DirectAccess Network Connectivity Assistant Missing in Windows 10

Occasionally when troubleshooting DirectAccess connectivity issues I will encounter a scenario in which a client will have an established DirectAccess connection, but DirectAccess does not appear in the Network & Internet settings window in the user interface.

Windows 10 DirectAccess Network Connectivity Assistant Missing

In addition, the Get-DAConnectionStatus PowerShell command returns the following error.

Network Connectivity Assistant service is stopped or not responding.

Windows 10 DirectAccess Network Connectivity Assistant Missing

This commonly occurs when the Network Connectivity Assistant service (NcaSvc) fails to start. The issue can be easily resolve by simply starting the NCA service using the following PowerShell command.

Start-Service NcaSvc

Once the service has been started, DirectAccess will appear in the Network & Internet settings window.

Windows 10 DirectAccess Network Connectivity Assistant Missing

Additional Resources

Planning and Implementing DirectAccess with Windows Server 2016 on Pluralsight

Implementing DirectAccess with Windows Server 2016 Book

DirectAccess Consulting Services

Deployment Considerations for DirectAccess on Amazon Web Services (AWS)

Organizations are rapidly deploying Windows server infrastructure with public cloud providers such as Amazon Web Services (AWS) and Microsoft Azure. With traditional on-premises infrastructure now hosted in the cloud, DirectAccess is also being deployed there more commonly.

Supportability

Interestingly, Microsoft has expressly stated that DirectAccess is not formally supported on their own public cloud platform, Azure. However, there is no formal statement of non-support for DirectAccess hosted on other non-Microsoft public cloud platforms. With supportability for DirectAccess on AWS unclear, many companies are taking the approach that if it isn’t unsupported, then it must be supported. I’d suggest proceeding with caution, as Microsoft could issue formal guidance to the contrary in the future.

DirectAccess on AWS

Deploying DirectAccess on AWS is similar to deploying on premises, with a few notable exceptions, outlined below.

IP Addressing

It is recommended that an IP address be exclusively assigned to the DirectAccess server in AWS, as shown here.

Deployment Considerations for DirectAccess on Amazon Web Services (AWS)

Prerequisites Check

When first configuring DirectAccess, the administrator will encounter the following warning message.

“The server does not comply with some DirectAccess prerequisites. Resolve all issues before proceed with DirectAccess deployment.”

The warning message itself states that “One or more network adapters should be configured with a static IP address. Obtain a static address and assign it to the adapter.

Deployment Considerations for DirectAccess on Amazon Web Services (AWS)

IP addressing for virtual machines are managed entirely by AWS. This means the DirectAccess server will have a DHCP-assigned address, even when an IP address is specified in AWS. Assigning static IP addresses in the guest virtual machine itself is also not supported. However, this warning message can safely be ignored.

No Support for Load Balancing

It is not possible to create load-balanced clusters of DirectAccess servers for redundancy or scalability on AWS. This is because enabling load balancing for DirectAccess requires the IP address of the DirectAccess server be changed in the operating system, which is not supported on AWS. To eliminate single points of failure in the DirectAccess architecture or to add additional capacity, multisite must be enabled. Each additional DirectAccess server must be provisioned as an individual entry point.

Network Topology

DirectAccess servers on AWS can be provisioned with one or two network interfaces. Using two network interfaces is recommended, with the external network interface of the DirectAccess server residing in a dedicated perimeter/DMZ network. The external network interface must use either the Public or Private Windows firewall profile. DirectAccess will not work if the external interface uses the Domain profile. For the Public and Private profile to be enabled, domain controllers must not be reachable from the perimeter/DMZ network. Ensure the perimeter/DMZ network cannot access the internal network by restricting network access in EC2 using a Security Group, or on the VPC using a Network Access Control List (ACL) or custom route table settings.

External Connectivity

A public IPv4 address must be associated with the DirectAccess server in AWS. There are several ways to accomplish this. The simplest way is to assign a public IPv4 address to the virtual machine (VM). However, a public IP address can only be assigned to the VM when it is deployed initially and cannot be added later. Alternatively, an Elastic IP can be provisioned and assigned to the DirectAccess server at any time.

An ACL must also be configured for the public IP that restricts access from the Internet to only inbound TCP port 443. To provide additional protection, consider deploying an Application Delivery Controller (ADC) appliance like the Citrix NetScaler or F5 BIG-IP to enforce client certificate authentication for DirectAccess clients.

Network Location Server (NLS)

If an organization is hosting all of its Windows infrastructure in AWS and all clients will be remote, Network Location Server (NLS) availability becomes much less critical than with traditional on-premises deployments. For cloud-only deployments, hosting the NLS on the DirectAccess server is a viable option. It eliminates the need for dedicated NLS, reducing costs and administrative overhead. If multisite is configured, ensure that the NLS is not using a self-signed certificate, as this is unsupported.

Deployment Considerations for DirectAccess on Amazon Web Services (AWS)

However, for hybrid cloud deployments where on-premises DirectAccess clients share the same internal network with cloud-hosted DirectAccess servers, it is recommended that the NLS be deployed on dedicated, highly available servers following the guidance outlined here and here.

Client Provisioning

All supported DirectAccess clients will work with DirectAccess on AWS. If the domain infrastructure is hosted exclusively in AWS, provisioning clients can be performed using Offline Domain Join (ODJ). Provisioning DirectAccess clients using ODJ is only supported in Windows 8.x/10. Windows 7 clients cannot be provisioned using ODJ and must be joined to the domain using another form of remote network connectivity such as VPN.

Additional Resources

DirectAccess No Longer Supported in Microsoft Azure

Microsoft Server Software Support for Azure Virtual Machines

DirectAccess Network Location Server (NLS) Guidance

DirectAccess Network Location Server (NLS) Deployment Considerations for Large Enterprises

Provisioning DirectAccess Clients using Offline Domain Join (ODJ)

DirectAccess SSL Offload and IP-HTTPS Preauthentication with Citrix NetScaler

DirectAccess SSL Offload and IP-HTTPS Preauthentication with F5 BIG-IP

Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course

Implementing DirectAccess with Windows Server 2016 Book

DirectAccess Troubleshooting with Nmap

DirectAccess IP-HTTPS Discovery Script for NmapDirectAccess troubleshooting can be made much easier using open source tools such as Nmap. Nmap can be used to perform many essential network connectivity and configuration checks, including validating network paths, confirming DirectAccess server response, and viewing SSL configuration. Nmap can also be used to ensure that the attack surface of the DirectAccess server is properly minimized. Some tests can be performed using only native Nmap functionality, while others require the use of specialized Nmap scripts that are included with the tool.

Installation

Nmap can be installed on a wide variety of operating systems, including Windows. If you plan to install Nmap on Windows, be sure to also install WinPcap and the Microsoft Visual C++ 2013 Redistributable. The Visual C++ component is included with the Nmap download. WinPcap must be downloaded separately here.

Testing External Connectivity

Validating external connectivity is often one of the first DirectAccess troubleshooting steps I take. Confirm that the DirectAccess public hostname resolves to the correct IP address, then run the following Nmap command to validate network connectivity from the Internet to the DirectAccess server.

nmap -n -Pn -p443 <da_public_hostname>

DirectAccess Troubleshooting with Nmap

If the hostname resolves correctly and the network path is complete, the server should respond and Nmap will show the port as open. However, this doesn’t necessarily mean that the DirectAccess server is the device that replied! Due to misconfiguration, it is possible that another server or network device listening on TCP port 443 responded, so this is not a conclusive test.

DirectAccess Server Response

To confirm the DirectAccess server is responding to HTTPS requests and not some other server or device, run the following Nmap command with the ip-https-discover script.

nmap -n -Pn -p443 <da_public_hostname> –script ip-https-discover

If the DirectAccess server responds to the request, Nmap will return the following message:

IP-HTTPS is supported. This indicates that this host supports Microsoft DirectAccess.

DirectAccess Troubleshooting with Nmap

If the port is open but the script does not return this message, it is likely that another server or device is responding on TCP port 443, not the DirectAccess server.

Note: If an Application Delivery Controller (ADC) is configured to perform IP-HTTPS preauthentication, the Nmap IP-HTTPS discovery script will not return this result. This is expected and by design.

SSL Certificate Validation

It is not uncommon for DirectAccess clients to fail to connect via IP-HTTPS because of SSL certificate issues. Specifically, an SSL certificate that is not trusted, is expired, or its subject field does not match the public hostname will prevent DirectAccess clients from connecting. To view the SSL certificate configuration of a DirectAccess server, run the following Nmap command with the ssl-cert script.

nmap -n -Pn -p443 <da_public_hostname> –script ssl-cert

DirectAccess Troubleshooting with Nmap

SSL Cipher Suite Configuration

Occasionally there can be issues with the SSL configuration on the DirectAccess server that prevent some clients from connecting, or result in poor performance. This commonly occurs when administrators perform SSL hardening on the DirectAccess server and remove support for null cipher suites. Null cipher suites should never be disabled on the DirectAccess server. They are important to ensure the highest levels of performance for Windows 8.x and Windows 10 clients. Also, if an Application Delivery Controller (ADC) or load balancer is performing SSL offload, lack of support for null cipher suites will prevent Windows 8.x and Windows 10 clients from connecting. To determine if the DirectAccess server supports null cipher suites, run the following Nmap command with the ssl-enum-ciphers script.

nmap -n -Pn -p443 <da_public_hostname> –script ssl-enum-ciphers

DirectAccess Troubleshooting with Nmap

Attack Surface Audit

If DirectAccess implementation and security best practices are followed, the DirectAccess server will be behind an edge firewall. The only port required to be allowed inbound for DirectAccess is TCP port 443. It is recommended that a full port scan be performed against the DirectAccess server’s public IPv4 address to identify any unnecessary ports that may be open externally. To perform a full port scan, run the following Nmap command.

nmap -n -Pn -p- <da_public_hostname>

Ideally it should look like this.

DirectAccess Troubleshooting with Nmap

If it looks something like this, you’re in serious trouble!

DirectAccess Troubleshooting with Nmap

The DirectAccess server should never be listening for requests other that HTTPS on the public Internet. Exposing services such as SMB (TCP port 445), RDP (TCP port 3389), and others presents a significant security risk. It is recommended that edge firewalls be configured to allow inbound TCP port 443 only. If the DirectAccess server is connected directly to the public Internet (not recommended!) then the Windows Firewall should be configured to restrict access to inbound TCP port 443 only.

Additional Resources

DirectAccess IP-HTTPS Discovery Script for Nmap
Planning and Implementing DirectAccess with Windows Server 2016 on Pluralsight
Implementing DirectAccess with Windows Server 2016 Book
DirectAccess Troubleshooting and Consulting Services

Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course on Pluralsight

Planning and Implementing DirectAccess with Windows Server 2016I’m excited to announce my latest video training course, Planning and Implementing DirectAccess with Windows Server 2016, is now available on Pluralsight! In this course, I’ll provide a high-level overview of DirectAccess, compare it with VPN, and outline supporting infrastructure requirements. In addition, you’ll learn how to choose the best network topology for a DirectAccess deployment, how to prepare Active Directory and Public Key Infrastructure (PKI) for DirectAccess, and how to install and configure DirectAccess in Windows Server 2016 using the latest implementation and security best practices. You’ll also learn how to provision Windows 10 clients and understand the unique requirements for supporting Windows 7.

The course includes the following training modules:

Overview of DirectAccess
Planning for DirectAccess
Configuring DirectAccess with the Getting Started Wizard
Configuring DirectAccess with the Remote Access Setup Wizard
Provisioning DirectAccess Clients
Supporting Windows 7 Clients

Throughout the course, I share valuable knowledge and insight gained from more than 5 years of experience deploying DirectAccess for some of the largest organizations in the world. Pluralsight offers a free trial subscription if you don’t already have one, so watch my DirectAccess video training course today!

Additional Resources

Planning and Implementing DirectAccess with Windows Server 2016 on Pluralsight
Implementing DirectAccess with Windows Server 2016

Uninstalling and Removing DirectAccess

Uninstalling and Removing DirectAccess This web site is primarily dedicated to installing, configuring, managing, and troubleshooting DirectAccess on Windows Server 2012 R2 and Windows Server 2016. However, there’s little documentation on how to properly uninstall and remove DirectAccess. This post provides guidance for gracefully uninstalling and removing DirectAccess after it has been deployed.

DirectAccess Clients

It is recommended that all clients be deprovisioned prior to decommissioning a DirectAccess deployment. This is especially true if the Network Location Server (NLS) is hosted on the DirectAccess server itself. Remove all client computers from the DirectAccess client security group or unlink DirectAccess client settings GPOs (but don’t delete them!) from any OUs where they are applied. Allow sufficient time for all clients to process security group membership changes and update group policy before uninstalling DirectAccess.

Network Location Server

If the NLS is installed separate from the DirectAccess server, it is recommended that it remain online for a period of time after DirectAccess has been decommissioned. Clients will be unable to access local resources if they still have DirectAccess client settings applied and the NLS is offline. Keeping the NLS online prevents this from happening. If this does happen, you’ll need to delete the Name Resolution Policy Table (NRPT) on the client to restore connectivity. To do this, run the following command in an elevated PowerShell command window and restart the computer.

Get-Item -Path “HKLM:\SOFTWARE\Policies\Microsoft\Windows NT\DNSClient\DnsPolicyConfig” | Remove-Item -Confirm:$false

Uninstall DirectAccess

It is not recommended to decommission DirectAccess by simply turning off all DirectAccess servers and manually deleting all of the associated group policy objects (GPOs) in Active Directory. A better way is to gracefully remove DirectAccess using the GUI or PowerShell.

To uninstall DirectAccess using the GUI, open the Remote Access Management console, highlight DirectAccess and VPN, and then click Remove Configuration Settings in the Tasks pane.

Uninstalling and Removing DirectAccess

Alternatively, DirectAccess can be removed by running the following command in an elevated PowerShell command window.

Uninstall-RemoteAccess -Force

Additional Resources

DirectAccess Network Location Server (NLS) Guidance

DirectAccess Network Location Server (NLS) Deployment Considerations for Large Enterprises

Implementing DirectAccess with Windows Server 2016

DirectAccess IPv6 Support for WorkSite and iManage Work

DirectAccess IPv6 Support for WorkSite and iManage WorkiManage Work (formerly WorkSite) is a popular document management system commonly used in the legal, accounting, and financial services industries. Historically, there have been issues getting WorkSite to function over DirectAccess, because WorkSite used IPv4 addresses and DirectAccess clients use IPv6. When a DirectAccess client is outside of the office, it communicates with the DirectAccess server using IPv6 exclusively, so applications that make calls directly to IPv4 addresses won’t work.

One way DirectAccess administrators could make WorkSite function was to use portproxy to create v4tov6 address and port mappings on the client. However, this method is error prone, difficult to troubleshoot and support, and doesn’t scale effectively.

The good news is that beginning with release 9, the iManage Work client application has been upgraded to support IPv6. However, it is not enabled by default. To enable IPv6 support for iManage Work, add the following registry key on the client side (not the server!). No other changes are required.

HKLM\Software\Wow6432Node\Interwoven\WorkSite\Server Common\

Type: REG_SZ
String: IP Address Family
Value: IPv6

DirectAccess IPv6 Support for WorkSite and iManage Work

You can also use the following PowerShell command to add this registry entry.

New-Item -Path “HKLM:\Software\Wow6432Node\Interwoven\WorkSite\Server Common\” -Force
New-ItemProperty -Path “HKLM:\Software\Wow6432Node\Interwoven\WorkSite\Server Common\”-Name “IP Address Family” -PropertyType String -Value IPv6 -Force

After validation testing is complete, deploy the registry setting via Active Directory group policy preferences to all DirectAccess clients and iManage Work will function perfectly over DirectAccess!

Additional Resources

Active Directory Group Policy Preferences on Microsoft TechNet

iManage Web Site

Implementing DirectAccess with Windows Server 2016

Troubleshooting DirectAccess IP-HTTPS Error Code 0x800b0109

A Windows 7 or Windows 8.x/10 client may fail to establish a DirectAccess connection using the IP-HTTPS IPv6transition technology. When troubleshooting this issue, running ipconfig.exe show that the media state for the tunnel adapter iphttpsinterface is Media disconnected.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

Running the Get-NetIPHttpsState PowerShell command on Windows 8.x/10 clients or the netsh interface httpstunnel show interface command on Windows 7 clients returns an error code of 0x800b0109 with an interface status Failed to connect to the IPHTTPS server; waiting to reconnect.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

Error code 0x800b0109 translates to CERT_E_UNTRUSTEDROOT, indicating the client was unable to establish an IP-HTTPS connection because the certificate presented during the SSL handshake was issued by a certification authority that was not trusted. This commonly occurs when the DirectAccess server is configured with an SSL certificate issued by the internal PKI and DirectAccess clients are provisioned using offline domain join without using the /rootcacerts switch. This can also happen if DirectAccess is configured to use a self-signed certificate for IP-HTTPS, and the certificate is either renewed or DirectAccess is uninstalled and reinstalled.

Troubleshooting DirectAccess IP-HTTPS Error 0x800b0109

To resolve IP-HTTPS error code 0x800b0109, obtain the root certificate for the certificate authority that issued the SSL certificate used for IP-HTTPS and import it in to the DirectAccess client’s Trusted Root Certification Authorities local computer certificate store. Once complete, restart the IP helper service to reinitiate an IP-HTTPS connection.

Additional Information

Provisioning DirectAccess Clients using Windows Offline Domain Join

Troubleshooting DirectAccess IP-HTTPS Error Code 0x90320

Troubleshooting DirectAccess IP-HTTPS Error 0x2af9

DirectAccess Expired IP-HTTPS Certificate and Error 0x800b0101

SSL Certificate Considerations for DirectAccess IP-HTTPS

Implementing DirectAccess with Windows Server 2016

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

A Windows 7 or Windows 8.x/10 client may fail to establish a DirectAccess connection using the IP-HTTPS IPv6 transition technology. When troubleshooting this issue, running ipconfig.exe shows that the media state for the tunnel adapter iphttpsinterface is Media disconnected.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

Running the Get-NetIPHttpsState PowerShell command on Windows 8.x/10 clients or the netsh interface httpstunnel show interface command on Windows 7 clients returns and error code of 0x80090326, with an interface status Failed to connect to the IPHTTPS server; waiting to reconnect.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

Error code 0x80090326 translates to SEC_E_ILLEGAL_MESSAGE, indicating the client encountered a fatal error during the SSL handshake.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

There are a number of things that can cause this to happen. The most common scenario occurs when an Application Delivery Controller (ADC) is improperly configured to perform client certificate authentication for IP-HTTPS connections. Common examples are an incorrect or missing root CA certificate, or null SSL/TLS cipher suites not enabled when supporting Windows 8.x/10 clients.

To troubleshoot DirectAccess IP-HTTPS error 0x80090326, perform a network trace on the DirectAccess client and observe the TLS handshake for clues as to which configuration error is the culprit. If the TLS handshake failure occurs immediately after the client sends a Client Hello, it is likely that the ADC does not have null cipher suites enabled.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

If the TLS handshake failure occurs after the Server Hello, it is likely that the ADC is configured to perform client certificate authentication incorrectly, or the client does not have a valid certificate.

Troubleshooting DirectAccess IP-HTTPS Error 0x80090326

IP-HTTPS error 0x80090326 can also occur if an intermediary device is performing SSL/TLS inspection or otherwise tampering with the TLS request. It can also happen if the edge firewall and/or NAT device is forwarding IP-HTTPS connections to the wrong internal server, or if the firewall itself is responding to the HTTPS connection request. Remember, just because the server is responding on TCP port 443 doesn’t necessarily mean that it is the DirectAccess server responding!

Additional Information

Troubleshooting DirectAccess IP-HTTPS Error Code 0x90320

Troubleshooting DirectAccess IP-HTTPS Error 0x2af9

SSL Certificate Considerations for DirectAccess IP-HTTPS

DirectAccess Troubleshooting Consulting Services

Implementing DirectAccess with Windows Server 2016

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