Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN SSTP Load Balancing with Citrix NetScaler ADCThe Internet Key Exchange version 2 (IKEv2) VPN protocol is the protocol of choice when the highest level of security is required for Always On VPN connections. It uses IPsec and features configurable security parameters that allow administrators to adjust policies to meet their specific security requirements. IKEv2 is not without some important limitations, but organizations may insist on the use of IKEv2 to provide the greatest protection possible for remote connected clients. Due to complexities of the IKEv2 transport, special configuration on the Citrix ADC is required when load balancing this workload.

Special Note: In December 2019 a serious security vulnerability was discovered on the Citrix ADC that gives an unauthenticated attacker the ability to arbitrarily execute code on the appliance. As of this writing a fix is not available (due end of January 2020) but a temporary workaround can be found here.

Load Balancing IKEv2

When an Always On VPN client establishes a connection using IKEv2, communication begins on UDP port 500, but switches to UDP port 4500 if Network Address Translation (NAT) is detected in the communication path between the client and the server. Because UDP is connectionless, custom configuration is required to ensure that VPN clients maintain connectivity to the same backend VPN server during this transition.

Initial Configuration

Load balancing IKEv2 using the Citrix ADC is similar to other workloads. Below are specific settings and parameters required to load balance IKEv2 using the Citrix ADC.

Note: This article is not a comprehensive configuration guide for the Citrix ADC. It assumes the administrator is familiar with basic load balancing concepts and has experience configuring the Citrix ADC.

Service Settings

The load balancing services for IKEv2 VPN will use UDP ports 500 and 4500. Create the service group and assign group members for UDP 500 as follows.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Repeat the steps above to create the service group for UDP port 4500.

Virtual Server Settings

Two virtual servers are required, one for UDP port 500 and one for UDP port 4500. Ensure that the service group using UDP port 500 is bound to the virtual server using the same port.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Repeat the steps above to create the virtual service for UDP port 4500.

Service Monitoring

Since IKEv2 uses the UDP protocol, the only option for service monitoring is to use PING, which is configured by default. Ensure that the firewall on the VPN server allows inbound ICMPv4 and ICMPv6 Echo Request. The default PING monitor on the Citrix ADC will ping the resource every 5 seconds. If a different interval is required, the administrator can edit the PING monitor and bind that to the service or service group as necessary.

Persistency Group

A Persistency Group on the Citrix ADC will be configured to ensure that IKEv2 VPN client requests from the same client are always routed to the same backend server. Follow the steps below to create a Persistency Group and assign it to both IKEv2 virtual servers created previously.

1. In the Citrix ADC management console expand Traffic Management > Load Balancing > Persistency Groups.
2. Click Add.
3. Enter a descriptive name for the Persistency Group.
4. Select SOURCEIP from the Persistence drop-down list.
5. Next to the Virtual Server Name section click the Add button.
6. Add both previously configured IKEv2 virtual servers for UDP 500 and 4500.
7. Click Create.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Additional Information

Windows 10 Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Windows 10 Always On VPN IKEv2 Features and Limitations

Windows 10 AlWAYS On VPN and IKEv2 Fragmentation

Windows 10 Always On VPN IKEv2 Security Configuration

Windows 10 Always On VPN Certificate Requirements for IKEv2

Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Always On VPN SSTP Load Balancing with Citrix NetScaler ADCOne of the many advantages of using Windows Server Routing and Remote Access Service (RRAS) as the VPN server to support Windows 10 Always On VPN connections is that it includes support for the Secure Socket Tunneling Protocol (SSTP). SSTP is a TLS-based VPN protocol that is easy to configure and deploy and is very firewall friendly. This ensures consistent and reliable connectivity even behind restrictive firewalls. The Citrix Application Delivery Controller (ADC), formerly known as NetScaler, is a popular platform for load balancing Always On VPN connections. In this article I’ll describe how to configure load balancing on the Citrix ADC for RRAS VPN connections using the SSTP VPN protocol.

Special Note: In December 2019 a serious security vulnerability was discovered on the Citrix ADC that gives an unauthenticated attacker the ability to arbitrarily execute code on the appliance. As of this writing a fix is not available (due end of January 2020) but a temporary workaround can be found here.

Load Balancing SSTP

Previously I’ve written about some of the use cases and benefits of SSTP load balancing as well as the options for offloading TLS for SSTP VPN connections. Load balancing SSTP eliminates single points of failure and enables support for multiple RRAS VPN servers to increase scalability. It is generally recommended that the Citrix ADC be configured to pass through encrypted SSTP VPN connections. However, TLS offloading can be configured to improve performance and reduce resource utilization on VPN servers, if required.

Configuration

Load balancing SSTP on the Citrix ADC is straightforward and not unlike load balancing a common HTTPS web server. Below are specific settings and parameters required to load balance SSTP using the Citrix ADC.

Note: This article is not a comprehensive configuration guide for the Citrix ADC. It assumes the administrator is familiar with basic load balancing concepts and has experience configuring the Citrix ADC.

Service Settings

The load balancing service for SSTP VPN should be configured to use TCP port 443 and the SSL_BRIDGE protocol. If TLS offload is required, TCP port 80 and the HTTP protocol can be configured. Additional configuration is required on the RRAS server when TLS offload is enabled, however. Detailed information for configuring RRAS and SSTP for TLS offload can be found here.

Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Virtual Server Settings

The virtual server is configured to use TCP port 443. It is recommended to use SSLSESSION persistence.

Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

The LEASTCONNECTION load balancing method is the recommend option for load balancing method.

Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Service Monitoring

Using the default TCP monitor (tcp-default) is not recommended for monitoring SSTP, as a simple TCP port check does not accurately reflect the health of the SSTP service running on the RRAS server. To more precisely monitor the SSTP service status, a new custom monitor must be created and bound to the load balancing services. Follow the steps below to configure a custom SSTP VPN monitor on the Citrix ADC.

  1. Open the Citrix ADC management console and expand Traffic Management.
  2. Select Monitors.
  3. Click Add.
  4. Enter a descriptive name in the Name field.
  5. Select HTTP form the Type drop-down list and click Select.
  6. Adjust the Interval and Response Time-out values according to your requirements.
  7. Enter 401 in the Response Codes field and click the “+” button.
  8. In the Response Codes field click the “x” next to 200.
  9. In the HTTP Request field enter HEAD /sra_{BA195980-CD49-458b-9E23-C84EE0ADCD75}/.
  10. Check the box next to Secure (not required if TLS offload is enabled).
  11. Select ns_default_ssl_profile_backend from the SSL profile drop-down list (not required if TLS offload is enabled).
  12. Click Create.

Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Once complete, bind the new service monitor to the load balancing services or service groups accordingly.

TLS Offload

It is generally recommended that TLS offload not be enabled for SSTP VPN. However, if TLS offload is desired, it is configured in much the same way as a common HTTPS web server. Specific guidance for enabling TLS offload on the Citrix ADC can be found here. Details for configuring RRAS and SSTP to support TLS offload can be found here.

Certificates

When enabling TLS offload for SSTP VPN connections it is recommended that the public SSL certificate be installed on the RRAS server, even though TLS processing will be handled on the Citrix ADC and HTTP will be used between the Citrix ADC and the RRAS server. If installing the public SSL certificate on the RRAS server is not an option, additional configuration will be required. Specifically, TLS offload for SSTP must be configured using the Enable-SSTPOffload.ps1 PowerShell script, which can be found here.

Once the script has been downloaded, open an elevated PowerShell command window and enter the following command.

.\Enable-SSTPOffload.ps1 -CertificateHash [SHA256 Certificate Hash of Public SSL Certificate] -Restart

Example:

.\Enable-SSTPOffload.ps1 -CertificateHash ‘C3AB8FF13720E8AD9047DD39466B3C8974E592C2FA383D4A3960714CAEF0C4F2’ -Restart

Re-Encryption

When offloading TLS for SSTP VPN connections, all traffic between the Citrix ADC and the RRAS server will be sent in the clear using HTTP. In some instances, TLS offload is required only for traffic inspection, not performance gain. In this scenario the Citrix ADC will be configured to terminate and then re-encrypt connections to the RRAS server. When terminating TLS on the Citrix ADC and re-encrypting connections to the RRAS server is required, the same certificate must be used on both the Citrix ADC and the RRAS server. Using different certificates on the RRAS server and the load balancer is not supported.

Additional Information

Windows 10 Always On VPN Load Balancing and SSL Offload

SSL Offload Configuration for Citrix ADC (NetScaler)

Windows 10 Always On VPN SSTP Load Balancing with Kemp LoadMaster

Windows 10 Always On VPN SSTP Load Balancing with F5 BIG-IP

Windows 10 Always On VPN Connects then Disconnects

Windows 10 Always On VPN SSL Certificate Requirements for SSTP

Always On VPN Hands On Training in 2020

The calendar of events for our Windows 10 Always On VPN hands-on training classes is now available!

2020 Training Calendar

This year we will be making the following stops.

  • March 3-5 – Denver, CO
  • April 14-16 – New York, NY
  • June 15-15 – Bern, Switzerland (hosted by RealStuff – register here!)
  • August 18-20 – Honolulu, HI
  • October 6-8 – Washington D.C.
  • December 1-3 – San Diego, CA

Always On VPN Hands-On Training

Comprehensive Training

My Windows 10 Always On VPN hands-on training classes will cover all aspects of designing, implementing, and supporting an Always On VPN solution in the enterprise. This three-day course will cover topics such as…

  • Windows 10 Always On VPN overview
  • Introduction to CSP
  • Infrastructure requirements
  • Planning and design considerations
  • Installation, configuration, and client provisioning

Advanced topics will include…

  • Redundancy and high availability
  • Cloud-based deployments
  • Third-party VPN infrastructure and client support
  • Multifactor authentication
  • Always On VPN migration strategies

Windows 10 Always On VPN Hands-On Training Classes for 2018

Register Today

Space is limited, so register now to reserve your spot in one of our Always On VPN hands-on training classes. Hope to see you there!

Always On VPN Hands-On Training

Always On VPN Error Code 858

Always On VPN Error Code 858When configuring Windows 10 Always On VPN using Extensible Authentication Protocol (EAP), the administrator may encounter a scenario in which the client connection fails. The event log will include an event ID 20227 from the RasClient source that includes the following error message.

“The user [domain\username] dialed a connection named [connection name] which has failed. The error code returned on failure is 858.”

Always On VPN Error Code 858

RasClient Error 858

RasClient error code 858 translates to ERROR_EAP_SERVER_CERT_EXPIRED. Intuitively, this indicates that the Server Authentication certificate installed on the Network Policy Server (NPS) has expired. To resolve this issue, renew the certificate on the NPS server.

Additional Information

Windows 10 Always On VPN Network Policy Server (NPS) Load Balancing

Windows 10 Always On VPN and Windows Server 2019 NPS Bug

Windows 10 Always On VPN Error Code 864

Always On VPN RRAS Monitoring and Reporting

Always On VPN RRAS Monitoring and ReportingWindows Server with the Routing and Remote Access Service (RRAS) role installed is a popular choice for Windows 10 Always On VPN deployments. Configuring RRAS is commonly performed using the RRAS management console but it can also be configured using PowerShell and/or netsh. In addition, there are a few different options for natively monitoring server health and client connection status.

RRAS Management Console

After installing the RRAS role, the administrator uses the RRAS management console (rrasmgmt.msc) to perform initial configuration. The RRAS management console can also be used to view client connection status by expanding the server and highlighting Remote Access Clients.

Connection Details

To view connection details for a specific connection, the administrator can right-click a connection and choose Status, or simply double-click the connection.

High level information about the connection including duration, data transfer, errors, and IP address assignment can be obtained here. In addition, the administrator can terminate the VPN connection by clicking the Disconnect button.

RRAS Management Console Limitations

Using the RRAS management console has some serious limitations. It offers only limited visibility into client connectivity status, for example. In addition, the client connection status does not refresh automatically. Also, the RRAS management console offers no historical reporting capability.

Remote Access Management Console

The Remote Access Management console (ramgmtui.exe) will be familiar to DirectAccess administrators and is a better option for viewing VPN client connectivity on the RRAS server. It also offers more detailed information on connectivity status and includes an option to enable historical reporting.

Dashboard

The Dashboard node in the Remote Access Management console provides high-level status for various services associated with the VPN server. It also provides a high-level overview of aggregate VPN client connections.

Operations Status

The Operations Status node in the Remote Access Management console provides more detailed information regarding the status of crucial VPN services. Here the administrator will find current status and information about service uptime.

Remote Client Status

The Remote Client Status node in the Remote Access Management console is where administrators will find detailed information about client connectivity. Selecting a connection will provide data about the connection including remote IP addresses, protocols, and ports accessed by the remote client, in addition to detailed connection information such as authentication type, public IP address (if available), connection start time, and data transferred.

Always On VPN RRAS Monitoring and Reporting

Double-clicking an individual connection brings up a detailed client statistics page for the connection, as shown here.

Always On VPN RRAS Monitoring and Reporting

Custom View

The Remote Access Management console includes the option to customize the data presented to the administrator. To view additional details about client connections, right-click anywhere in the column headings to enable or disable any of the fields as required.

Always On VPN RRAS Monitoring and Reporting

Recommended Columns

From personal experience I recommend adding the following columns in the Remote Access Management console.

  • IPv4 Address (this is the IP address assigned to the VPN clients by RRAS)
  • Connection Start Time
  • Authentication Method
  • Total Bytes In
  • Total Bytes Out
  • Rate

Always On VPN RRAS Monitoring and Reporting

Drawbacks

The only real drawback to using the Remote Access Management console is that it supports viewing connections from just one VPN server at a time. If you have multiple RRAS servers deployed, you must retarget the Remote Access Management console each time to view connections on different VPN servers in the organization.

You can retarget the Remote Access Management console at any time by highlighting the Configuration node in the navigation pane and then clicking the Manage a Remote Server link in the Tasks pane.

Always On VPN RRAS Monitoring and Reporting

Reporting

Remote Access reporting is not enabled by default on the RRAS VPN server. Follow the steps below to enable historical reporting for RRAS VPN connections.

1. Highlight the Reporting node in the Remote Access Management console.
2. Click Configure Accounting.
3. Uncheck Use RADIUS accounting.
4. Check Use inbox accounting.
5. Review the settings for data retention and make changes as required.
6. Click Apply.

Always On VPN RRAS Monitoring and Reporting

Optionally, historical reporting can be enabled using PowerShell by opening and elevated PowerShell command window and running the following command.

Set-RemoteAccessAccounting -EnableAccountingType Inbox -PassThru

Important Note! There is a known issue with the inbox accounting database that can result in high CPU utilization for very busy RRAS VPN servers. Specifically, a crucial index is missing from one of the tables in the logging database. To correct this issue, download and run the Optimize-InboxAccountingDatabase.ps1 script on each RRAS VPN server in the organization.

Additional Information

Windows 10 Always On VPN and Windows Routing and Remote Access Service (RRAS)

Windows 10 Always On VPN Protocol Recommendations for Windows Server Routing and Remote Access Service (RRAS)

Windows 10 Always On VPN and RRAS with Single NIC

Windows 10 Always On VPN and RRAS in Microsoft Azure

Always On VPN IKEv2 Load Balancing Issue with Kemp LoadMaster

Always On VPN IKEv2 Load Balancing Issue with Kemp LoadMasterA recent update to the Kemp LoadMaster load balancer may cause failed connections for Always On VPN connections using IKEv2. SSTP VPN connections are unaffected.

Load Balancing IKEv2

When using the Kemp LoadMaster load balancer to load balance IKEv2, custom configuration is required to ensure proper operation. Specifically, the virtual service must be configured to use “port following” to ensure both the initial request on UDP port 500 and the subsequent request on UDP port 4500 are sent to the same real server. This requires the virtual service to be configured to operate at layer 7. Detailed configuration guidance for load balancing IKEv2 on the Kemp LoadMaster load balancer can be found here.

Always On VPN IKEv2 Load Balancing Issue with Kemp LoadMaster

Issues with LMOS 7.2.48.0

A recent release of the Load Master Operating System (LMOS) v7.2.48.0 introduced a bug that affects UDP services configured to operate at layer 7, which includes IKEv2. This bug breaks Always On VPN connections using IKEv2, resulting in failed connections. When this occurs, the administrator may encounter an error 809 message for device tunnel or user tunnel.

Always On VPN IKEv2 Load Balancing Issue with Kemp LoadMaster

Update Available

Administrators who use the Kemp LoadMaster load balancer to load balance Always On VPN IKEv2 connections and have updated to LMOS 7.2.48.0 are encouraged to update to LMOS 7.2.48.1 immediately. This latest update includes a fix that resolves broken IKEv2 load balancing for Always On VPN. Once the LoadMaster has been updated to 7.2.48.1, Always On VPN connections using IKEv2 should complete successfully.

Additional Information

Windows 10 Always On VPN IKEv2 Load Balancing with Kemp LoadMaster Load Balancer

Windows 10 Always On VPN SSTP Load Balancing with Kemp LoadMaster Load Balancer

Windows 10 Always On VPN Load Balancing with Kemp LoadMaster in Azure

Windows 10 Always On VPN Load Balancing Deployment Guide for Kemp Load Balancers

Microsoft Intune NDES Connector Setup Wizard Ended Prematurely

Microsoft Intune NDES Connector Setup Wizard Ended PrematurelyA Windows Server with the Network Device Enrollment Service (NDES) role can be provisioned on-premises to support certificate deployment for non-domain Windows 10 Always On VPN clients. In addition, the Microsoft Intune Connector must be installed and configured on the NDES server to allow Intune-managed clients to request and receive certificates from the on-premises Certification Authority (CA) server.

Setup Wizard Ended Prematurely

When installing the Microsoft Intune Connector, the administrator may encounter a scenario where the setup wizard fails with the following error message.

“Microsoft Intune Connector Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard.”

Microsoft Intune NDES Connector Setup Wizard Ended Prematurely

Cryptographic Service Provider

This error can occur if the NDES server certificate template is configured to use the Key Storage Provider cryptography service provider (CSP). When configuring the certificate template for the NDES server, the Legacy Cryptography Service Provider must be used, as shown here.

Microsoft Intune NDES Connector Setup Wizard Ended Prematurely

Additional Information

Deploying Windows 10 Always On VPN with Intune using Custom ProfileXML

Windows 10 Always On VPN Device Tunnel Configuration using Microsoft Intune

Deploying Windows 10 Always On VPN with Microsoft Intune

 

Always On VPN Load Balancing with Kemp in Azure

Always On VPN Load Balancing with Kemp in AzureIn a recent post I discussed options for load balancing Windows Server Routing and Remote Access Service (RRAS) in Microsoft Azure for Always On VPN. There are many choices available to the administrator, however the best alternative is to use a dedicated Application Delivery Controller (ADC), or load balancer. The Kemp LoadMaster load balancer is an excellent choice here, as it is easy to configure and deploy. It is also very cost effective and offers flexible licensing plans, including a metered licensing option.

Deploy LoadMaster in Azure

To provision a Kemp LoadMaster load balancer in Microsoft Azure, open the Azure management console and perform the following steps.

1. Click Create Resource.
2. Enter LoadMaster in the search field.
3. Click on LoadMaster Load Balancer ADC Content Switch.

Always On VPN Load Balancing with Kemp in Azure

4. Choose an appropriate license model from the Select a software plan drop-down list.
5. Click Create.

Prepare Azure Instance

Follow the steps below to provision the Azure VM hosting the Kemp LoadMaster load balancer.

1. Choose an Azure subscription to and resource group to deploy the resources to.
2. Provide instance details such as virtual machine name, region, availability options, and image size.
3. Select an authentication type and upload the SSH private key or provide a username and password.
4. Click Next:Disks >.

Always On VPN Load Balancing with Kemp in Azure

5. Select an OS disk type.
6. Click Next: Networking >.

Always On VPN Load Balancing with Kemp in Azure

7. Select a virtual network and subnet for the load balancer.
8. Create or assign a public IP address.
9. Click Review + create.

Always On VPN Load Balancing with Kemp in Azure

LoadMaster Configuration

Once the virtual machine has been provisioned, open a web browser and navigate to the VM’s internal IP address on port 8443 to accept the licensing terms.

Always On VPN Load Balancing with Kemp in Azure

Next, log in with your Kemp ID and password to finish licensing the appliance.

Always On VPN Load Balancing with Kemp in Azure

Finally, log in to the appliance using the username ‘bal’ and the password provided when the virtual machine was configured.

Always On VPN Load Balancing with Kemp in Azure

Azure Network Security Group

A Network Security Group (NSG) is automatically configured and associated with the LoadMaster’s network interface when the appliance is created. Additional inbound security rules must be added to allow VPN client connectivity.

In the Azure management console open the properties for the LoadMaster NSG and follow the steps below to configure security rules to allow inbound VPN protocols.

SSTP

1. Click Inbound security rules.
2. Click Add.
3. Choose Any from the Source drop-down list.
4. Enter * in the Source port ranges field.
5. Select Any from the Destination drop-down list.
6. Enter 443 in the Destination port ranges field.
7. Select the TCP protocol.
8. Select the Allow action.
9. Enter a value in the Priority field.
10. Enter a name for the service in the Name field.
11. Click Add.

Always On VPN Load Balancing with Kemp in Azure

IKEv2

1. Click Inbound security rules.
2. Click Add.
3. Choose Any from the Source drop-down list.
4. Enter * in the Source port ranges field.
5. Select Any from the Destination drop-down list.
6. Enter 500 in the Destination port ranges field.
7. Select the UDP protocol.
8. Select the Allow action.
9. Enter a value in the Priority field.
10. Enter a name for the service in the Name field.
11. Click Add.
12. Repeat the steps below for UDP port 4500.

Always On VPN Load Balancing with Kemp in Azure

Load Balancing SSTP and IKEv2

Refer to the following posts for detailed, prescriptive guidance for configuring the Kemp LoadMaster load balancer for Always On VPN load balancing.

Always On VPN SSTP Load Balancing with Kemp LoadMaster

Always On VPN IKEv2 Load Balancing with the Kemp LoadMaster

Always On VPN Load Balancing Deployment Guide for the Kemp LoadMaster

Summary

Although Windows Server RRAS is not a formally supported workload in Azure, it is still a popular and effective solution for Always On VPN deployments. The Kemp LoadMaster load balancer can be deployed quickly and easily to provide redundancy and increase scalability for larger deployments.

Additional Information

Windows 10 Always On VPN SSTP Load Balancing with Kemp LoadMaster Load Balancers

Windows 10 Always On VPN IKEv2 Load Balancing with Kemp LoadMaster Load Balancers

Windows 10 Always On VPN Load Balancing Deployment Guide for Kemp LoadMaster Load Balancers

Deploying the Kemp LoadMaster Load Balancer in Microsoft Azure

Troubleshooting Always On VPN Error Code 864

When configuring an Always On VPN connection, the administrator may encounter a scenario in which a VPN connection fails using either Internet Key Exchange version 2 (IKEv2) or Secure Socket Tunneling Protocol (SSTP). On the Windows 10 client the error message states the following.

“Can’t connect to [connection name]. The remote access connection completed, but authentication failed because a certificate that validates the server certificate was not found in the Trusted Root Certification Authorities certificate store.”

Troubleshooting Always On VPN Error Code 864

In addition, the Application event log records an error message with Event ID 20227 from the RasClient source. The error message states the following.

“The user [username] dialed a connection name [connection name] which has failed. The error code returned on failure is 864.”

Troubleshooting Always On VPN Error Code 864

NPS Server Certificate

Error code 864 is commonly caused by a missing or invalid server certificate on the Network Policy Server (NPS) performing authentication for VPN clients. The NPS server must have a certificate installed in its local computer certificate store from a trusted certification authority (CA) that includes the following.

Subject Name

The subject name must match the hostname defined in the EAP configuration for VPN clients. This may be the NPS server’s hostname but could also be an alias when NPS load balancing is configured.

Troubleshooting Always On VPN Error Code 864

Enhanced Key Usage

The NPS server certificate must include the Server Authentication Enhanced Key Usage (EKU).

Troubleshooting Always On VPN Error Code 864

NPS Policy Configuration

The NPS server certificate must also be selected in the network policy used for VPN client authentication. To confirm correct certificate configuration, open the properties for the Always On VPN network policy and follow the steps below.

1. Select the Constraints tab.
2. Highlight Authentication Methods.
3. Highlight Microsoft: Protected EAP (PEAP) in the EAP Types field.
4. Click Edit.
5. Select the NPS server certificate from the Certificate issued to drop-down list.

Troubleshooting Always On VPN Error Code 864

Ensure the NPS server certificate is also used for client certificate authentication by performing the following steps.

1. Highlight Smart Card or other certificate.
2. Click Edit.
3. Select the NPS server certificate from the Certificate issued to drop-down list.
4. Click Ok.

Troubleshooting Always On VPN Error Code 864

Additional Information

Windows 10 Always On VPN Network Policy Server (NPS) Load Balancing

Always On VPN Load Balancing for RRAS in Azure

Always On VPN Load Balancing for RRAS in AzurePreviously I wrote about Always On VPN options for Microsoft Azure deployments. In that post I indicated that running Windows Server with the Routing and Remote Access Service (RRAS) role for VPN was an option to be considered, even though it is not a formally supported workload. Despite the lack of support by Microsoft, deploying RRAS in Azure works well and is quite popular. In fact, I recently published some configuration guidance for RRAS in Azure.

Load Balancing Options for RRAS

Multiple RRAS servers can be deployed in Azure to provide failover/redundancy or to increase capacity. While Windows Network Load Balancing (NLB) can be used on-premises for RRAS load balancing, NLB is not supported and doesn’t work in Azure. With that, there are several options for load balancing RRAS in Azure. They include DNS round robin, Azure Traffic Manager, the native Azure load balancer, Azure Application Gateway, or a dedicated load balancing virtual appliance.

DNS Round Robin

The easiest way to provide load balancing for RRAS in Azure is to use round robin DNS. However, using this method has some serious limitations. Simple DNS round robin can lead to connection attempts to a server that is offline. In addition, this method doesn’t accurately balance the load and often results in uneven distribution of client connections.

Azure Traffic Manager

Using Azure Traffic Manager is another alternative for load balancing RRAS in Azure. In this scenario each VPN server will have its own public IP address and FQDN for which Azure Traffic Manager will intelligently distribute traffic. Details on configuring Azure Traffic Manager for Always On VPN can be found here.

Azure Load Balancer

The native Azure load balancer can be configured to provide load balancing for RRAS in Azure. However, it has some serious limitations. Consider the following.

  • Supports Secure Socket Tunneling Protocol (SSTP) only.
  • Basic health check functionality (port probe only).
  • Limited visibility.
  • Does not work with IKEv2.
  • Does not support TLS offload for SSTP.

More information about the Azure Load Balancer can be found here.

Azure Application Gateway

The Azure Application Gateway can be used for load balancing RRAS SSTP VPN connections where advanced capabilities such as enhanced health checks and TLS offload are required. More information about the Azure Application Gateway can be found here.

Load Balancing Appliance

Using a dedicated Application Delivery Controller (ADC), or load balancer is a very effective way to eliminate single points of failure for Always On VPN deployments hosted in Azure. ADCs provide many advanced features and capabilities to ensure full support for all RRAS VPN protocols. In addition, ADCs offer much better visibility and granular control over VPN connections. There are many solutions available as virtual appliances in the Azure marketplace that can be deployed to provide RRAS load balancing in Azure.

Summary

Deploying Windows Server RRAS in Azure for Always On VPN can be a cost-effective solution for many organizations. Although not a formally supported workload, I’ve deployed it numerous times and it works quite well. Consider using a dedicated ADC to increase scalability or provide failover and redundancy for RRAS in Azure whenever possible.

Additional Information

Windows 10 Always On VPN Options for Azure Deployments

Windows 10 Always On VPN and RRAS in Microsoft Azure

Windows 10 Always On VPN with Microsoft Azure Gateway

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