Always On VPN Error -2146762495

DirectAccess Troubleshooting and the Windows 10 Network Connectivity Assistant

Always On VPN Administrators may encounter a scenario where Always On VPN connections suddenly stop working for all clients using the Secure Socket Tunneling Protocol (SSTP) VPN protocol. IKEv2 VPN connections continue to work, however.

Event Log

Reviewing the event log on a client machine reveals an error event ID 20227 from the RasClient source. The error message states the following.

“The user [username] dialed a connection named [connection name] which has failed. The error code returned on failure is -2146762495.”

Error -2146762495?

Always On VPN administrators will be familiar with error codes such as 809, 691 and 812, 853, 858, and even 13801, 13806, and 13868. However, this error code seems to be formatted much differently. As it turns out, this message is in decimal format. Thankfully it’s pretty easy to convert it to something more meaningful, like hexadecimal. To do this, open the Windows calculator (calc.exe) and switch to programmer mode. Highlight DEC and enter -2146762495. The hexadecimal value will be displayed in the HEX field, as shown here.

Error 0x800B0101

After converting the error message from decimal to hex, use the Microsoft Error Lookup tool (err.exe) to translate the hex value of this error. As shown here, 0x800B0101 translates to CERT_E_EXPIRED.

Expired TLS Certificate

Once again, an expired certificate is to blame! In this case, the TLS certificate installed on the VPN server has expired and is no longer valid.

Resolution

The problem is simple enough to resolve, of course. Obtain a new TLS certificate from your certification authority (CA) of choice and update your VPN server configuration. You can find detailed guidance for updating the RRAS VPN server’s TLS certificate here. You will also find a video demonstration of the RRAS SSL/TLS certificate renewal process here.

Additional Information

Installing or Renewing an SSL/TLS Certificate on Windows Server RRAS for Always On VPN and SSTP

VIDEO: Installing or Renewing an SSL/TLS certificate on Windows Server RRAS for Always On VPN and SSTP

Microsoft Windows Always On VPN SSTP Security Configuration

Microsoft Windows Always On VPN SSL/TLS Certificate Requirements for SSTP

Microsoft Windows Always On VPN SSTP with Let’s Encrypt Certificates

Always On VPN Mini Course

Windows 10 Always On VPN Hands-On Training Classes for 2018

On Wednesday, February 9, from 9:00 AM to 10:30 AM CST, I will be delivering a 90-minute mini-course on Always On VPN infrastructure requirements and deployment options as part of the ViaMonstra Online Academy training series. The Always On VPN mini-course is a free training session and is open to everyone. Be sure to register even if you can’t join in person. A session recording will be available to all registrants after the broadcast.

Course Outline

The live online training course will include but is not limited to the following topics.

  • Always On VPN infrastructure requirements
  • On-premises and cloud-based deployment options
  • Implementation and security best practices
  • Avoiding common mistakes when deploying Always On VPN
  • Provisioning and managing Always On VPN profiles using Microsoft Endpoint Manager/Intune
  • Understanding current limitations and workarounds

Register Today

There will also be plenty of time for questions and answers. Register now, and don’t miss out on this opportunity to learn about Always On VPN!

Additional Information

Mini-Course – Always On VPN: Infrastructure Requirements and Deployment Options in Depth

Always On VPN IKEv2 Security Vulnerabilities – January 2022

The January 2022 security updates for Microsoft Windows include several important updates that will affect Always On VPN deployments. Specifically, CVE-2022-21849 addresses a Remote Code Execution (RCE) vulnerability that should be addressed immediately. The January 2022 security update also includes updates for several IKE Denial-of-Service (DoS) vulnerabilities, in addition to privilege escalation vulnerabilities in the Remote Access Connection Manager.

Update – January 17, 2022: Microsoft has released out-of-band updates to address the issues with IPsec (IKEv2 and L2TP) when using non-Microsoft VPN devices. Updates can be found here.

Update – January 13, 2022: There have been numerous reports of this update breaking VPN functionality when using non-Microsoft VPN devices. If you are using Windows Server and RRAS you can safely update. If you are using a third-party device, you may encounter problems. In addition, there have been reports of issues with domain controllers and Hyper-V servers after installing this update. Please proceed carefully and be sure to have a backup before updating!

Vulnerable Systems

These vulnerabilities are present on both Windows Server and Client operating systems. Essentially, any Windows server or client using IPsec is vulnerable and potentially exploitable.

Vulnerabilities

The following is a list of security updates related to Always On VPN deployments.

Windows IKE Extension Remote Code Execution (RCE) Vulnerability

Windows IKE Extension Denial of Service Vulnerabilities

Windows Remote Access Connection Manager Elevation of Privilege Vulnerability

Additional Information

A list of all fixes in the January 2022 security update, along with links to the updates themselves, can be found here.