Always On VPN Servers and Failover

When configuring Microsoft Always On VPN, one of the first and most crucial settings is defining the public hostname of the VPN server to which clients connect. If you’re deploying Always On VPN client configuration settings using Intune—either with the native VPN policy template or a custom XML profile—you’ll see that multiple server entries are supported. Intune even allows administrators to define a “default server.” At first glance, this might suggest that the client will try the default server first and automatically fail over to the others if it’s unavailable. Unfortunately, that’s not how it works.

Intune VPN Template

When using the native Intune VPN device configuration template, administrators will find multiple entry fields for the servers in the Base VPN section.

In the example below, the Global VPN entry is marked as ‘default’.

Custom XML

When defining VPN settings using XML configuration, administrators can also list multiple servers.

Interestingly, the VPNv2 CSP used by custom XML profiles doesn’t support the concept of a “default server” at all.

How It Really Works

Defining multiple servers in the Always On VPN profile does not enable automatic failover. The client connects only to the first server in the list. The so-called “default server” setting in Intune is ignored, and the GUI even allows you to mark all servers as default, which is meaningless.

However, the configuration isn’t entirely useless. If you define multiple servers, they’ll appear on the client side as manual options. If the first server becomes unavailable, the user can open the Settings app, navigate to the advanced settings of the Always On VPN profile, and select an alternate server to connect manually.

Summary

Although Intune and XML configurations allow multiple VPN servers, Always On VPN does not provide automatic failover. Clients only attempt to connect to the first server in the list, and the “default server” setting in Intune has no effect. Multiple entries are still useful, but only for manual server selection by end-users when the primary server is down. For true automated high availability and redundancy, consider an external solution such as Azure Traffic Manager.

Additional Information

Always On VPN Multisite with Azure Traffic Manager

Always On VPN DPC 5.2.0 Now Available

I’m pleased to announce that Always On VPN Dynamic Profile Configurator (DPC) version 5.2.0 is now available. My good friend Leo D’Arcy has been hard at work for the last few months squashing some bugs and adding a few new features to DPC. If you are running a previous release of Always On VPN DPC, either open source or commercial, it’s time to upgrade.

Important!! DPC 5.2.0 has a bug that prevents the service from stopping. This has been addressed in DPC 5.2.1. Guidance for upgrading from DPC 5.2.0 to 5.2.1 can be found here.

Reminder: We’re on Discord. Join the conversation today!

What’s New in DPC 5.2.0

Always On VPN DPC 5.2.0 has some compelling new features.

  • Exclude Routes from DNS – DPC has a feature that allows administrators to add routes to the routing table using DNS. When this setting is enabled, DPC will attempt to resolve the specified hostname to an IP address and add it to the VPN’s routing table when creating the profile. With 5.2.0, this capability has been extended to exclusion routes, allowing administrators to exclude resources by host name.
  • Write Event Logs to Disk – This setting allows administrators to optionally write DPC event information to a text file in addition to logging them in the event log. Writing event log information to a text file on disk can make troubleshooting easier in some scenarios.
  • Delay Profile Updates – This new feature ensures reliable VPN profile creation after group policy updates take place.

Bug Fixes

In addition to new capabilities, Always On VPN DPC 5.2.0 includes fixes for many outstanding issues.

  • DPC name resolution issue where duplicate IP addresses are returned, resulting in failed route additions when using ‘Allow Routes from DNS’.
  • Missing events in the DPC operational event log.
  • Enabling ‘Disable Disconnect Button’ or ‘Disable Advanced Edit Button’ settings results in a profile mismatch warning.
  • Added resiliency to DPC name resolution when one or more name resolution requests fail.

Group Policy Template

As a reminder, any time there are new features in DPC, there will be corresponding changes to Group Policy administrative template and template language files. Be sure to update your ADMX and ADML files in the group policy central store to take advantage of these new capabilities in DPC 5.2.0.

Recommendation

If you are running any release of Always On VPN DPC, commercial or open source, consider upgrading now to gain access to new features and operational reliability improvements. You can find DPC v5.2.0 on GitHub here.

Additional Information

Always On VPN DPC v5.2.0 Available Now

Always On VPN Dynamic Profile Configurator (DPC)

Always On VPN DPC Now Open Source

Migrating from Always On VPN DPC Commercial to Open Source

Always On VPN DPC with Microsoft Intune

Microsoft Always On VPN on Discord

Always On VPN DPC

Always On VPN Troubleshooting with Windows Packet Monitor PktMon.exe

When troubleshooting Always On VPN, taking a network packet capture or network trace is sometimes required to identify the root cause of a problem. After all, Packets Don’t Lie™. There are numerous ways to capture packets. Many administrators will install Wireshark for this purpose. However, Windows has a native packet capture tool called PktMon.exe that offers many advantages over Wireshark.

Wireshark

Many Always On VPN administrators will be familiar with Wireshark. Wireshark is a popular open-source network protocol analyzer that enables the capture and analysis of network traffic for troubleshooting. A packet capture driver must first be installed to capture network traffic with Wireshark. Typically, administrators will install Npcap, which is part of the default installation of Wireshark. Installing a capture driver poses a potential problem, as the administrator must install software on the target device before capturing traffic. Installing software may not always be feasible or possible. Fortunately, there’s an alternative.

PktMon.exe

The Windows Packet Monitor (PktMon.exe) is a built-in command-line tool first introduced in Windows 10 1809 and Windows Server 2019. It is designed to capture network traffic on Windows servers and client systems. This native lightweight tool is ideal for collecting network traces for offline analysis.

Capture All Interfaces

The most common scenario for PktMon.exe is to capture data for offline analysis. Use the following command to capture all network traffic on all active network interfaces.

PktMon.exe start –capture –file c:\capture.etl –pkt-size 0 –comp nics –flags 0x10

The command breaks down as follows:

–capture – captures network traffic

–file – the path of the file to save the data to

–pkt-size 0 – captures the full packet (not truncated)

–comp nics – captures traffic on all active network interfaces

–flags 0x10 – captures the raw packet

After reproducing the issue, you can stop the trace by running the following command.

PktMon.exe stop

Capture Specific Interface

Administrators may wish to capture traffic on a specific network interface instead of all active network interfaces. In this example, I have a multi-homed VPN server and want to capture traffic on only the DMZ interface. To do this, use PktMon.exe to enumerate all interfaces using the following command.

PktMon.exe list

Note: The output of PktMon.exe filter list does not include information that easily maps to existing network interfaces. I suggest also running the Get-NetAdapter PowerShell command to view detailed information about network interfaces. You can use this information to select the correct Network ID for PktMon.exe filtering.

Next, change the value of –comp nics in the command referenced above to –comp <Network ID>. Here’s an example.

PktMon.exe start –capture –file c:\capture.etl –pkt-size 0 –comp 62 –flags 0x10

Filtering

It’s also possible to use PktMon.exe to capture network traffic selectively. Filtering allows you to narrow the capture to relevant traffic, making analysis easier and faster. Add a filter, then start a trace to restrict data capture to traffic that matches the defined filters. You can add one or more filters to apply to the capture. Here are a few examples.

Protocols and Ports

Let’s say you are troubleshooting a device tunnel connection and want to see only IKEv2 traffic. The following filter will restrict the network capture to only the IKEv2-related protocols and ports.

PktMon.exe filter add IKEv2 -t UDP -p 500
PktMon.exe filter add IKEv2 -t UDP -p 4500

IP Address

The following filter will capture data that includes the specified IP address in the source or destination address field.

PktMon.exe filter add VPN1 -i 172.21.12.50

You can also specify IP address subnets using their CIDR notation.

PktMon.exe filter add Subnet1 -i 172.16.0.0/16

View and Clear Filters

You can view configured filters using the following command.

PktMon.exe filter list

You can remove configured filters using the following command. Use with caution, as this removes ALL filters!

PktMon.exe filter remove

Reference

You’ll find a complete list of PktMon.exe filters here.

Analysis

PktMon.exe outputs captured data in ETL format. Administrators can convert captured data to the standard PCAP format by running the following command.

PktMon.exe etl2pcap <path of trace file>

This command converts the file from ETL to PCAPNG format. Administrators can then open the capture in Wireshark for further detailed analysis.

Display Only

PktMon.exe can be configured to display network traffic in the console for quick troubleshooting. Console traffic display can be helpful for those scenarios where a quick check to validate traffic is reaching a particular destination is required. Here’s an example.

PktMon.exe start –capture –pkt-size 0 –comp nics –flags 0x10 -m real-time

Note: In the example above, I applied a traffic filter to limit the capture to only SSTP traffic (TCP 443).

Limitations

One crucial limitation of PktMon.exe is that it doesn’t support persistent network captures that survive a reboot. Persistent captures can be helpful when troubleshooting a device tunnel connection or slow logons. In this scenario, you must use netsh.exe.

netsh.exe trace start capture=yes tracefile=c:\tracefile.etl persistent=yes

<reboot>

netsh.exe trace stop

Although PktMon.exe supports the ‘etl2pcap’ switch, it does NOT work for converting .etl files generated with netsh.exe. To convert captures created with netsh.exe, use the open-source etl2pcapng tool.

Learn More

PktMon.exe has many different uses. This post barely scratches the surface of what PktMon.exe can do. PktMon.exe comes with robust help, accessible by adding the ‘help’ switch to commands. Here are some examples.

PktMon.exe start help
PktMon.exe filter add help

Be sure to view the online help to explore various options for capturing and logging to meet your specific needs.

Summary

PktMon.exe is a native command-line utility in Windows that provides a lightweight solution for capturing network traffic, making it particularly useful for Always On VPN troubleshooting. Key functionalities include full-packet captures, selective filtering by protocol, port, or IP address, and conversion of ETL files to PCAPNG format for analysis in tools like Wireshark. Real-time traffic displays are also supported for quick diagnostics. While effective for many scenarios, PktMon.exe lacks support for persistent captures across reboots, for which netsh.exe is recommended. The techniques outlined above offer administrators a practical, software-free approach to deep packet inspection for troubleshooting Always On VPN issues.

Have you used PktMon.exe for network troubleshooting? Feel free to share tips and tricks in the comments section below!

Additional Information

Getting Started with Windows Packet Monitor (PktMon.exe)

PktMon.exe Filter Reference

Open-source Etl2pcap for netsh.exe captures