Always On VPN and Intune Proactive Remediation

Always On VPN and Autopilot Hybrid Azure AD Join

When configuring and deploying Windows Always On VPN using Microsoft Endpoint Manager (MEM)/Intune, administrators may find that some settings are not exposed in the MEM UI. In some cases, deploying the configuration profile using custom XML is the workaround. However, many crucial Always On VPN settings are not exposed using either method. Here, administrators must resort to editing settings in the VPN configuration file on the client after provisioning the VPN profile.

Phonebook

A file called rasphone.pbk stores all Windows VPN settings on the endpoint. It includes name/value pairs that correspond to many settings administrators change manually in the GUI. Other settings can be changed using PowerShell. Depending on the connection type, the file can be found in one of two locations.

  • User Tunnel: $env:AppData\Microsoft\Network\Connections\Pbk\rasphone.pbk
  • Device Tunnel: $env:ProgramData\Microsoft\Network\Connections\Pbk\rasphone.pbk

Documentation for Windows VPN client phonebook entry settings can be found here.

Limitations

Unfortunately, editing the rasphone.pbk file isn’t always convenient. Making the changes is technically easy. Administrators can write a simple PowerShell script to update the text file as required. However, automating this at scale is challenging. Thankfully, Intune Proactive Remediations can help.

Proactive Remediations

With Intune Proactive Remediations, administrators can create and deploy script packages to monitor and optionally update specific configuration settings. The package includes two scripts, a detection script, and a remediation script. The detection script looks at the current value of a particular setting and reports on its compliance. The remediation script is triggered to update the setting if the value is incorrect.

Requirements

Intune Proactive Remediations has some specific licensing requirements. Administrators must also enroll devices into Endpoint analytics and provision a Windows Health Monitoring configuration profile. There are also limitations on the size and type of scripts that administrators can use. More information on prerequisites can be found here.

Script Packages

Administrators can create detection and remediation PowerShell scripts to update settings in rasphone.pbk, or optionally, they can download sample scripts from my GitHub repository here. This repository contains user and device tunnel detection and remediation scripts for many popular settings in rasphone.pbk. Examples include updating the VPN Strategy, changing VPN interface metrics, disabling class-based default routes, and many more.

Note: The scripts in my GitHub repository are examples only. While they can be used in production environments, they are basic and may not work as expected in all scenarios. For example, the scripts as written today assume only a single VPN profile provisioned. Unexpected results may occur if more than one VPN profile exists. Please use them at your own risk.

Deployment

In this example, we’ll deploy a Proactive Remediation to disable IKE mobility for user tunnel VPN connections. To configure an Intune Proactive Remediation, open the Microsoft Endpoint Manager portal (https://endpoint.microsoft.com/) and navigate to Reports > Endpoint analytics > Proactive remediations. After creating or downloading the detection and remediation scripts, perform the following steps to create and deploy a Proactive Remediation script package.

  1. Click Create script package.
  2. Enter a name for the package in the Name field.
  3. Enter a description for the package in the Description field (optional).
  4. Click Next.
  5. Click the blue folder icon next to the Detection script file field and upload the detection script.
  6. Click the blue folder icon next to the Remediation script file field and upload the associated remediation script.
  7. For user tunnel connections, click Yes next to Run this script using the logged-on credentials. For device tunnel connections, click No.
  8. Click Next.
  9. Define scope tags as required.
  10. Click Next.
  11. Assign a group and choose a schedule. The detection script can be run once, daily, hourly, or on an hourly interval.
  12. Click Next, then click Create.

Click Refresh to update the UI to display the newly created script package.

Caveats

Be advised that timing issues could lead to delays in functionality. For example, if there’s a change to an Always On VPN profile after a Proactive Remediation detection script runs, the changes will not be detected until the detection script runs again. Also, changes made while the VPN is active will not take effect until after restarting the connection.

Special Thanks

Special thanks to Tom Klaver at Inspark for turning me on to this feature. It has been an absolute lifesaver for sure!

Additional Information

Microsoft Intune Proactive Remediation Tutorial

Windows VPN Phonebook Entry Settings

Intune Proactive Remediation Script Samples on GitHub

Microsoft Windows Always On VPN Class-Based Default Route and Intune

Microsoft Windows Always On VPN Short Name Access Failure

Always On VPN Device Tunnel Configuration using Intune

Always On VPN Device Tunnel Configuration using IntuneA while back I described in detail how to configure a Windows 10 Always On VPN device tunnel connection using PowerShell. While using PowerShell is fine for local testing, it obviously doesn’t scale well. In theory you could deploy the PowerShell script and XML file using System Center Configuration Manager (SCCM), but using Microsoft Intune is the recommended and preferred deployment method. However, as of this writing Intune does not support device tunnel configuration natively. The administrator must create a ProfileXML manually and use Intune to deploy it.

Device Tunnel Prerequisites

I outlined the Always On VPN device tunnel prerequisites in my previous post here. To summarize, the client must be running Windows 10 Enterprise edition and be domain-joined. It must also have a certificate issued by the internal PKI with the Client Authentication EKU in the local computer certificate store.

ProfileXML

To begin, create a ProfileXML for the device tunnel that includes the required configuration settings and parameters for your deployment. You can find a sample Windows 10 Always On VPN device tunnel ProfileXML here.

Note: Be sure to define a custom IPsec policy in ProfileXML for the device tunnel. The default security settings for the IKEv2 protocol (required for the device tunnel) are quite poor. Details here.

Intune Deployment

Open the Intune management console and follow the steps below to deploy an Always On VPN device tunnel using Microsoft Intune.

Create Profile

1. Navigate to the Intune portal.
2. Click Device configuration.
3. Click Profiles.
4. Click Create profile.

Define Profile Settings

1. Enter a name for the VPN connection in the Name field.
2. Enter a description for the VPN connection in the Description field (optional).
3. Select Windows 10 and later from the Platform drop-down list.
4. Select Custom from the Profile type drop-down list.

Always On VPN Device Tunnel Configuration using Intune

Define Custom OMA-URI Settings

1. On the Custom OMA-URI Settings blade click Add.
2. Enter a name for the device tunnel in the Name field.
3. Enter a description for the VPN connection in the Description field (optional).
4. Enter the URI for the device tunnel in the OMA-URI field using the following syntax. If the profile name includes spaces they must be escaped, as shown here.

./Device/Vendor/MSFT/VPNv2/Example%20Profile%Name/ProfileXML

5. Select String (XML file) from the Data Type drop-down list.
6. Click the folder next to the Select a file field and chose the ProfileXML file created previously.
7. Click Ok twice and then click Create.

Always On VPN Device Tunnel Configuration using Intune

Assign Profile

Follow the steps below to assign the Always On VPN device tunnel profile to the appropriate device group.

1. Click Assignments.
2. Click Select groups to include.
3. Select the group that includes the Windows 10 client devices.
4. Click Select.
5. Click Save.

Always On VPN Device Tunnel Configuration using Intune

Demonstration Video

A video demonstration of the steps outlined above can be viewed here.

Additional Information

Windows 10 Always On VPN Device Tunnel Configuration using PowerShell

Windows 10 Always On VPN IKEv2 Security Configuration

Deleting a Windows 10 Always On VPN Device Tunnel

Windows 10 Always On VPN Device Tunnel Missing in the UI

Video: Deploying Windows 10 Always On VPN User Tunnel with Microsoft Intune

Deleting an Always On VPN Device Tunnel

Deleting an Always On VPN Device TunnelWindows 10 Always On VPN supports both a user tunnel for corporate network access, and a device tunnel typically used to provide pre-logon network connectivity and to support manage out scenarios. The process of testing Always On VPN is often an iterative one involving trial and error testing to fine tune the configuration parameters to achieve the best experience. As a part of this process it will often be necessary to delete a connection at some point. For the user tunnel the process is simple and straightforward. Simply disconnect the session and delete the connection in the UI.

Deleting an Always On VPN Device Tunnel

Deleting a device tunnel connection presents a unique challenge though. Specifically, there is no VPN connection in the UI to disconnect and remove. To delete an Always On VPN device tunnel, open an elevated PowerShell window and enter the following command.

Get-VpnConnection -AllUserConnection | Remove-VpnConnection -Force

If the device tunnel is connected when you try to remove it, you will receive the following error message.

The VPN connection [connection_name] cannot be removed from the global user connections. Cannot
delete a connection while it is connected.

Deleting an Always On VPN Device Tunnel

The device tunnel must first be disconnected to resolve this issue. Enter the following command to disconnect the device tunnel.

rasdial.exe [connection_name] /disconnect

Remove the device tunnel connection using PowerShell once complete.

Deleting an Always On VPN Device Tunnel
Additional Resources

Windows 10 Always On VPN Device Tunnel Step-by-Step Configuration using PowerShell

What’s The Difference Between DirectAccess and Always On VPN?

Windows 10 Always On VPN Recommendations for Windows Server 2016 Routing and Remote Access Service (RRAS)

Windows 10 Always On VPN Hands-On Training

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