Forefront UAG 2010 Service Pack 3 Hotfix Rollup 1 Now Available

Hotfix rollup 1 for Forefront Unified Access Gateway (UAG) 2010 Service Pack 3 is now available for download. Hotfix rollup 1 for Forefront UAG SP3 addresses the following issues:

KB2810229 – You cannot redirect local computer resources in remote desktop session after you disable the client endpoint components in Forefront UAG 2010 SP3

KB2831570 The URL you requested cannot be accessed error message may be returned when a client sends an HTTP POST request to a portal in Forefront UAG 2010 SP3

KB2831573 – Traffic is not forwarded or you receive an error message about ADVAPI32.dll when you use a Windows XP client to start an application from a Forefront UAG 2010 SP3 portal

KB2831865 – The endpoint policy expression Any Personal Firewall (Windows) is incorrect for Windows 7 and Windows 8 in Forefront UAG 2010 SP3

KB2831868 – Endpoint policies for existing trunks are not updated after you install service pack 3 for Forefront UAG 2010

KB2832679 – You receive a 500 Internal Server error when you run the File Access application from the Forefront UAG 2010 SP3 portal trunk

KB2832681 – You receive a script error that prevents file access configuration in the Management Console in Forefront UAG 2010 SP3

KB2832685 – The Forefront UAG 2010 portal may intermittently become unresponsive to clients after Service Pack 2 is installed

You can download hotfix rollup 1 for Forefront UAG 2010 SP3 here. After installation the Forefront UAG 2010 build number will be 4.0.3206.10100.

Forefront UAG 2010 DirectAccess Clients and Repeated OTP Prompts

In a very specific DirectAccess deployment scenario it is possible that users may be prompted repeatedly for One-Time Password (OTP) credentials. Specifically this may occur when you have Windows 7 clients accessing a Forefront UAG 2010 DirectAccess server with two-factor authentication enabled with OTP, along with forced tunneling required and the client configured to use a corporate web proxy server. The root cause of the issue has to do with Network Connectivity Status Indicator (NCSI) probes and security permissions on the private key of the certificate used for OTP authentication. To resolve the issue will require creating a custom certificate template for use with two-factor authentication and setting key permissions for the NETWORK SERVICE on the certificate template. You can also workaround this issue by disabling forced tunneling or disabling the 6to4 and Teredo adapters, which will stop the NCSI probes from occurring. For more detailed information read Microsoft KB article 2797301.

DirectAccess and NAT

One of the more common barriers to adoption for DirectAccess in Windows Server 2008 R2 and Forefront Unified Access Gateway (UAG) 2010 is the strict requirement for two consecutive public IPv4 addresses to be assigned to the external network interface of the DirectAccess server. Many small and mid-sized businesses have only a single public IPv4 address, or have a very small range of public IPv4 addresses that are already in use. For large organizations, corporate security policies often dictate that Windows-based systems cannot be internet facing, and many object to having a domain-joined Windows system exposed directly to the Internet. Further complicating matters is the fact that deploying a Window Server 2008 R2 or Forefront UAG 2010 DirectAccess server behind a border router or edge firewall performing Network Address Translation (NAT) is explicitly not supported.

Beginning with Windows Server 2012, deploying the DirectAccess server behind a border router or edge firewall performing NAT is now fully supported. No longer is there a requirement to have public IPv4 addresses assigned to the DirectAccess server’s external network interface. In fact, DirectAccess in Windows Server 2012 can be deployed with a single network adapter, allowing the DirectAccess server to be completely isolated in a perimeter or DMZ network.

Windows Server 2012 DirectAccess Network Topology

Be advised that deploying a Windows Server 2012 DirectAccess server behind a NAT device will result in all DirectAccess client communication being delivered to the server exclusively using the IP-HTTPS IPv6 transition protocol. If you are using Windows 8 clients, there’s nothing to worry about in terms of performance and scalability because Windows 8 clients leverage NULL encryption for IP-HTTPS traffic. However, Windows 7 clients cannot utilize NULL encryption and will instead encrypt all DirectAccess client communication using SSL/TLS. DirectAccess communication is already encrypted using IPsec, so this presents a problem. Double encryption places high demands on the DirectAccess server’s CPU and memory and will significantly impact performance on the client and the server. It will also impede the scalability of the solution by dramatically reducing the number of DirectAccess clients supported on a single DirectAccess server.

So, if you’re planning to deploy a Windows Server 2012 DirectAccess server behind a NAT, and you are also planning to support a lot of Windows 7 clients, please proceed cautiously. Monitor the DirectAccess server performance closely during your pilot and, if at all possible, offload SSL/TLS off box using F5 BIG-IP Local Traffic Manager (LTM) or equivalent device.