’s built-in DirectAccess connectivity status indicator. No longer will administrators have to deploy, manage, and maintain additional software to provide this essential functionality.

To access DirectAccess information in Windows 10, press Window Key + I, click Network & Internet, and then click the DirectAccess tab. Here you will find vital details about DirectAccess configuration and status such as connection state, currently connected entry point, and a site selection drop down box (if manual site selection is enabled by an administrator). In addition you can generate and collect log information for troubleshooting purposes.

DirectAccess and Windows 10 Better Together

Native PowerShell Support

Anyone tasked with troubleshooting DirectAccess configuration and connectivity issues will appreciate the native PowerShell integration with DirectAccess in Windows 10. With just a few commands a wealth of information about DirectAccess configuration and connectivity status can be obtained.

Need to quickly determine if a Windows 10 client has been provisioned for DirectAccess successfully?

Get-DAClientExperienceConfiguration

DirectAccess and Windows 10 Better Together

Has the Windows 10 client connected successfully? If not, why?

Get-DAConnectionStatus

DirectAccess and Windows 10 Better Together

Need to identify the Network Location Server (NLS) the client is configured to use?

Get-NCSIPolicyConfiguration

DirectAccess and Windows 10 Better Together

Looking for DirectAccess multisite entry point details and connection status?

Get-DAEntryPointTableItem

DirectAccess and Windows 10 Better Together

PKI Optional (But Recommended)

Finally, when Windows 10 (and Windows 8.x) clients are supported exclusively a Public Key Infrastructure (PKI) is optional. Here instead the Kerberos Proxy is leveraged to perform DirectAccess client authentication, which reduces infrastructure requirements by eliminating the need for a PKI. However, this configuration offers only limited support for DirectAccess features. For example, a PKI is still required if any Windows 7 clients are deployed. Also, PKI is required to support features such as one-time password (OTP) authentication, Microsoft Network Access Protection (NAP) integration, load balancing (integrated or external), force tunneling, and multisite configuration.

DirectAccess and Windows 10 Better Together

For optimum security and maximum deployment flexibility it is recommended that PKI be used to manage certificates for all DirectAccess deployments including those supporting only Windows 8.x and Windows 10 clients.

Summary

DirectAccess and Windows 10 are much better together. Windows 10 provides full support for the geographic load balancing features of DirectAccess and at the same time offers improved scalability and performance. Windows 10 also makes supporting and troubleshooting DirectAccess clients much easier. And for smaller deployments, Windows 10 can lower the barrier to entry for organizations considering DirectAccess by eliminating the need for a full PKI deployment.

Additional Resources

Video: DirectAccess and Windows 10 in Action
DirectAccess and Windows 10 in Education
Implementing DirectAccess with Windows Server 2016 Book
Implementing DirectAccess with Windows Server 2016 Video Training Course
DirectAccess Consulting Services

More Information

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