SSL Offload for IP-HTTPS DirectAccess Traffic from Windows 7 Clients using F5 BIG-IP

From a client perspective, DirectAccess is an IPv6 only solution. It requires IPv6 connectivity from end-to-end to provide seamless, transparent, always-on remote access. DirectAccess clients are most commonly connected to the IPv4 Internet, so to overcome the limitations imposed by the exclusive use of IPv6 for transport, DirectAccess leverages IPv6 transition technologies such as 6to4, Teredo, or IP-HTTPS to tunnel IPv6 DirectAccess client communication over the IPv4 Internet. These transition protocols are favored by the operating system in the order in which I have listed them here. 6to4 uses IP protocol 41 for transport and requires that the client have a public IPv4 address, so if the DirectAccess client is behind a firewall that does not allow outbound IP protocol 41, or is located behind a NAT and has a private IPv4 address, it will fall back to Teredo. Teredo uses UDP for transport on port 3544, and if this communication is blocked by a firewall the DirectAccess client will then fall back to IP-HTTPS. IP-HTTPS, as its name implies, tunnels DirectAccess IPv6 traffic in HTTP, which is authenticated and encrypted using SSL or TLS.

Historically the challenge with the IP-HTTPS IPv6 transition protocol is that it encrypts DirectAccess communication which is already encrypted using IPsec. This double encryption places significant demands on CPU and memory resources on the DirectAccess server, resulting in poor throughput and performance and limiting the overall scalability of the solution. To address these shortcomings, Windows Server 2012 DirectAccess introduced support for IP-HTTPS NULL encryption. SSL/TLS is still used for authentication, but the IPsec traffic is no longer double encrypted. This dramatically reduces resource consumption on the DirectAccess server, resulting in improved performance and allowing many more DirectAccess clients to be handled by a single server. The only drawback is that IP-HTTPS NULL encryption is only supported with Windows 8 clients. When Windows 7 clients connect to a Windows Server 2012 DirectAccess server using IP-HTTPS, they will continue to use encrypted IP-HTTPS.

An ideal solution would be to terminate SSL off box using a dedicated hardware appliance like the F5 BIG-IP Local Traffic Manager (LTM). Unfortunately there is no provision in Windows Server 2012 DirectAccess to enable SSL termination for IP-HTTPS traffic. However, using some of the advanced features of the LTM, we can effectively offload SSL on the F5 by configuring LTM to emulate Windows 8 DirectAccess client behavior. This is accomplished by having the F5 LTM exclusively negotiate the use of a NULL encryption cipher suite with the Windows Server 2012 DirectAccess server on behalf of Windows 7 DirectAccess clients.

Note: This post assumes that you are familiar with the configuration and management of the F5 BIG-IP LTM solution, and that you’ve already imported your SSL certificates and configured nodes, pools, and virtual servers for your Windows Server 2012 DirectAccess server.

To configure the F5 LTM to provide SSL offload for Windows 7 DirectAccess clients, we’ll need to create SSL profiles to allow the use of specific cipher suites for our IP-HTTPS traffic. In its default configuration, the BIG-IP LTM does not support the use of NULL encryption cipher suites. Since Windows 8 DirectAccess clients use NULL cipher suites exclusively, we need to explicitly enable these on the LTM to support our Windows 8 clients. Since our Windows 7 clients will use only encrypted cipher suites, we’ll be sure to include those as well. To do this, open the F5 management console, expand Local Traffic, Profiles, SSL, and then click the green icon next to Client.

f5_directaccess_iphttps_offload_01

Provide a name for the new Client SSL Profile, select Advanced configuration, check the Custom box and specify DEFAULT:NULL for Ciphers. Be sure to select the appropriate SSL certificate and key. Click Finished at the bottom of the screen to save these settings. This change allows NULL cipher suites in addition to encrypted cipher suites, allowing us to support both Windows 8 and Windows 7 DirectAccess clients.

f5_directaccess_iphttps_offload_02

Next we need to configure the LTM to use only NULL cipher suites when communicating with the Windows Server 2012 DirectAccess server. To do this, expand Profiles, SSL, and then click the green icon next to Server.

f5_directaccess_iphttps_offload_03

Provide a name for the new Server SSL Profile, select Advanced configuration, check the Custom box and specify NULL-SHA for Ciphers. Click Finished at the bottom of the screen to save these settings. The end result here will be to force the exclusive use NULL encryption cipher suites for all IP-HTTPS traffic, regardless if it is a Windows 8 or Windows 7 client.

f5_directaccess_iphttps_offload_04

Once you’ve completed the client and server SSL profiles, it will be necessary to assign these profiles to the virtual servers that represent your Windows Server 2012 DirectAccess server. Navigate to Virtual Servers and click on Virtual Server List. Click the virtual server that corresponds to your DirectAccess server, and then scroll down to the bottom of the page. For SSL Profile (Client), select DA_IPHTTPS_CLIENT and add that to the list. Repeat this step for the SSL Profile (Server), this time selecting DA_IPHTTPS_SERVER. Click Update to apply these changes.

f5_directaccess_iphttps_offload_05

Once complete, the F5 BIG-IP LTM will now effectively be offloading SSL traffic on behalf of Windows 7 DirectAccess clients by emulating the Windows 8 DirectAccess client behavior and using only NULL encryption for IP-HTTPS sessions established with the Windows Server 2012 DirectAccess server. Although I can see no issues with this deployment model, be advised that this configuration may not be supported by Microsoft, so make these changes at your own risk. I’ll be working with Microsoft and F5 to get this solution reviewed and tested and I will provide clarification on supportability here once I have that information.

Special thanks to Jeff Bellamy, Ryan Korock, and John Wagnon at F5 for their assistance with this developing solution.

DirectAccess on the Microsoft Surface Pro

At Microsoft TechEd North America 2013 I had the privilege of (finally!) acquiring both a Microsoft Surface RT and a Surface Pro. I’d been wavering back and forth on which one to purchase for many months. As it turned out, my indecision (and admittedly some procrastination!) paid off. As you are probably aware, Microsoft was offering the Surface RT 64GB for $99.00 USD and the Surface Pro 128GB for $399.00 USD to TechEd attendees and third-party speakers. Needless to say I purchased both! I love the Surface RT for general Internet use like web browsing, e-mail, etc. The battery life is great and having Office apps is tremendously productive. However, as a technology geek I really like the power and flexibility that the Surface Pro offers. Since it is a full-fledged PC, I can install whatever software I like on it.

Being able to join a domain and enable DirectAccess would, of course, be the icing on the cake. The Surface Pro comes pre-installed with Windows 8 Professional, which means I can join a domain but unfortunately it doesn’t support DirectAccess. My plan was to wipe the device and reload Windows 8 Enterprise when I returned from the conference. As luck would have it, I ran in to my good friend and fellow Microsoft MVP Jordan Krause, and I was surprised to find that he had already upgraded his Surface Pro to Windows 8 Enterprise, joined it to his domain, and had enabled DirectAccess right there at TechEd! How did he do this so quickly? It turns out that it is as simple as mounting the Windows 8 Enterprise ISO and performing an in-place upgrade by launching setup.exe. And no, contrary to what some have said, you can’t simply input your Windows 8 Enterprise license key and magically turn Windows 8 Professional in to Windows 8 Enterprise. It will of course activate, but it will still be Windows 8 Professional unless and until you perform the actual upgrade to Windows 8 Enterprise using the installation media.

So, upon returning home from TechEd I promptly upgraded my Surface Pro to Windows 8 Enterprise using the steps Jordan outlined here. Worked like a charm! I was able to join my lab domain and successfully establish DirectAccess connectivity on the Surface Pro. I did encounter a few issues when I attempted to refresh the device, however. To reset the device, I clicked Settings on the charms menu (swipe-in on the right or Window Key+C) and clicked Change PC Settings. Next I selected General and chose the option to Refresh your PC without affecting your files and received the following error message:

Insert media. Some files are missing. Your Windows installation or
recovery media will provide these files.

Insert Media on the Surface Pro

Selecting the option to Remove everything and reinstall Windows yielded the same error. Fortunately it was easy enough to resolve. To begin, I created a folder on the C: drive called WinRec. Next, I mounted the Windows 8 Enterprise ISO, navigated to the \Sources folder and copied install.wim to C:\WinRec. Finally, I opened an elevated command prompt and executed the following command to register this file as a recovery image:

reagentc.exe /setosimage /path C:\WinRec /target C:\Windows /index 1

Now when I select the option to Refresh your PC without affecting your files or Remove everything and reinstall Windows the process continues normally. Once the process is complete, there will be a few drivers missing which you can download here. After that everything was good to go! Obviously the solution I’ve described here is only really effective for one-off deployments of Windows 8 Enterprise on the Surface Pro. If you’re considering an enterprise-wide deployment, have a look at the Surface Pro Enterprise Deployment Guide [PDF], which includes detailed, prescriptive guidance for deploying Windows 8 Enterprise on the Surface Pro.

The Drawbacks of Supporting Windows 7 Clients with Windows Server 2012 DirectAccess

Windows Server 2012 DirectAccess includes many new features to enhance scalability and performance. To take full advantage of many of these capabilities you must use Windows 8 Enterprise edition for your DirectAccess clients. Windows 7 Enterprise and Ultimate clients are supported, but there are a few important features that can’t be leveraged. Here are some examples:

IP-HTTPS Improvements – Windows Server 2012 supports NULL encryption for the IP-HTTPS IPv6 transition protocol. This eliminates the performance penalty and negative scalability caused by needlessly redundant encryption of DirectAccess client communication (IPsec encrypted traffic encrypted again with SSL/TLS). Windows 8 clients only request these NULL encryption cipher suites when establishing DirectAccess connectivity. However, Windows 7 clients do not support NULL encryption and will instead request an encrypted cipher suite when performing SSL/TLS negotiations.

Automatic Site Selection for Multi-Site – With Windows Server 2012 the administrator can configure multiple DirectAccess gateways to provide geographic redundancy for DirectAccess clients. Windows 8 clients are configured to intelligently select the nearest entry point and automatically reconnect to another gateway if the connection to the originally selected entry point fails. In contrast, Windows 7 clients can be configured for only a single entry point. The Windows 7 client is unaware of any other entry points and if the original connection becomes unavailable for any reason it will not have corporate network access until that entry point is back online.

Public Key Infrastructure (PKI) – The removal of the requirement to have an internal PKI to support DirectAccess clients is a popular feature for many organizations wanting to deploy DirectAccess (I don’t necessarily agree with this, but that’s the subject of another post!). Although Windows Server 2012 DirectAccess can be configured to use self-signed certificates, this deployment model is only supported for Windows 8 clients. If you plan to provide support for Windows 7 clients you will need a working internal PKI.

DirectAccess Connectivity Assistant – The Windows 8 client includes native functionality to indicate the status of DirectAccess connectivity and also includes a facility with which to quickly gather detailed log data for troubleshooting. Windows 8 clients can also establish DirectAccess connectivity when they are located behind an authenticating web proxy. For Windows 7 clients, the DirectAccess Connectivity Assistant (DCA) provides some of this functionality, but it is an optional component that must be deployed separately. Even with the DCA installed, Windows 7 clients cannot establish DirectAccess connections when a web proxy server requires authentication.

Although Windows 7 Enterprise and Ultimate editions are supported for DirectAccess when connecting to a Windows Server 2012 DirectAccess server, Windows 8 Enterprise clients should be deployed whenever possible to ensure the best and most complete experience.