Error 0x80040001 When Using OTP on Windows 7 SP1 DirectAccess Clients

Microsoft recently released a hotfix to resolve an issue where Windows 7 SP1 DirectAccess clients fail to connect to a DirectAccess server with the IP-HTTPS IPv6 transition protocol and using One-Time Password (OTP) authentication via the DirectAccess Connectivity Assistant (DCA) 2.0. In this scenario you may receive an HTTP 403 error from the DirectAccess server in response to the certificate signing requests and a 0x80040001 error after entering the OTP.

You can learn more about the hotfix for DCA 2.0 on Windows 7 SP1 and download the associated hotfix here.

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  1. James

     /  October 17, 2016

    Any fix for windows 10? Oddly enough we have this issue but not for all regions. It is only when we select one region from the drop down. The kb resolved windows 7 issues but we have yet to find a fix for a Windows 10 and ruled out the proxy. Any ideas?

    • I’m not aware of this issue affecting Windows 10 clients. You may need to open a support case with Microsoft to find more information about this error.


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