Always On VPN Load Balancing with Loadbalancer.org

Recently, I had the opportunity to deploy the Loadbalancer.org load balancer as part of an enterprise Always On VPN deployment. In the past, I’ve published guidance for using F5 BIG-IP, Citrix ADC (formerly NetScaler), and Kemp LoadMaster, so in this post, I’ll provide guidance for configuring Loadbalancer.org for Always On VPN.

IKEv2

Open the Loadbalancer.org management console and follow the steps below to configure Always On VPN load balancing on the appliance.

Create Virtual Service

Create a layer 4 virtual service for IKEv2.

  1. Click Cluster Configuration.
  2. Click Layer 4 – Virtual Services.
  3. Click Add a new Virtual Service.
  4. Enter a descriptive name for the virtual service in the Label field.
  5. Enter the virtual IP address (VIP) for the service in the IP Address field.
  6. Enter 500,4500 in the Ports field.
  7. Select UDP from the Protocol drop-down list.
  8. Select NAT from the Forwarding Method drop-down list.
  9. Click Update.

Add Real Servers

Add real servers to the virtual service.

  1. Click Layer 4 – Real Servers.
  2. Click Add a new Real Server next to the IKEv2 virtual service.
  3. Enter a descriptive name for the real server in the Label field.
  4. Enter the IP address of the real server in the Real Server IP Address field.
  5. Click Update.
  6. Repeat these steps for each additional VPN server in the cluster.

SSTP

Follow the steps below to configure SSTP load balancing on the appliance.

Create Virtual Service

Create a layer 4 virtual service for SSTP.

  1. Click Cluster Configuration.
  2. Click Layer 4 – Virtual Services.
  3. Click Add a new Virtual Service.
  4. Enter a descriptive name for the virtual service in the Label field.
  5. Enter the virtual IP address (VIP) for the service in the IP Address field.
  6. Enter 443 in the Ports field.
  7. Select TCP from the Protocol drop-down list.
  8. Select NAT from the Forwarding Method drop-down list.
  9. Click Update.

Configure Virtual Service Health Check

Update the health check method for the SSTP virtual service.

  1. Click Layer 4 – Virtual Services.
  2. Click Modify on the SSTP virtual service.
  3. Select Negotiate from the Check Type drop-down list in the Health Checks section.
  4. Enter 443 in the Check Port field.
  5. Select HTTPS from the Protocol drop-down list.
  6. Enter /sra_{BA195980-CD49-458b-9E23-C84EE0ADCD75}/ in the Request to send field.
  7. Enter 401 in the Response expected field.
  8. Click Update.

Note: Using the Negotiate health check type for the SSTP monitor on Loadbalancer.org appliances requires version 8.13.0 or later. Administrators can use the External script option when using earlier releases of Loadbalancer.org appliances. An SSTP health check script for Loadbalancer.org can be found here.

Add Real Servers

Add real servers to the virtual service.

  1. Click Layer 4 – Real Servers.
  2. Click Add a new Real Server next to the SSTP virtual service.
  3. Enter a descriptive name for the real server in the Label field.
  4. Enter the IP address of the real server in the Real Server IP Address field.
  5. Click Update.
  6. Repeat these steps for each additional VPN server in the cluster.

Review

Once complete, click System Overview to view the overall health of your VPN servers.

Summary

The Loadbalancer.org appliance is an efficient, cost-effective, and easy-to-configure load-balancing solution that works well with Always On VPN implementations. It’s available as a physical or virtual appliance. There’s also a cloud-based version. It also includes advanced features such as TLS offload, web application firewall (WAF), global server load balancing (GSLB), and more. If you are looking for a layer 4-7 load balancer for Always On VPN and other workloads, be sure to check them out.

Additional Information

Loadbalancer.org Virtual Appliance

SSTP Health Check Script for Loadbalancer.org

SSL and TLS Training for Always On VPN Administrators

Understanding Transport Layer Security (TLS) is essential for Always On VPN administrators. TLS (formerly Security Sockets Layer, or SSL) is used not only for Secure Socket Tunneling Protocol (SSTP), the protocol of choice for the Always On VPN user tunnel in most deployments, but many other technologies such as secure websites and email, Remote Desktop Protocol (RDP), secure LDAP (LDAPS), and many more. High-quality, affordable TLS training is challenging to find, however.

UPDATE! This course has been further discounted for a limited time. Details below!

Practical TLS

Thankfully, Ed Harmoush from Practical Networking has a fantastic training course called Practical TLS that meets these requirements. It is the most comprehensive TLS training course I’ve seen and is surprisingly affordable too!

Course Content

The Practical TLS training course includes the following modules.

  • Module 1 – SSL/TLS Overview (free preview!)
  • Module 2 – Cryptography
  • Module 3 – x509 Certificates and Keys
  • Module 4 – Security through Certificates
  • Module 5 – Cipher Suites
  • Module 6 – SSL/TLS Handshake
  • Module 7 – TLS Defenses

TLS 1.3

The Practical TLS training course does not yet include a module on the newest TLS protocol, TLS 1.3. However, it is due out imminently! Ed is working on the content as we speak, and a preview module is included in the course today. Look for the final TLS 1.3 module soon.

Bonus Content

In addition to excellent TLS training, the course includes free OpenSSL training! Administrators working with certificates in non-Microsoft environments are sure to find this helpful. Understanding OpenSSL will benefit administrators working with network and security appliances such as firewalls and load balancers.

Enroll Now

The cost of the Practical TLS training course is regularly $297.00. It is a perpetual license, so you can view the content whenever you like and as often as you wish. You will also have access to future updates, such as the upcoming TLS 1.3 module. In addition, you can save $100.00 on the course by using promotional code RICHARDHICKS when you sign up. Don’t hesitate. Register for Practical TLS training now!

Special Discount

For a limited time, you can use the code PracticalTLS13 to get this entire course for just $49.00! This won’t last long, so register soon!

Additional Information

Practical Networking Blog

Practical TLS Training Course – $100 Off!

OpenSSL Training Course

Microsoft Always On VPN and TLS 1.3

Microsoft Always On VPN SSTP Security Configuration

Microsoft Always On VPN SSTP Certificate Renewal

Microsoft Always On VPN SSTP with Let’s Encrypt Certificates

Always On VPN IKEv2 Load Balancing and NAT

Always On VPN IKEv2 Load Balancing and NATOver the last few weeks, I’ve worked with numerous organizations and individuals troubleshooting connectivity and performance issues associated with Windows 10 Always On VPN, and specifically connections using the Internet Key Exchange version 2 (IKEv2) VPN protocol. An issue that appears with some regularity is when Windows 10 clients fail to connect with error 809. In this scenario, the server will accept connections without issue for a period of time and then suddenly stop accepting requests. When this happens, existing connections continue to work without issue in most cases. Frequently this occurs with Windows Server Routing and Remote Access Service (RRAS) servers configured in a clustered array behind an External Load Balancer (ELB).

Network Address Translation

It is not uncommon to use Network Address Translation (NAT) when configuring Always On VPN. In fact, for most deployments the public IP address for the VPN server resides not on the VPN server, but on an edge firewall or load balancer connected directly to the Internet. The firewall/load balancer is then configured to translate the destination address to the private IP address assigned to the VPN server in the perimeter/DMZ or the internal network. This is known a Destination NAT (DNAT). Using this configuration, the client’s original source IP address is left intact. This configuration presents no issues for Always On VPN.

Source Address Translation

When troubleshooting these issues, the common denominator seems to be the use of Full NAT, which includes translating the source address in addition to the destination. This results in VPN client requests arriving at the VPN server as appearing not to come from the client’s original IP address, but the IP address of the network device (firewall or load balancer) that is translating the request. Full NAT may be explicitly configured by an administrator, or in the case of many load balancers, configured implicitly because the load balancer is effectively proxying the connection.

Known Issues

IKEv2 VPN connections use IPsec for encryption, and by default, Windows limits the number of IPsec Security Associations (SAs) coming from a single IP address. When a NAT device is performing destination/full NAT, the VPN server sees all inbound IKEv2 VPN requests as coming from the same IP address. When this happens, clients connecting using IKEv2 may fail to connect, most commonly when the server is under moderate to heavy load.

Resolution

The way to resolve this issue is to ensure that any load balancers or NAT devices are not translating the source address but are performing destination NAT only. The following is configuration guidance for F5, Citrix ADC (formerly NetScaler), and Kemp load balancers.

F5

On the F5 BIG-IP load balancer, navigate to the Properties > Configuration page of the IKEv2 UDP 500 virtual server and choose None from the Source Address Translation drop-down list. Repeat this step for the IKEv2 UDP 4500 virtual server.

Always On VPN IKEv2 Load Balancing and NAT

Citrix ADC

On the Citrix ADC load balancer, navigate to System > Settings > Configure Modes and check the option to Use Subnet IP.

Always On VPN IKEv2 Load Balancing and NAT

Next, navigate to Traffic Management > Load Balancing > Service Groups and select the IKEv2 UDP 500 service group. In the Settings section click edit and select Use Client IP. Repeat these steps for the IKEv2 UDP 4500 service group.

Always On VPN IKEv2 Load Balancing and NAT

Kemp

On the Kemp LoadMaster load balancer, navigate to Virtual Services > View/Modify Services and click Modify on the IKEv2 UDP 500 virtual service. Expand Standard Options and select Transparency. Repeat this step for the IKEv2 UDP 4500 virtual service.

Always On VPN IKEv2 Load Balancing and NAT

Caveat

Making the changes above may introduce routing issues in your environment. When configuring these settings, it may be necessary to configure the VPN server’s default gateway to use the load balancer to ensure proper routing. If this is not possible, consider implementing the workaround below.

Workaround

To fully resolve this issue the above changes should be made to ensure the VPN server can see the client’s original source IP address. If that’s not possible for any reason, the following registry key can be configured to increase the number of established SAs from a single IP address. Be advised this is only a partial workaround and may not fully eliminate failed IKEv2 connections. There are other settings in Windows that can prevent multiple connections from a single IP address which are not adjustable at this time.

To implement this registry change, open an elevated PowerShell command window on the RRAS server and run the following commands. Repeat these commands on all RRAS servers in the organization.

New-ItemProperty -Path ‘HKLM:SYSTEM\CurrentControlSet\Services\IKEEXT\Parameters\’ -Name IkeNumEstablishedForInitialQuery -PropertyType DWORD -Value 50000 -Force

Restart-Service IKEEXT -Force -PassThru

Additional Information

IPsec Traffic May Be Blocked When A Computer is Behind a Load Balancer

Windows 10 Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Windows 10 Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Windows 10 Always On VPN IKEv2 Load Balancing with Kemp LoadMaster