Always On VPN Error Code 858

Always On VPN Error Code 858When configuring Windows 10 Always On VPN using Extensible Authentication Protocol (EAP), the administrator may encounter a scenario in which the client connection fails. The event log will include an event ID 20227 from the RasClient source that includes the following error message.

“The user [domain\username] dialed a connection named [connection name] which has failed. The error code returned on failure is 858.”

Always On VPN Error Code 858

RasClient Error 858

RasClient error code 858 translates to ERROR_EAP_SERVER_CERT_EXPIRED. Intuitively, this indicates that the Server Authentication certificate installed on the Network Policy Server (NPS) has expired. To resolve this issue, renew the certificate on the NPS server.

Additional Information

Windows 10 Always On VPN Network Policy Server (NPS) Load Balancing

Windows 10 Always On VPN and Windows Server 2019 NPS Bug

Windows 10 Always On VPN Error Code 864

Microsoft Intune NDES Connector Error 0x80004003

Microsoft Intune NDES Connector Error 0x80004003To support certificate deployment for non-domain Windows 10 Always On VPN clients, a Windows Server with the Network Device Enrollment Service (NDES) role can be provisioned on-premises. In addition, the Microsoft Intune Connector must be installed and configured on the NDES server to allow Intune-managed clients to request and receive certificates from the on-premises Certification Authority (CA) server.

Connection Status Error

After installing the Microsoft Intune Connector, the administrator may encounter the following error message.

“An error occurred while connecting to the Intune Service. Error code is 0x80004003. The NDES Connector will retry the connection as soon as possible.”

 Microsoft Intune NDES Connector Error 0x80004003

IE Enhanced Security Configuration

This error can occur if Internet Explorer Enhanced Security Configuration (ESC) is enabled. To resolve this issue, disable ESC for administrators and users by opening the Server Manager on the NDES server and performing the following steps.

1. In the navigation pane click Local Server.
2. Click the On link next to IE Enhanced Security Configuration.
3. Click Off in the Administrators section.
4. Click Off in the Users section
5. Click Ok.

Microsoft Intune NDES Connector Error 0x80004003

Once complete, restart the NDES Connector service using the following PowerShell command.

Restart-Service NDESConnectorSvc -PassThru

Additional Configuration

Microsoft Intune NDES Connector Setup Wizard Ended Prematurely

Troubleshooting Always On VPN Error Code 864

When configuring an Always On VPN connection, the administrator may encounter a scenario in which a VPN connection fails using either Internet Key Exchange version 2 (IKEv2) or Secure Socket Tunneling Protocol (SSTP). On the Windows 10 client the error message states the following.

“Can’t connect to [connection name]. The remote access connection completed, but authentication failed because a certificate that validates the server certificate was not found in the Trusted Root Certification Authorities certificate store.”

Troubleshooting Always On VPN Error Code 864

In addition, the Application event log records an error message with Event ID 20227 from the RasClient source. The error message states the following.

“The user [username] dialed a connection name [connection name] which has failed. The error code returned on failure is 864.”

Troubleshooting Always On VPN Error Code 864

NPS Server Certificate

Error code 864 is commonly caused by a missing or invalid server certificate on the Network Policy Server (NPS) performing authentication for VPN clients. The NPS server must have a certificate installed in its local computer certificate store from a trusted certification authority (CA) that includes the following.

Subject Name

The subject name must match the hostname defined in the EAP configuration for VPN clients. This may be the NPS server’s hostname but could also be an alias when NPS load balancing is configured.

Troubleshooting Always On VPN Error Code 864

Enhanced Key Usage

The NPS server certificate must include the Server Authentication Enhanced Key Usage (EKU).

Troubleshooting Always On VPN Error Code 864

NPS Policy Configuration

The NPS server certificate must also be selected in the network policy used for VPN client authentication. To confirm correct certificate configuration, open the properties for the Always On VPN network policy and follow the steps below.

1. Select the Constraints tab.
2. Highlight Authentication Methods.
3. Highlight Microsoft: Protected EAP (PEAP) in the EAP Types field.
4. Click Edit.
5. Select the NPS server certificate from the Certificate issued to drop-down list.

Troubleshooting Always On VPN Error Code 864

Ensure the NPS server certificate is also used for client certificate authentication by performing the following steps.

1. Highlight Smart Card or other certificate.
2. Click Edit.
3. Select the NPS server certificate from the Certificate issued to drop-down list.
4. Click Ok.

Troubleshooting Always On VPN Error Code 864

Additional Information

Windows 10 Always On VPN Network Policy Server (NPS) Load Balancing