Denying Access to Always On VPN Users or Computers

Denying Access to Always On VPN Users or ComputersOnce Windows 10 Always On VPN has been deployed in production, it may be necessary at some point for administrators to deny access to individual users or computers. Commonly this occurs when an employee is terminated or leaves the company, or if a device is lost, stolen, or otherwise compromised. Typically, this means that user accounts and computer accounts in Active Directory are disabled, and any issued certificates are revoked. However, additional steps may be required to disconnect current VPN sessions or prevent future remote connections.

Certificate Revocation

When certificates are used for authentication, for example when a device tunnel is deployed, or a user tunnel is configured to use Extensible Authentication Protocol (EAP) with user certificate authentication, immediately revoking issued user and device certificates and publishing a new Certificate Revocation List (CRL) is recommended. However, this will not instantly prevent VPN access because revocation information is cached on the VPN and NPS servers, as well as any online responders. The process of flushing certificate revocation caches is challenging and time consuming as well.

Blocking Users

To immediately prevent users from accessing the VPN, a security group must be created in Active Directory that contains users that will be denied access. In addition, a Network Policy must be created on the Network Policy Server (NPS) that denies access to users belong to this security group.

NPS Configuration

Once the security group has been created, open the NPS management console (nps.msc) and perform the following steps.

  1. Expand Policies.
  2. Right-click Network Policies and choose New.
  3. Enter a descriptive name for the policy in the Policy name field.
  4. Select Remote Access Server (VPN-Dial up) from the Type of network access server drop-down list.
  5. Click Next.
  6. Click Add.
    1. Select User Groups.
    2. Click Add.
    3. Click Add Groups.
    4. Select the security group create for denied users.
    5. Click Ok twice.
  7. Click Next.
  8. Select Access denied.
  9. Click Next four times and click Finish.

Denying Access to Always On VPN Users or Computers

Denying Access to Always On VPN Users or Computers

Once complete, move the deny access policy so that it is before the policy that allows VPN access.

Denying Access to Always On VPN Users or Computers

Device Tunnel Considerations

Since device tunnel connections don’t use the NPS for authentication, blocking devices from establishing Always On VPN connections requires a different technique. Once again, revoking the computer certificate and publishing a new CRL is recommended, but isn’t immediately effective. To address this challenge, it is recommended that the computer certificate issued to the client be retrieved from the issuing CA and placed in the local computer’s Untrusted Certificates store on each VPN server, as shown here.

Note: The certificate must be imported on each VPN server in the organization.

Terminating Connections

Once the guidance above is put in to place, any user or device that is denied access will be unable to connect to the VPN. However, if a user or device is currently connected when these changes are implemented, additional steps must be taken to proactively terminate their existing session. When using Windows Server Routing and Remote Access Service (RRAS) as the VPN server, uUser sessions can be proactively terminated using RRAS management console or PowerShell.

GUI

To terminate an established Always On VPN connection, open the RRAS management console (rrasmgmt.msc), highlight Remote Access Clients, then right-click the client connection and choose Disconnect. Repeat the process for any additional connections established by the user or device.

Denying Access to Always On VPN Users or Computers

PowerShell

Alternatively, Always On VPN connections can also be terminated programmatically using PowerShell. To identify currently connected users on a VPN server, open an elevated PowerShell command window and run the following command.

Get-RemoteAccessConnectionStatistics | Format-Table -AutoSize

Next, to disconnect a user tunnel, identify the User Principal Name (UPN) of the user to disconnect and include it in the following PowerShell command.

Disconnect-VpnUser -UserName “user@corp.example.net”

To disconnect a device tunnel, identify the Fully-Qualified Domain Name (FQDN) of the device to disconnect and include it in the following PowerShell command.

Disconnect-VpnUser -UserName “client1.corp.example.net”

Additional Information

Windows 10 Always On VPN Hands-On Training

Always On VPN IKEv2 Features and Limitations

Always On VPN IKEv2 Features and LimitationsThe Internet Key Exchange version 2 (IKEv2) VPN protocol is a popular choice for Windows 10 Always On VPN deployments. IKEv2 is a standards-based IPsec VPN protocol with customizable security parameters that allows administrators to provide the highest level of protection for remote clients. In addition, it provides important interoperability with a variety of VPN devices, including Microsoft Windows Server Routing and Remote Access Service (RRAS) and non-Microsoft platforms such as Cisco, Checkpoint, Palo Alto, and others.

IKEv2 Limitations

IKEv2 is clearly the protocol of choice in terms of security. It supports modern cryptography and is highly resistant to interception. It’s not without some operational challenges, however. Consider the following.

Firewalls

IKEv2 uses UDP ports 500 and 4500 for communication. Unfortunately, these ports are not always open. Often, they are blocked by network administrators to prevent users from bypassing security controls or attackers from exfiltrating data.

Fragmentation

IKEv2 packets can become quite large at times, especially when using client certificate authentication with the Protected Extensible Authentication Protocol (PEAP). This can result in fragmentation occurring at the network layer. Unfortunately, many firewalls and network devices are configured to block IP fragments by default. This can result in failed connection attempts from some locations but not others.

Load Balancing

Load balancing IKEv2 connections is not entirely straightforward. Without special configuration, load balancers can cause intermittent connectivity issues for Always On VPN connections. Guidance for configuring IKEv2 load balancing on the Kemp LoadMaster and the F5 BIG-IP can be found here:

IKEv2 Fragmentation

IKEv2 fragmentation can be enabled to avoid IP fragmentation and restore reliable connectivity. IKEv2 fragmentation is supported in Windows 10 and Windows Server beginning with v1803. Guidance for enabling IKEv2 fragmentation on Windows Server RRAS can be found here. Support for IKEv2 fragmentation on non-Microsoft firewall/VPN devices is vendor-specific. Consult with your device manufacturer for more information.

IKEv2 Security and RRAS

Be advised that the default security settings for IKEv2 on Windows Server RRAS are very poor. The minimum recommended security settings and guidelines for implementing them can be found here.

IKEv2 or TLS?

IKEv2 is recommend for deployments where the highest level of security and protection is required for remote connections. In these scenarios, the sacrifice of ubiquitous availability in favor of ultimate security might be desired.

SSTP or another TLS-based VPN protocol is recommended if reliable operation and connectivity are desired. SSTP and TLS VPNs can be configured to provide very good security by following the security and implementation guidelines found here.

IKEv2 with TLS Fallback

In theory, preferring IKEv2 and falling back to the Secure Socket Tunneling Protocol (SSTP) or another TLS-based VPN protocol when IKEv2 is unavailable would seem like a logical choice. This would ensure the highest level of protection, while still providing reliable connectivity. Unfortunately, the Windows VPN client doesn’t work this way in practice. Details here.

Additional Information

Windows 10 Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Windows 10 Always On VPN IKEv2 Load Balancing with Kemp LoadMaster

Windows 10 Always On VPN IKEv2 Fragmentation

Windows 10 Always On VPN IKEv2 and SSTP Fallback

Windows 10 Always On VPN IKEv2 Security Configuration

Windows 10 Always On VPN Certificate Requirements for IKEv2

Windows 10 Always On VPN Protocol Recommendations for Windows Server RRAS

Always On VPN LockDown Mode

Always On VPN LockDown ModeWhen an Always On VPN connection is provisioned to a Windows 10 client, there’s nothing to prevent a user from disconnecting or even deleting the connection. Some administrators have expressed concern about this, fearful that users may disable the VPN to improve performance or circumvent access controls when force tunneling is enabled. Also, administrators may wish to prevent users from accidentally or purposefully making changes to the configuration, or even deleting the connection entirely.

LockDown Mode

To address these concerns, Microsoft included a feature called LockDown mode for Always On VPN. Once enabled, the following conditions apply.

  • The LockDown VPN connection is always on.
  • The LockDown VPN connection cannot be disabled.
  • The user can’t make changes to or delete the LockDown connection.
  • No other VPN connections can exist on the client.
  • Force tunneling is enabled by default (split tunneling in LockDown mode is not supported).

Challenges with LockDown Mode

Always On VPN LockDown mode brings with it some unique challenges, however. Consider the following.

Limited Protocol Support

LockDown mode only supports IKEv2 and the native (built-in) VPN client. Third-party plug-in provider clients are not supported. IKEv2 is an excellent VPN protocol in terms of security, but operationally speaking it has some serious drawbacks.

Force Tunneling Only

LockDown mode uses force tunneling exclusively. All network traffic must go over the VPN connection. However, if the VPN connection is not available, the client will be unable to access any network resources at all, local or remote.

Captive Portal Issues

LockDown mode prevents clients from connecting to network resources from a network with a captive portal.

On-premises Connectivity

In LockDown mode all network traffic must flow over the VPN tunnel even if the client is on the internal network. This also means that if the VPN server is not reachable internally (unable to resolve public hostname, protocols/ports blocked by internal firewall, unable to route to VPN server, etc.) the client will not be able to access any internal or external network resources at all.

Deleting a LockDown VPN Connection

Deleting a LockDown VPN connection is also challenging. Administrators will find that trying to delete it using the UI or PowerShell often fails. To delete a LockDown Always On VPN connection, use psexec.exe to open an elevated PowerShell command window running in the system context using the following command.

.\psexec.exe -i -s C:\windows\system32\WindowsPowerShell\v1.0\powershell.exe

In the new elevated PowerShell window run the following commands to delete the LockDown VPN connection.

$Namespace = “root\cimv2\mdm\dmmap”
$ClassName = “MDM_VPNv2_01”

$obj = Get-CimInstance -Namespace $Namespace -ClassName $ClassName
Remove-CimInstance -CimInstance $obj

Optionally, download and run Remove-LockDownVPN.ps1 here.

Summary

While Always On VPN LockDown mode might seem like a good idea initially, its implementation is heavy-handed and practically speaking ends up causing more problems than it solves. For administrators that plan to enable this feature, carefully consider the drawbacks and limitations outlined above and their impact on supportability and the user experience.

Additional Information

Windows Always On VPN Device Tunnel Config using Microsoft Intune

Windows 10 Always On VPN Security Configuration 

Windows 10 Always On VPN Hands-On Training

Always On VPN Device Tunnel Configuration using Intune

Always On VPN Device Tunnel Configuration using IntuneA while back I described in detail how to configure a Windows 10 Always On VPN device tunnel connection using PowerShell. While using PowerShell is fine for local testing, it obviously doesn’t scale well. In theory you could deploy the PowerShell script and XML file using System Center Configuration Manager (SCCM), but using Microsoft Intune is the recommended and preferred deployment method. However, as of this writing Intune does not support device tunnel configuration natively. The administrator must create a ProfileXML manually and use Intune to deploy it.

Device Tunnel Prerequisites

I outlined the Always On VPN device tunnel prerequisites in my previous post here. To summarize, the client must be running Windows 10 Enterprise edition and be domain-joined. It must also have a certificate issued by the internal PKI with the Client Authentication EKU in the local computer certificate store.

ProfileXML

To begin, create a ProfileXML for the device tunnel that includes the required configuration settings and parameters for your deployment. You can find a sample Windows 10 Always On VPN device tunnel ProfileXML here.

Note: Be sure to define a custom IPsec policy in ProfileXML for the device tunnel. The default security settings for the IKEv2 protocol (required for the device tunnel) are quite poor. Details here.

Intune Deployment

Open the Intune management console and follow the steps below to deploy an Always On VPN device tunnel using Microsoft Intune.

Create Profile

1. Navigate to the Intune portal.
2. Click Device configuration.
3. Click Profiles.
4. Click Create profile.

Define Profile Settings

1. Enter a name for the VPN connection in the Name field.
2. Enter a description for the VPN connection in the Description field (optional).
3. Select Windows 10 and later from the Platform drop-down list.
4. Select Custom from the Profile type drop-down list.

Always On VPN Device Tunnel Configuration using Intune

Define Custom OMA-URI Settings

1. On the Custom OMA-URI Settings blade click Add.
2. Enter a name for the device tunnel in the Name field.
3. Enter a description for the VPN connection in the Description field (optional).
4. Enter the URI for the device tunnel in the OMA-URI field using the following syntax. If the profile name includes spaces they must be escaped, as shown here.

./Device/Vendor/MSFT/VPNv2/Example%20Profile%Name/ProfileXML

5. Select String (XML file) from the Data Type drop-down list.
6. Click the folder next to the Select a file field and chose the ProfileXML file created previously.
7. Click Ok twice and then click Create.

Always On VPN Device Tunnel Configuration using Intune

Assign Profile

Follow the steps below to assign the Always On VPN device tunnel profile to the appropriate device group.

1. Click Assignments.
2. Click Select groups to include.
3. Select the group that includes the Windows 10 client devices.
4. Click Select.
5. Click Save.

Always On VPN Device Tunnel Configuration using Intune

Demonstration Video

A video demonstration of the steps outlined above can be viewed here.

Additional Information

Windows 10 Always On VPN Device Tunnel Configuration using PowerShell

Windows 10 Always On VPN IKEv2 Security Configuration

Deleting a Windows 10 Always On VPN Device Tunnel

Windows 10 Always On VPN Device Tunnel Missing in the UI

Video: Deploying Windows 10 Always On VPN User Tunnel with Microsoft Intune

Always On VPN Device Tunnel Does Not Connect Automatically

When configuring a Windows 10 Always On VPN device tunnel, the administrator may encounter a scenario in which the device tunnel does not connect automatically. This can occur even when ProfileXML is configured with the AlwaysOn element set to “true”.

Always On VPN Device Tunnel Does Not Connect Automatically

Manual Connection

An administrator can establish a device tunnel connection manually using rasdial.exe however, indicating no issues with connectivity or authentication that would prevent a successful automatic connection.

Always On VPN Device Tunnel Does Not Connect Automatically

Root Cause

This scenario will occur when the device tunnel configuration is applied to a Windows 10 Professional edition client.

Always On VPN Device Tunnel Does Not Connect Automatically

Device Tunnel Support

The Windows 10 Always On VPN device tunnel is supported only on Windows 10 1709 or later Enterprise edition clients that are domain-joined. To ensure the device tunnel connects automatically, upgrade to Windows 10 Enterprise 1709 or later and join it to a domain.

Always On VPN Device Tunnel Does Not Connect Automatically

Source: https://docs.microsoft.com/en-us/windows-server/remote/remote-access/vpn/vpn-device-tunnel-config#device-tunnel-requirements-and-features

Additional Information

Windows 10 Always On VPN Device Tunnel Configuration using PowerShell

Windows 10 Always On VPN Device Tunnel Missing in the Windows UI

Deleting a Windows 10 Always On VPN Device Tunnel

Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Always On VPN IKEv2 Load Balancing with F5 BIG-IPThe Internet Key Exchange version 2 (IKEv2) is the protocol of choice for Always On VPN deployments where the highest level of security is required. Implementing Always On VPN at scale often requires multiple VPN servers to provide sufficient capacity and to provide redundancy. Commonly an Application Delivery Controller (ADC) or load balancer is configured in front of the VPN servers to provide scalability and high availability for Always On VPN.

Load Balancing IKEv2

In a recent post I described some of the unique challenges load balancing IKEv2 poses, and I demonstrated how to configure the Kemp LoadMaster load balancer to properly load balance IKEv2 VPN connections. In this post I’ll outline how to configure IKEv2 VPN load balancing on the F5 BIG-IP load balancer.

Note: This article assumes the administrator is familiar with basic F5 BIG-IP load balancer configuration, such as creating nodes, pools, virtual servers, etc.

Initial Configuration

Follow the steps below to create a virtual server on the F5 BIG-IP to load balance IKEv2 VPN connections.

Pool Configuration

To begin, create two pools on the load balancer. The first pool will be configured to use UDP port 500, and the second pool will be configured to use UDP port 4500. Each pool is configured with the VPN servers defined as the individual nodes.

Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Virtual Server Configuration

Next create two virtual servers, the first configured to use UDP port 500 and the second to use UDP port 4500.

Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Persistence Profile

To ensure that both IKEv2 UDP 500 and 4500 packets are delivered to the same node, follow the steps below to create and assign a Persistence Profile.

1. Expand Local Traffic > Profiles and click Persistence.
2. Click Create.
3. Enter a descriptive name for the profile in the Name field.
4. Select Source Address Affinity from the Persistence Type drop-down list.
5. Click the Custom check box.
6. Select the option to Match Across Services.
7. Click Finished.

Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Assign the new persistence profile to both UDP 500 and 4500 virtual servers. Navigate to the Resources tab on each virtual server and select the new persistence profile from the Default Persistence Profile drop-down list. Be sure to do this for both virtual servers.

Always On VPN IKEv2 Load Balancing with F5 BIG-IP

Additional Resources

Windows 10 Always On VPN IKEv2 Load Balancing with Kemp LoadMaster Load Balancer 

Windows 10 Always On VPN IKEv2 Security Configuration

Windows 10 Always On VPN and IKEv2 Fragmentation

Windows 10 Always On VPN Certificate Requirements for IKEv2

Video: Windows 10 Always On VPN Load Balancing with the Kemp LoadMaster Load Balancer

Troubleshooting Always On VPN Error Code 809

When testing an Always On VPN connection, the administrator may encounter a scenario where the VPN client fails to connect to the VPN server. On the Windows 10 client the error message states the following.

“Can’t connect to [connection name]. The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g. firewalls, NAT, routers, etc.) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.”

Always On VPN and IKEv2 Fragmentation

In addition, the Application event log records an error message with Event ID 20227 from the RasClient source. The error message states the following.

“The User [username] dialed a connection named [connection name] with has failed. The error code returned on failure is 809.”

Troubleshooting Always On VPN Error Code 809

Connection Timeout

The error code 809 indicates a VPN timeout, meaning the VPN server failed to respond. Often this is related directly to network connectivity, but sometimes other factors can come in to play.

Troubleshooting VPN Error Code 809

When troubleshooting VPN error code 809 the following items should be carefully checked.

  • Name Resolution – Ensure the VPN server’s public hostname resolves to the correct IP address.
  • Firewall Configuration – Confirm the edge firewall is configured properly. Inbound TCP port 443 is required for the Secure Socket Tunneling Protocol (SSTP) and inbound UDP ports 500 and 4500 are required for the Internet Key Exchange version 2 (IKEv2) protocol. Make sure that any NAT rules are forwarding traffic to the correct server.
  • Load Balancer Configuration – If VPN servers are located behind a load balancer, make certain that virtual IP address and ports are configured correctly and that health checks are passing. For IKEv2 specifically, it is crucial that UDP ports 500 and 4500 be delivered to the same backend server. This commonly requires custom configuration. For example, on the KEMP LoadMaster the administrator will configure “port following”. On the F5 BIG-IP a  custom “persistence profile” must be configured. On the Citrix NetScaler a “persistency group” must be defined.

IKEv2 Fragmentation

VPN error code 809 can also be caused by IKE fragmentation when using the IKEv2 VPN protocol. During IKEv2 connection establishment, payload sizes may exceed the IP Maximum Transmission Unit (MTU) for the network path between the client and server. This causes the IP packets to be fragmented. However, it is not uncommon for intermediary devices (routers, NAT devices, or firewalls) to block IP fragments. When this occurs, a VPN connection cannot be established. However, looking at a network trace of the connection attempt, the administrator will see that the connection begins but subsequently fails.

Troubleshooting Always On VPN Error Code 809

Enable IKEv2 Fragmentation Support

The IKEv2 protocol includes support for fragmenting packets at the IKE layer. This eliminates the need for fragmenting packets at the IP layer. IKEv2 fragmentation must be configured on both the client and server.

Client

IKEv2 fragmentation was introduced in Windows 10 1803 and is enabled by default. No client-side configuration is required.

Server

IKEv2 is commonly supported on many firewall and VPN devices. Consult the vendor’s documentation for configuration guidance. For Windows Server Routing and Remote Access (RRAS) servers, IKEv2 fragmentation was introduced in Windows Server 1803 and is also supported in Windows Server 2019. It is enabled via a registry key. The following PowerShell command can be used to enable IKEv2 fragmentation on supported servers.

New-ItemProperty -Path “HKLM:\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters\Ikev2\” -Name EnableServerFragmentation -PropertyType DWORD -Value 1 -Force

Validation

Once IKEv2 fragmentation is configured on the VPN server, a network capture will reveal the IKE_SA_INIT packet now includes the IKEV2_FRAGMENTATION_SUPPORTED notification message.

Always On VPN and IKEv2 Fragmentation

Additional Information

Windows 10 Always On VPN and IKEv2 Fragmentation

Windows 10 Always On VPN IKEv2 Security Configuration

Windows 10 Always On VPN Hands-On Training Classes

Always On VPN and IKEv2 Fragmentation

The IKEv2 protocol is a popular choice when designing an Always On VPN solution. When configured correctly it provides the best security compared to other protocols. The protocol is not without some unique challenges, however. IKEv2 is often blocked by firewalls, which can prevent connectivity. Another lesser know issue with IKEv2 is that of fragmentation. This can result in failed connectivity that can be difficult to troubleshoot.

IP Fragmentation

IKEv2 uses UDP for transport, and typically most packets are relatively small. The exception to this is when authentication takes place, especially when using client certificate authentication. The problem is further complicated by long certificate chains and by RSA keys, especially those that are greater than 2048 bit. If the payload exceeds 1500 bytes, the IP packet will have to be broken in to smaller fragments to be sent over the network. If an intermediary device in the path is configured to use a smaller Maximum Transmission Unit (MTU), that device may fragment the IP packets.

IP Fragmentation and Firewalls

Many routers and firewalls are configured to drop IP fragments by default. When this happens, IKEv2 communication may begin initially, but subsequently fail. This typically results in an error code 809 with a message stating the following.

“Can’t connect to [connection name]. The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g. firewalls, NAT, routers, etc.) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.”

Always On VPN and IKEv2 Fragmentation

Troubleshooting

When troubleshooting potential IKEv2 fragmentation-related connection failures, a network trace should be taken of the connection attempt on the client. Observe the packet sizes during the conversation, especially IKE_AUTH packets. Packet sizes exceeding the path MTU will have to be fragmented, as shown here.

Always On VPN and IKEv2 Fragmentation

Measuring Path MTU

Measuring the path MTU between the client and server can be helpful when troubleshooting fragmentation related issues. The mtupath.exe utility is an excellent and easy to use tool for this task. The tool can be downloaded here.

Always On VPN and IKEv2 Fragmentation

IKEv2 Fragmentation

To address the challenges with IP fragmentation and potential connectivity issues associated with network devices dropping fragmented packets, the IKEv2 protocol itself can be configured to perform fragmentation at the IKE layer. This eliminates the need for IP layer fragmentation, resulting in better reliability for IKEv2 VPN connections.

Both the server and the client must support IKEv2 fragmentation for this to occur. Many firewall and VPN vendors include support for IKEv2 fragmentation. Consult the vendor’s documentation for configuration guidance. For Windows Server Routing and Remote Access (RRAS) servers, the feature was first introduced in Windows Server 1803 and is supported in Windows Server 2019. Windows 10 clients support IKEv2 fragmentation beginning with Windows 10 1803.

Enabling IKEv2 Fragmentation

Windows 10 clients support IKEv2 fragmentation by default. However, it must be enabled on the server via the registry. The following PowerShell command will enable IKEv2 fragmentation support on Windows Server 1803 and later.

New-ItemProperty -Path “HKLM:\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters\Ikev2\” -Name EnableServerFragmentation -PropertyType DWORD -Value 1 -Force

Validation Testing

Once IKEv2 fragmentation is configured on the VPN server, a network capture will reveal the IKE_SA_INIT packet now includes the IKEV2_FRAGMENTATION_SUPPORTED notification message.

Always On VPN and IKEv2 Fragmentation

Additional Information

Windows 10 Always On VPN IKEv2 Security Configuration

RFC 7383 – IKEv2 Message Fragmentation

IEA Software MTU Path Scan Utility

Windows 10 Always On VPN Hands-On Training Classes

Always On VPN IKEv2 and SSTP Fallback

Always On VPN IKEv2 and SSTP FallbackA while back I wrote about the various VPN protocols supported for Windows 10 Always On VPN. The two most common are Internet Key Exchange version 2 (IKEv2) and Secure Socket Tunneling Protocol (SSTP). The article covers in detail each protocol’s advantages and disadvantages. To summarize, IKEv2 provides the best security (when configured correctly!) and SSTP is firewall-friendly ensuring ubiquitous access. Ideally an Always On VPN connection will attempt to use the more secure IKEv2 first, then fallback to SSTP only when IKEv2 is unavailable. Unfortunately, Always On VPN connections do not work this way today.

IKEv2 and SSTP

IKEv2 and SSTP are not mutually exclusive. When using Windows Routing and Remote Access Service (RRAS) as the VPN server, both protocols can be configured and enabled for VPN clients. To allow VPN clients to automatically select a protocol, the NativeProtocolType element in ProfileXML can be set to Automatic.

Always On VPN IKEv2 and SSTP Fallback

IKEv2 with SSTP Fallback?

In theory, with the NativeProtocolType set to Automatic, the Windows 10 client would first attempt to establish an IKEv2 connection, then fall back to SSTP if IKEv2 is not available. In practice, this is not the case.

SSTP Preferred over IKEv2

In operation, setting the NativeProtocolType to Automatic results in the Windows 10 client attempting to establish a VPN connection using SSTP first! If the SSTP connection fails, only then will IKEv2 be used. The only scenario in which I can imagine SSTP failing and IKEv2 being successful would be if SSTP is not supported by the VPN server. Sadly, this scenario may result in failed connections due to a bug in the way ProfileXML settings are processed. Details here.

VPN Strategy

The initial VPN protocol selection behavior is dictated by the VpnStrategy setting of the Always On VPN connection in the rasphone.pbk file. This file can be found under C:\Users\[username]\AppData\Roaming\Microsoft\Network\Connections\Pbk. The documentation on the Microsoft website is terribly outdated and does not include the following important VpnStrategy settings pertinent to Windows 10 Always On VPN connections.

  • 5 = Only SSTP is attempted
  • 6 = SSTP is attempted first
  • 7 = Only IKEv2 is attempted
  • 8 = IKEv2 is attempted first
  • 14 = IKEv2 is attempted followed by SSTP

Always On VPN Default Behavior

For Always On VPN, when the NativeProtocolType is set to Automatic in ProfileXML, VpnStrategy is set to 6 by default, which means the connection will attempt to use SSTP first. If it fails, IKEv2 will be attempted.

Always On VPN IKEv2 and SSTP Fallback

If the NativeProtocolType in ProfileXML is set to IKEv2, VpnStrategy is set to 7 and only IKEv2 is used. A connection using SSTP is never attempted.

Workaround

Setting the VpnStrategy to 8 or 14 will force the client to attempt an IKEv2 connection first. However, this setting is dynamically updated by Windows and is subject to change. For example, if an IKEv2 connection fails and SSTP is successful, Windows will then set the VpnStrategy to 6 and all subsequent VPN connection attempts will use SSTP first. Because of this it will be necessary to update the VpnStrategy setting each time prior to establishing a VPN connection. This will require some clever scripting and perhaps automation using a scheduled task based on an event trigger. I will leave that custom configuration as an exercise for the reader. If you’ve developed something to address this challenge, please feel free to share in the comments below. 🙂

Additional Information

Always On VPN Protocol Recommendations for Windows Server RRAS

Always On VPN IKEv2 Security Configuration

Always On VPN Certificate Requirements for IKEv2

Always On VPN IKEv2 Load Balancing with KEMP LoadMaster Load Balancer

Always On VPN IKEv2 Connection Failure Error Code 800

Always On VPN administrators may encounter a scenario in which Windows 10 clients are unable to establish an IKEv2 VPN connection to a Windows Server Routing and Remote Access Service (RRAS) server or a third-party VPN device under the following conditions.

  1. The VPN connection is configured using ProfileXML.
  2. ProfileXML includes the <CryptographySuite> element.
  3. The VPN server is configured to use a custom IPsec policy.
  4. The VPN server supports only IKEv2.
  5. The <NativeProtocolType> in ProfileXML is set to Automatic.

When these specific conditions are met, the client will be unable to connect to the VPN server using IKEv2. The error message states:

The remote connection was not made because the attempted VPN tunnels failed. The VPN server might be unreachable. If this connection is attempting to use an L2TP/IPsec tunnel, the security parameters required for IPsec negotiation might not be configured properly.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

In addition, the event log will include an error message from the RasClient source with event ID 20227 that includes the following error message.

The user [username] dialed a connection named [connection name] which has failed. The error code returned on failure is 800.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

A manually configured VPN connection using IKEv2 will connect successfully under these same conditions, however.

IKEv2 Error Code 800

Error code 800 translates to ERROR_AUTOMATIC_VPN_FAILED, which is somewhat ambiguous. The error description is:

Unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection.

Digging Deeper

A network trace of the IKEv2 VPN connection reveals the true source of the problem, which is a failure of the client and server to successfully negotiate an IKEv2 security association (SA). During the SA initiation process, the parameters offered by the client are unacceptable to the server, resulting in a NO_PROPOSAL_CHOSEN notification being returned by the server.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

Custom Cryptography Settings Ignored

It appears that the Always On VPN connection ignores the custom cryptography settings defined in the CryptographySuite element in ProfileXML. However, this only occurs when the NativeProtocolType is set to Automatic. Presumably, this is a bug. 🙂

Workaround

As a workaround, set the NativeProtocolType to IKEv2. When NativeProtocolType is set to IKEv2, the VPN connection recognizes the IKEv2 parameters defined in the CryptographySuite element and the VPN connection will be established successfully.

Additional Information

Always On VPN IKEv2 Security Configuration

Always On VPN Certificate Requirements for IKEv2

Always On VPN IKEv2 Load Balancing with the KEMP LoadMaster Load Balancer

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