Always On VPN Fails with Windows 10 2004 Build 610

Updated 11/10/2020: Microsoft update KB4586781 has resolved the connectivity issues described in this post. If you had previously installed update KB4580364, please update to KB4586781 immediately.

A recent preview update for Windows 10 2004 has broken Always On VPN. Specifically, after installing the latest Preview update for Windows 10 2004 (KB4580364), Always On VPN connections will fail to connect automatically. They can be established manually, however.

Affected Builds

This issue affects Windows 10 2004 with build 19041.610 and 19042.610.

Always On VPN Fails with Windows 10 2004

Workaround

The only workaround currently is to remove this update.

Caveat

Although this is a “preview” update and an optional installation, it is important to know that preview updates are released in the next “patch Tuesday” release. Administrators are advised to carefully consider delaying the implementation until additional testing has been completed.

Additional Information

October 29, 2020 – KB4580364 (OS Builds 19041.610 and 19042.610) Preview Update

Windows 10 Always On VPN Updates for Windows 10 2004

Always On VPN Bug in Windows 10 2004

Always On VPN Bug in Windows 10 2004While performing Always On VPN evaluation testing with the latest release of Windows 10 (2004), a bug was discovered that may result in failed VPN connections, but only under certain conditions. Specifically, the failure occurs when both the device tunnel and user tunnel are configured on the same client, and the user tunnel is configured to use IKEv2 exclusively.

Error 829

After upgrading to Windows 10 2004, and when the device tunnel and user tunnel are both deployed and the user tunnel is configured to use IKEv2, the administrator will notice that if the device tunnel connection is established, the user tunnel connects successfully but is then terminated abruptly with error code 829.

Always On VPN Bug in Windows 10 2004

Note: This can happen in reverse if the user tunnel is established before the device tunnel for some reason. In this scenario the user tunnel would be connected but attempts to establish the device tunnel would result in failure.

Error 619

If the user tunnel connection is initiated using rasdial.exe or rasphone.exe, the error code returned is 619.

Always On VPN Bug in Windows 10 2004

Always On VPN Bug in Windows 10 2004

Workaround

The workaround for this issue is to either use a single tunnel, or if both user tunnel and device tunnel are required, configure the user tunnel to use the SSTP VPN protocol instead of IKEv2.

Additional Information

Windows 10 Always On VPN Device Tunnel Only Deployment Considerations

Always On VPN Client Connections Fail with Status Connecting

Administrators who have deployed Windows 10 Always On VPN may encounter a scenario in which an Always On VPN connection fails, yet the connectivity status indicator perpetually reports a “Connecting” status.

Always On VPN Client Connections Fail with Status Connecting

Affected Clients

This is a known issue for which Microsoft has recently released updates to address. Affected clients include Windows 10 1909, 1903, and 1809.

Updates Available

The following Windows updates include a fix to resolve this problem.

KB4541335 – Windows 10 1909 and 1903

KB4541331 – Windows 10 1809

Additional Information

Always On VPN Hands-On Training