DirectAccess Reporting Fails and Schannel Event ID 36871 after Disabling TLS 1.0

IMPORTANT NOTE: The guidance in this post will disable support for null SSL/TLS cipher suites on the DirectAccess server. This will result in reduced scalability and performance for all clients, including Windows 8.x and Windows 10. It is recommended that TLS 1.0 not be disabled on the DirectAccess server if at all possible.

When performing security hardening on the DirectAccess server it is not uncommon to disable weak cipher suites or insecure protocols such as SSL 3.0 and TLS 1.0. However, after disabling SSL 3.0 and TLS 1.0 you will find that it is no longer possible generate reports. Clicking the Generate Report link in the Remote Access Management console returns no data.

DirectAccess Reporting Fails after Disabling TLS 1.0

In addition, the System event log indicates Schannel errors with Event ID 36871. The error message states that “A fatal error occurred while creating a TLS client credential. The internal error state is 10013.”

DirectAccess Reporting Fails after Disabling TLS 1.0

To resolve this issue and restore DirectAccess reporting functionality you must enable the use of FIPS compliant encryption algorithms on the DirectAccess server. This change can be made locally or via Active Directory group policy. Open the Group Policy Management Console (gpmc.msc) for Active Directory GPO, or the Local Group Policy Editor (gpedit.msc) on the DirectAccess server and navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. Double-click System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing and select Enabled.

DirectAccess Reporting Fails after Disabling TLS 1.0

If using Active Directory GPO, ensure that the GPO is applied all DirectAccess servers in the organization. A restart is not required for this setting to take effect. Once this change has been made, reporting should work as expected.

Additional Resources

DirectAccess IP-HTTPS SSL and TLS Insecure Cipher Suites
DirectAccess Video Training Courses on Pluralsight
Implementing DirectAccess with Windows Server 2016 Book on

Monitoring DirectAccess Machine and User Activity with Windows Component Event Logging

Monitoring DirectAccess Machine and User Activity with Component Event LoggingThe monitoring of DirectAccess machine and user activity presents some unique challenges for security administrators. All DirectAccess client communication destined for the internal corporate network is translated by the DirectAccess server and appears to originate from the DirectAccess server’s internal IPv4 address. Also, the public IPv4 address for DirectAccess clients using the IP-HTTPS IPv6 transition protocol is not visible using the native reporting tools. In addition, vital information such as source ports used by the DirectAccess server for internal connections and source ports used by DirectAccess clients is not available. This lack of granular connection logging creates a serious blind spot for administrators conducting forensic investigations.

As veteran Microsoft Premier Field Engineer (PFE) Martin Solis described in detail in a recent blog post, all of these details are in fact logged. However, gathering this information is not exactly intuitive. To collect this essential information it will be necessary to leverage Windows component event logging. By searching the IPHLPSVC, Base Filtering Engine Connections, Base Filtering Resource Flows, and WinNAT operational logs, it is possible to gather all of the information necessary for uniquely identifying DirectAccess corporate network communication.

Be sure to read Martin’s excellent article about using Windows component event logging to monitor DirectAccess machine and user activity, which can be found here.

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