Always On VPN RasMan Device Tunnel Failure

Always On VPN RasMan Device Tunnel FailureAn Always On VPN device tunnel is an optional configuration for Windows 10 Enterprise edition clients designed to provide machine-level remote network connectivity. This capability provides feature parity with DirectAccess for domain-joined clients to support scenarios such as logging on without cached credentials and unattended remote support, among others.

Device Tunnel Failure

When configuring a Windows 10 client to use an Always On VPN device tunnel, you may find that the device tunnel works without issue after initial deployment but fails to connect after the computer restarts. In addition, the Windows event log will include an Event ID: 1000 application error with the following error message:

Faulting application name: svchost.exe_RasMan

Always On VPN RasMan Device Tunnel Failure

Known Issue

This can occur when a Windows 10 machine is configured with a device tunnel only (no user tunnel). This is a known issue with Windows 10 v1709 and it is currently being addressed by Microsoft. The fix should be included in Windows 10 v1803 (RS4).

Additional Information

Windows 10 Always On VPN Device Tunnel Step-by-Step Configuration using Powershell

Deleting an Always On VPN Device Tunnel

NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

NetMotion Mobility for DirectAccess Administrators – Split vs. Force TunnelingDirectAccess employs a split tunneling network model by default. In this configuration, only network traffic destined for the internal network (as defined by the administrator) is tunneled over the DirectAccess connection. All other network traffic is routed directly over the Internet.

Force Tunneling Use Cases

For a variety of reasons, administrators may want to configure DirectAccess to use force tunneling, requiring all client traffic be routed over the DirectAccess connection, including public Internet traffic. Commonly this is done to ensure that all traffic is logged and, importantly, screened and filtered to enforce acceptable use policy and to prevent malware infection and potential loss of data.

DirectAccess and Force Tunneling

Enabling force tunneling for DirectAccess is not trivial, as it requires an on-premises proxy server to ensure proper functionality when accessing resources on the public Internet. You can find detailed guidance for configuring DirectAccess to use force tunneling here.

NetMotion Mobility and Force Tunneling

With NetMotion Mobility, force tunneling is enabled by default. So, if split tunneling is desired, it must be explicitly configured. Follow the steps below to create a split tunneling policy.

Create a Rule Set

  1. Open the NetMotion Mobility management console and click Policy > Policy Management.
  2. Click New.
  3. Enter a descriptive name for the new rule set.
  4. Click Ok.

NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

Create a Rule

  1. Click New.
  2. Enter a descriptive name for the new rule.
  3. Click Ok.

NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

Define an Action

  1. Click on the Actions tab.
  2. In the Addresses section check the box next to Allow network traffic for address(es)/port(s).NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling
  3. In the Base section select Pass through all network traffic.NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

Define the Internal Network

  1. In the Policy rule definition section click the address(es)/port(s) link.NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling
  2. Click Add.
  3. In the Remote Address column select Network Address.
  4. Enter the network prefix and prefix length that corresponds to the internal network.
  5. Click Ok.
  6. Repeat the steps above to add any additional internal subnets, as required.
  7. Click Ok.
  8. Click Save.
  9. Click Save.NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

Assign the Policy

  1. Click on the Subscribers tab.
  2. Choose a group to assign the policy to. This can be users, groups, devices, etc.NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling
  3. Click Subscribe.
  4. Select the Split Tunneling policy.
  5. Click Ok.NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

Validation Testing

With split tunneling enabled the NetMotion Mobility client will be able to securely access internal network resources over the Mobility connection, but all other traffic will be routed over the public Internet. To confirm this, first very that internal resources are reachable. Next, open your favor Internet search engine and enter “IP”. The IP address you see should be the IP address of the client, not the on-premises gateway.

Summary

I’ve never been a big fan of force tunneling with DirectAccess. Not only is it difficult to implement (and requires additional infrastructure!) the user experience is generally poor. There are usability issues especially with captive portals for Wi-Fi, and performance often suffers. In addition, enabling force tunneling precludes the use of strong user authentication with one-time passwords.

With NetMotion Mobility, force tunneling is on by default, so no configuration changes are required. The user experience is improved as NetMotion Mobility intelligently recognizes captive portals. Performance is much better too. In addition, NetMotion Mobility is more flexible, allowing for the use of OTP authentication with force tunneling. Also, with NetMotion Mobility force tunneling is not a global setting. You can selectively apply force tunneling to users and/or groups as necessary.

Additional Information

NetMotion Mobility as an Alternative for Microsoft DirectAccess

NetMotion Mobility for DirectAccess Administrators – Trusted Network Detection

Enabling Secure Remote Administration for the NetMotion Mobility Console

NetMotion Mobility Device Tunnel Configuration

 

Unable to Generate DirectAccess Diagnostic Log in Windows 10 v1709

There are numerous reports that generating the DirectAccess troubleshooting log fails on Windows 10 v1709. DirectAccess administrators have been reporting that the process seems to fail during the creation of the log file, leaving it truncated and incomplete. To resolve this issue, open an elevated PowerShell window and enter the following command.

New-ItemProperty -Path “HKLM:\SYSTEM\CurrentControlSet\Services\NcaSvc\” -Name SvcHostSplitDisable -PropertyType DWORD -Value 1 -Force

The computer must be restarted for this change to take effect. If initial testing of this workaround is successful, the registry setting can be pushed out to all DirectAccess clients using Active Directory Group Policy Preferences.

Deleting an Always On VPN Device Tunnel

Deleting an Always On VPN Device TunnelWindows 10 Always On VPN supports both a user tunnel for corporate network access, and a device tunnel typically used to provide pre-logon network connectivity and to support manage out scenarios. The process of testing Always On VPN is often an iterative one involving trial and error testing to fine tune the configuration parameters to achieve the best experience. As a part of this process it will often be necessary to delete a connection at some point. For the user tunnel the process is simple and straightforward. Simply disconnect the session and delete the connection in the UI.

Deleting an Always On VPN Device Tunnel

Deleting a device tunnel connection presents a unique challenge though. Specifically, there is no VPN connection in the UI to disconnect and remove. To delete an Always On VPN device tunnel, open an elevated PowerShell window and enter the following command.

Get-VpnConnection -AllUserConnection | Remove-VpnConnection -Force

If the device tunnel is connected when you try to remove it, you will receive the following error message.

The VPN connection [connection_name] cannot be removed from the global user connections. Cannot
delete a connection while it is connected.

Deleting an Always On VPN Device Tunnel

The device tunnel must first be disconnected to resolve this issue. Enter the following command to disconnect the device tunnel.

rasdial.exe [connection_name] /disconnect

Remove the device tunnel connection using PowerShell once complete.

Deleting an Always On VPN Device Tunnel
Additional Resources

Windows 10 Always On VPN Device Tunnel Step-by-Step Configuration using PowerShell

What’s The Difference Between DirectAccess and Always On VPN?

Windows 10 Always On VPN Recommendations for Windows Server 2016 Routing and Remote Access Service (RRAS)

Windows 10 Always On VPN Hands-On Training

Troubleshooting Always On VPN Errors 691 and 812

Troubleshooting Always On VPN Errors 691 and 812When configuring Windows 10 Always On VPN using the Routing and Remote Access Service (RRAS) on Windows Server 2012 R2 and Extensible Authentication Protocol (EAP) authentication using client certificates, clients attempting to establish a VPN connection using Internet Key Exchange version 2 (IKEv2) may receive the following error.

“The connection was prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method configured in your connection profile.”

Troubleshooting Always On VPN Errors 691 and 812

The event log on the client also records RasClient event ID 20227 stating “the error code returned on failure is 812”.

Troubleshooting Always On VPN Errors 691 and 812

Always On VPN clients using the Secure Socket Tunneling Protocol (SSTP) may receive the following error.

“The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.”

Troubleshooting Always On VPN Errors 691 and 812

The event log on the client also records RasClient event ID 20227 stating “the error code returned on failure is 691”.

Troubleshooting Always On VPN Errors 691 and 812

Resolution

These errors can occur when Transport Layer Security (TLS) 1.0 has been disabled on the RRAS server. To restore functionality, enable TLS 1.0 protocol support on the RRAS server. If disabling TLS 1.0 is required for compliance reasons, consider deploying RRAS on Windows Server 2016. TLS 1.0 can be safely disabled on Windows Server 2016 without breaking EAP client certificate authentication for Windows 10 Always On VPN clients.

Additional Information

Windows 10 Always On VPN Hands-On Training

What’s the Difference Between DirectAccess and Windows 10 Always On VPN?

5 Important Things DirectAccess Administrators Should Know About Windows 10 Always On VPN

3 Important Advantages of Windows 10 Always On VPN over DirectAccess 

Windows 10 Always On VPN and the Future of DirectAccess

DirectAccess and Always On VPN with Trusted Platform Module (TPM) Certificates

DirectAccess and Always On VPN with Trusted Platform Module (TPM) CertificatesTo enhance security when provisioning certificates for DirectAccess (computer) or Windows 10 Always On VPN (user) it is recommended that private keys be stored on a Trusted Platform Module (TPM) on the client device. A TPM is a dedicated security processor included in nearly all modern computers. It provides essential hardware protection to ensure the highest levels of integrity for digital certificates and is used to generate, store, and restrict the use of cryptographic keys. It also includes advanced security and protection features such as key isolation, non-exportability, and anti-hammering to prevent brute-force attacks.

To ensure that private keys are created and stored on a TPM, the certificate template must be configured to use the Microsoft Platform Crypto Provider. Follow the steps below to configure a certificate template required to use a TPM.

  1. Open the Certificate Templates management console (certtmpl.msc) and duplicate an existing certificate template. For example, if creating a certificate for DirectAccess, duplicate the Workstation Authentication certificate template. For Always On VPN, duplicate the User certificate template.
  2. On the Compatibility tab, ensure the Certification Authority and Certificate recipient compatibility settings are set to a minimum of Windows Server 2008 and Windows Vista/Server 2008, respectively.DirectAccess and Always On VPN with Trusted Platform Module (TPM) Certificates
  3. Select the Cryptography tab.
  4. Choose Key Storage Provider from the Provider Category drop down list.
  5. Choose the option Requests must use one of the following providers and select Microsoft Platform Crypto Provider.DirectAccess and Always On VPN with Trusted Platform Module (TPM) Certificates

Note: If Microsoft Platform Crypto Provider does not appear in the list above, got to the Request Handling tab and uncheck the option Allow private key to be exported.

Complete the remaining certificate configuration tasks (template display name, subject name, security settings, etc.) and publish the certificate template. Client machines configured to use this template will now have a certificate with private key fully protected by the TPM.

Additional Resources

Trusted Platform Module (TPM) Fundamentals

DirectAccess and Always On VPN Certificate Auto Enrollment

Deploying NetMotion Mobility in Azure

NetMotion MobilityOne of the many advantages NetMotion Mobility offers is that it requires no proprietary hardware to deliver its advanced capabilities and performance. It is a software solution that can be installed on any physical or virtual Windows server. This provides great deployment flexibility by allowing administrators to deploy this remote access solution on their existing virtual infrastructure, which is much less costly than investing in dedicated hardware or virtual appliances.

Cloud Deployment

As customers begin moving their traditional on-premises infrastructure to the cloud, it’s good to know that NetMotion Mobility is fully supported in popular public cloud platforms such as Microsoft Azure. Installing and configuring Mobility on a server in Azure requires a few important changes to a standard Azure VM deployment however. Below is detailed guidance for installing and configuring NetMotion Mobility on a Windows Server 2016 virtual machine hosted in the Microsoft Azure public cloud.

Azure Networking Configuration

Before installing the NetMotion Mobility software, follow the steps below to configure the Azure VM with a static public IP address and enable IP forwarding on the internal network interface.

  1. In the Azure management portal, select the NetMotion Mobility virtual machine and click Networking.
  2. Click on the public-facing network interface.
  3. In the Settings section click IP configurations.
  4. In the IP configurations section click on the IP configuration for the network interface.
  5. In the Public IP address setting section click Enabled for the Public IP address.
  6. Click Configure required settings for the IP address.
  7. Click Create New.
  8. Enter a descriptive name and select Static as the assignment method.
    Deploying NetMotion Mobility in Azure
  9. Click OK
  10. Click Save.Deploying NetMotion Mobility in AzureNote: The process of saving the network interface configuration takes a few minutes. Be patient!
  11. Note the public IP address, as this will be used later during the Mobility configuration.
  12. Close the IP address configuration blade.
  13. In the IP forwarding settings section click Enabled for IP forwarding.Deploying NetMotion Mobility in Azure
  14. Click Save.

NetMotion Mobility Installation

Proceed with the installation of NetMotion Mobility. When prompted for the external address, enter the public IP address created previously.

Deploying NetMotion Mobility in Azure

Next choose the option to Use pool of virtual IP addresses. Click Add and enter the starting and ending IP addresses, subnet prefix length, and default gateway and click OK.

Deploying NetMotion Mobility in Azure

Complete the remaining NetMotion Mobility configuration as required.

Azure Routing Table

A user defined routing table must be configured to ensure that NetMotion Mobility client traffic is routed correctly in Azure. Follow the steps below to complete the configuration.

  1. In the Azure management portal click New.
  2. In the Search the Marketplace field enter route table.
  3. In the results section click Route table.
  4. Click Create.
  5. Enter a descriptive name and select a subscription, resource group, and location.
  6. Click Create.

Deploying NetMotion Mobility in Azure

Once the deployment has completed successfully, click Go to resource in the notifications list.

Deploying NetMotion Mobility in Azure

Follow the steps below to add a route to the route table.

  1. In the Settings sections click Routes.
  2. Click Add.
  3. Enter a descriptive name.
  4. In the Address prefix field enter the subnet used by mobility clients defined earlier.
  5. Select Virtual appliance as the Next hop type.
  6. Enter the IP address of the NetMotion Mobility server’s internal network interface.
  7. Click OK.Deploying NetMotion Mobility in Azure
  8. Click Subnets.
  9. Click Associate.
  10. Click Choose a virtual network and select the network where the NetMotion Mobility gateway resides.
  11. Click Choose a subnet and select the subnet where the NetMotion Mobility gateway’s internal network interface resides.
  12. Click OK.

Note: If clients connecting to the NetMotion Mobility server need to access resources on-premises via a site-to-site gateway, be sure to associate the route table with the Azure gateway subnet.

Azure Network Security Group

A network security group must be configured to allow inbound UDP port 5008 to allow external clients to reach the NetMotion Mobility gateway server. Follow the steps below to create and assign a network security group.

  1. In the Azure management portal click New.
  2. In the Search the Marketplace field enter network security group.
  3. In the results section click Network security group.
  4. Click Create.
  5. Enter a descriptive name and select a subscription, resource group, and location.
  6. Click Create.

Deploying NetMotion Mobility in Azure

Once the deployment has completed successfully, click Go to resource in the notifications list.

Deploying NetMotion Mobility in Azure

Follow the steps below to configure the network security group.

  1. In the Settings section click Inbound security rules.
  2. Click Add.
  3. Enter 5008 in the Destination port ranges field.
  4. Select UDP for the protocol.
  5. Select Allow for the action.
  6. Enter a descriptive name.
  7. Click OK.
    Deploying NetMotion Mobility in Azure
  8. Click Network Interfaces.
  9. Click Associate.
  10. Select the external network interface of the NetMotion Mobility gateway server.

Summary

After completing the steps above, install the client software and configure it to use the static public IP address created previously. Alternatively, configure a DNS record to point to the public IP address and specify the Fully Qualified Domain Name (FQDN) instead of the IP address itself.

Additional Resources

Enabling Secure Remote Administration for the NetMotion Mobility Console

NetMotion Mobility Device Tunnel Configuration

NetMotion Mobility as an Alternative to Microsoft DirectAccess

NetMotion Mobility and Microsoft DirectAccess Comparison Whitepaper

NetMotion and Microsoft DirectAccess On-Demand Webinar

What is the Difference Between DirectAccess and Always On VPN?

Always On VPN Device Tunnel Configuration Guidance Now AvailableDirectAccess has been around for many years, and with Microsoft now moving in the direction of Always On VPN, I’m often asked “What’s the difference between DirectAccess and Always On VPN?” Fundamentally they both provide seamless and transparent, always on remote access. However, Always On VPN has a number of advantages over DirectAccess in terms of security, authentication and management, performance, and supportability.

Security

DirectAccess provides full network connectivity when a client is connected remotely. It lacks any native features to control access on a granular basis. It is possible to restrict access to internal resources by placing a firewall between the DirectAccess server and the LAN, but the policy would apply to all connected clients.

Windows 10 Always On VPN includes support for granular traffic filtering. Where DirectAccess provides access to all internal resources when connected, Always On VPN allows administrators to restrict client access to internal resources in a variety of ways. In addition, traffic filter policies can be applied on a per-user or group basis. For example, users in accounting can be granted access only to their department servers. The same could be done for HR, finance, IT, and others.

Authentication and Management

DirectAccess includes support for strong user authentication with smart cards and one-time password (OTP) solutions. However, there is no provision to grant access based on device configuration or health, as that feature was removed in Windows Server 2016 and Windows 10. In addition, DirectAccess requires that clients and servers be joined to a domain, as all configuration settings are managed using Active Directory group policy.

Windows 10 Always On VPN includes support for modern authentication and management, which results in better overall security. Always On VPN clients can be joined to an Azure Active Directory and conditional access can also be enabled. Modern authentication support using Azure MFA and Windows Hello for Business is also supported. Always On VPN is managed using Mobile Device Management (MDM) solutions such as Microsoft Intune.

Performance

DirectAccess uses IPsec with IPv6, which must be encapsulated in TLS to be routed over the public IPv4 Internet. IPv6 traffic is then translated to IPv4 on the DirectAccess server. DirectAccess performance is often acceptable when clients have reliable, high quality Internet connections. However, if connection quality is fair to poor, the high protocol overhead of DirectAccess with its multiple layers of encapsulation and translation often yields poor performance.

The protocol of choice for Windows 10 Always On VPN deployments is IKEv2. It offers the best security and performance when compared to TLS-based protocols. In addition, Always On VPN does not rely exclusively on IPv6 as DirectAccess does. This reduces the many layers of encapsulation and eliminates the need for complex IPv6 transition and translation technologies, further improving performance over DirectAccess.

Supportability

DirectAccess is a Microsoft-proprietary solution that must be deployed using Windows Server and Active Directory. It also requires a Network Location Server (NLS) for clients to determine if they are inside or outside the network. NLS availability is crucial and ensuring that it is always reachable by internal clients can pose challenges, especially in very large organizations.

Windows 10 Always On VPN supporting infrastructure is much less complex than DirectAccess. There’s no requirement for a NLS, which means fewer servers to provision, manage, and monitor. In addition, Always On VPN is completely infrastructure independent and can be deployed using third-party VPN servers such as Cisco, Checkpoint, SonicWALL, Palo Alto, and more.

Summary

Windows 10 Always On VPN is the way of the future. It provides better overall security than DirectAccess, it performs better, and it is easier to manage and support.

Here’s a quick summary of some important aspects of VPN, DirectAccess, and Windows 10 Always On VPN.

Traditional VPN DirectAccess Always On VPN
Seamless and Transparent No Yes Yes
Automatic Connection Options None Always on Always on, app triggered
Protocol Support IPv4 and IPv6 IPv6 Only IPv4 and IPv6
Traffic Filtering No No Yes
Azure AD Integration No No Yes
Modern Management Yes No (group policy only) Yes (MDM)
Clients must be domain-joined? No Yes No
Requires Microsoft Infrastructure No Yes No
Supports Windows 7 Yes Yes Windows 10 only

Always On VPN Hands-On Training

If you are interested in learning more about Windows 10 Always On VPN, consider registering for one of my hands-on training classes. More details here.

Additional Resources

Always On VPN and the Future of Microsoft DirectAccess

5 Important Things DirectAccess Administrators Should Know about Windows 10 Always On VPN

3 Important Advantages of Windows 10 Always On VPN over DirectAccess

Always On VPN Protocol Recommendations for Windows Server Routing and Remote Access Service (RRAS)

Always On VPN Protocol Recommendations for Windows Server Routing and Remote Access Service (RRAS)Windows 10 Always On VPN is infrastructure independent and can be implemented using third-party VPN devices. It is not necessary to deploy any Windows servers at all to support an Always On VPN solution. However, in a recent blog post I outlined some compelling reasons to consider using Windows Server 2016’s Routing and Remote Access Service (RRAS) feature to terminate VPN connections. RRAS supports both modern and legacy VPN protocols, each with their own advantages and disadvantages. The choice of which protocols to support will be determined by many factors, but it is important to understand the capabilities of each to make an informed decision.

RRAS VPN Protocols

Windows RRAS supports the following VPN protocols.

  • Internet Key Exchange version 2 (IKEv2) – RFC7296
  • Secure Sockets Tunneling Protocol (SSTP) – Microsoft
  • Layer Two Tunneling Protocol over IPsec (L2TP/IPsec) – RFC2661
  • Point-to-Point Tunneling Protocol (PPTP) – RFC2637

There are pros and cons associated with each of these VPN protocols. Here’s a breakdown of each.

IKEv2

This IPsec-based VPN protocol is the preferred choice for most deployments. IKEv2 provides the best security and performance, with native features that enhance mobility. This latest version of IKE (v2) features streamlined messaging during connection establishment and enhanced session management that reduce protocol overhead and improve performance.

Advantages: Best security and performance.
Disadvantages: Firewalls may block required UDP ports.

SSTP

SSTP is an excellent alternative to IKEv2. It uses industry standard Transport Layer Security (TLS), making it widely accessible from most locations. It provides good security out of the box, but can be improved upon with additional configuration. SSTP lends itself well to load balancing, making it much easier to scale out than IKEv2. Optionally, TLS can be offloaded to an Application Delivery Controller (ADC) to reduce resource utilization on the RRAS server and further improve performance.

Advantages: Easy to configure with firewall friendly access.
Disadvantages: Not as secure IKEv2.

L2TP

While technically supported for Always On VPN, L2TP is a legacy VPN protocol that offers no real advantages over IKEv2. Its use is unnecessary and should be avoided.

Advantages: None.
Disadvantages: Firewalls may block required UDP ports.

PPTP

PPTP is considered an obsolete VPN protocol with many known security vulnerabilities. Its use should be avoided at all costs.

Advantages: None.
Disadvantages: Insecure.

Summary

Implementation best practices dictate that IKEv2 and SSTP be enabled to support Windows 10 Always On VPN connections when using Windows Server 2016 RRAS. The use of L2TP/IPsec and PPTP should be avoided. The combination of IKEv2 and SSTP will provide the best security and availability for remote workers. Clients that can establish IKEv2 VPN connections can take advantages of the security and performance benefits it provides. SSTP can be enabled as a fallback for clients that are unable to establish an IKEv2 connection due to restricted firewall access.

Always On VPN Hands-On Training

Interested in learning more about Windows 10 Always On VPN? Hands-on training classes are now forming. More details here.

Additional Resources

Frequently Asked Questions about Microsoft’s PPTP Implementation

Always On VPN and Windows Server Routing and Remote Access Services (RRAS)

Windows 10 Always On VPN and the Future of DirectAccess 

5 Things DirectAccess Administrators Should Know about Always On VPN 

3 Important Advantages of Windows 10 Always On VPN over DirectAccess 

Windows 10 Always On VPN Hands-On Training Classes

DirectAccess Manage Out with ISATAP and NLB Clustering

DirectAccess Manage Out with ISATAP and NLB ClusteringDirectAccess connections are bidirectional, allowing administrators to remotely connect to clients and manage them when they are out of the office. DirectAccess clients use IPv6 exclusively, so any communication initiated from the internal network to remote DirectAccess clients must also use IPv6. If IPv6 is not deployed natively on the internal network, the Intrasite Automatic Tunnel Addressing Protocol (ISATAP) IPv6 transition technology can be used to enable manage out.

ISATAP Supportability

According to Microsoft’s support guidelines for DirectAccess, using ISATAP for manage out is only supported for single server deployments. ISATAP is not supported when deployed in a multisite or load-balanced environment.

Not supported” is not the same as “doesn’t work” though. For example, ISATAP can easily be deployed in single site DirectAccess deployments where load balancing is provided using Network Load Balancing (NLB).

ISATAP Configuration

To do this, you must first create DNS A resource records for the internal IPv4 address for each DirectAccess server as well as the internal virtual IP address (VIP) assigned to the cluster.

DirectAccess Manage Out with ISATAP and NLB Clustering

Note: Do NOT use the name ISATAP. This name is included in the DNS query block list on most DNS servers and will not resolve unless it is removed. Removing it is not recommended either, as it will result in ALL IPv6-enabled hosts on the network configuring an ISATAP tunnel adapter.

Once the DNS records have been added, you can configure a single computer for manage out by opening an elevated PowerShell command window and running the following command:

Set-NetIsatapConfiguration -State Enabled -Router [ISATAP FQDN] -PassThru

DirectAccess Manage Out with ISATAP and NLB Clustering

Once complete, an ISATAP tunnel adapter network interface with a unicast IPv6 address will appear in the output of ipconfig.exe, as shown here.

DirectAccess Manage Out with ISATAP and NLB Clustering

Running the Get-NetRoute -AddressFamily IPv6 PowerShell command will show routes to the client IPv6 prefixes assigned to each DirectAccess server.

DirectAccess Manage Out with ISATAP and NLB Clustering

Finally, verify network connectivity from the manage out host to the remote DirectAccess client.

Note: There is a known issue with some versions of Windows 10 and Windows Server 2016 that may prevent manage out using ISATAP from working correctly. There’s a simple workaround, however. More details can be found here.

Group Policy Deployment

If you have more than a few systems on which to enable ISATAP manage out, using Active Directory Group Policy Objects (GPOs) to distribute these settings is a much better idea. You can find guidance for creating GPOs for ISATAP manage out here.

DirectAccess Client Firewall Configuration

Simply enabling ISATAP on a server or workstation isn’t all that’s required to perform remote management on DirectAccess clients. The Windows firewall running on the DirectAccess client computer must also be configured to securely allow remote administration traffic from the internal network. Guidance for configuring the Windows firewall on DirectAccess clients for ISATAP manage out can be found here.

ISATAP Manage Out for Multisite and ELB

The configuration guidance in this post will not work if DirectAccess multisite is enabled or external load balancers (ELB) are used. However, ISATAP can still be used. For more information about enabling ISATAP manage out with external load balancers and/or multisite deployments, fill out the form below and I’ll provide you with more details.

Summary

Once ISATAP is enabled for manage out, administrators on the internal network can remotely manage DirectAccess clients wherever they happen to be. Native Windows remote administration tools such as Remote Desktop, Windows Remote Assistance, and the Computer Management MMC can be used to manage remote DirectAccess clients. In addition, enterprise administration tools such as PowerShell remoting and System Center Configuration Manger (SCCM) Remote Control can also be used. Further, third-party remote administration tools such as VNC, TeamViewer, LogMeIn, GoToMyPC, Bomgar, and many others will also work with DirectAccess ISATAP manage out.

Additional Information

ISATAP Recommendations for DirectAccess Deployments

DirectAccess Manage Out with ISATAP Fails on Windows 10 and Windows Server 2016 

DirectAccess Client Firewall Rule Configuration for ISATAP Manage Out

DirectAccess Manage Out and System Center Configuration Manager (SCCM)

Contact Me

Interested in learning more about ISATAP manage out for multisite and external load balancer deployments? Fill out the form below and I’ll get in touch with you.

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