Windows Server Routing and Remote Access Service (RRAS) is a popular choice for administrators deploying Always On VPN. It is easy to configure and scales out easily. Most commonly, RRAS servers are configured to use RADIUS authentication to provide user authentication for Always On VPN client connections. The RADIUS server can be Microsoft Network Policy and Access Server (NPAS, or simply NPS) or a third-party RADIUS solution. It is best to have the RADIUS service running on a server separate from the RRAS server.
RADIUS Authentication
Administrators can configure RADIUS authentication by opening the Routing and Remote Access management console (rrasmgmt.msc), right-clicking the VPN server, then choosing Properties > Security. Click the Configure button to configure authentication and accounting providers accordingly.
RADIUS Options Missing
In some cases, the administrator will notice that the option to configure RADIUS authentication and accounting servers is missing. In its place is the following error message.
“Because Network Policy Server (NPS) is installed, you must use it to configure authentication and accounting providers. To configure authentication and accounting providers, create or modify connection request policies.”
Configuration Options
It might be tempting for administrators to follow this guidance when presented with this message by opening the Network Policy management console (nps.msc) to configure it. However, that is not recommended or necessary. This message results from a common configuration error that should be corrected.
NPS Role Installed
The error message above occurs when an administrator mistakenly installs the NPAS role on the RRAS server itself. Again, this is not recommended or required. To resolve this issue, uninstall the NPS role by opening an elevated PowerShell command window and running the following command.
Uninstall-WindowsFeature NPAS
Configuration Corrupted
After removing the NPAS role from the RRAS server, administrators may encounter the following error message when configuring RADIUS authentication and accounting servers in RRAS.
“The connection request policy used for authentication and accounting configuration is corrupted. Either install Network Policy Server (NPS) and restore the connection request policy manually, or click Repair Settings to restore the connection request policy by using Windows Accounting and Windows Authentication.”
Repair Settings
To resolve this issue, click the Repair Settings button. Once complete, RADIUS authentication and accounting configuration should work as expected.
Additional Information
Always On VPN Network Policy Server (NPS) Auditing and Logging
Always On VPN Network Policy Server (NPS) Load Balancing
Always On VPN and Windows Server 2019 Network Policy Server (NPS) Bug
