Managed Certificates for Remote Desktop Protocol

The Remote Desktop Protocol (RDP) is arguably the most widely used protocol for Windows remote server administration. RDP uses Transport Layer Security (TLS) for server authentication, data encryption, and integrity. However, the default configuration of TLS for RDP in Windows is less than ideal.

RDP Self-Signed Certificate

By default, RDP uses a self-signed certificate for TLS operations. TLS with self-signed certificates is a bad security practice because they are not validated by a trusted certificate authority (CA), making it impossible for clients to verify the authenticity of the server they are connecting to, which can lead to interception attacks.

Certificate Warning

Most administrators have encountered a warning error when connecting to a remote host via RDP using a self-signed RDP certificate.

“The remote computer could not be authenticated due to problems with its security certificate. It may be unsafe to proceed.”

Nmap

You can view the default self-signed certificate with the Nmap utility by running the following command.

nmap.exe -n -p 3389 <hostname> –script ssl-cert

Managed Certificates

A better solution for RDP TLS is to use managed certificates issued by an enterprise Public Key Infrastructure (PKI) such as Microsoft Active Directory Certificate Services (AD CS). AD CS is widely deployed in AD domain environments and can be configured to issue certificates for RDP TLS.

AD CS

To configure AD CS to issue RDP certificates, perform the following steps.

Certificate Template

On an issuing CA or an administrative workstation with the Remote Server Administration Tools (RSAT) installed, open the Certificate Templates management console (certtmpl.msc) and perform the following steps.

*My apologies for the list numbering format issues below. Microsoft Word and WordPress can’t seem to agree on the list format. Hopefully, you can figure it out, though. 🙂

  1. Right-click the Workstation Authentication template and choose Duplicate Template.
  2. Select the Compatibility tab.
    1. Select the operating system (OS) version corresponding to the oldest OS hosting the issuing CA role in your environment from the Certification Authority drop-down list.
    1. Select the OS version corresponding to your environment’s oldest supported server or client OS from the Certificate recipient drop-down list.
  3. Select the General tab.
    1. Enter a descriptive name in the Template display name field.
    1. Select an appropriate validity period for your environment. The best practice is to limit the validity period to one year or less.
  4. Select the Cryptography tab.
    1. From the Provider Category drop-down list, choose Key Storage Provider.
    1. From the Algorithm name drop-down list, choose RSA.
    1. In the Minimum key size field, enter 2048.
    1. From the Request hash drop-down list, choose SHA256.
  5. Select the Subject Name tab.
    1. From the Subject name format drop-down list, select DNS name.
    1. Ensure that DNS name is also checked in the subject alternate name section.
  6. Select the Extensions tab.
    1. Click on Application Policies.
    1. Click Edit.
    1. Select Client Authentication.
    1. Click Remove.
    1. Click Add.
    1. Click New.
    1. Enter Remote Desktop Authentication in the Name field.
    1. Enter 1.3.6.1.4.1.311.54.1.2 in the Object identifier field.
    1. Click Ok.
    1. Select Remote Desktop Authentication.
    1. Click Ok.
  7. Select the Security tab.
    1. Click Domain Computers.
    1. Grant the Read and Enroll permissions.
  8. Click Ok.

Next, open the Certification Authority management console (certsrv.msc) and follow the steps below to publish the certificate.

  1. Expand the CA.
  2. Right-click Certificate Templates and choose New > Certificate Template to Issue.
  3. Select the Remote Desktop Authentication certificate template.
  4. Click Ok.

Group Policy

Next, on a domain controller or a workstation with the RSAT tools installed, open the Group Policy Management console (gmpc.msc) and perform the following steps to create a new GPO to enroll domain computers for the Remote Desktop Authentication certificate

  1. Right-click Group Policy Objects and choose New.
  2. Enter a descriptive name for the GPO in the Name field.
  3. Click Ok.
  4. Right-click the GPO and choose Edit.
  5. Navigate to Computer Configuration > Policies > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
  6. Double-click Server authentication certificate template.
  7. Select Enabled.
  8. Enter the name of the Remote Desktop Authentication certificate template in the Certificate Template Name field. Note: Be sure to enter the template name, not the template display name!
  9. Click Ok.

Once complete, link the GPO to the domain or OU to target the servers and workstations to which you wish to deploy the RDP certificate.

Validate Certificate

After updating group policy on a target resource, you’ll find that Nmap now shows the enterprise PKI-issued certificate used for RDP connections.

Additional Information

Understanding the Remote Desktop Protocol (RDP)

Top 5 DirectAccess Troubleshooting Tips

Top 5 DirectAccess Troubleshooting TipsDirectAccess is a thing of beauty when everything is working as it should. When it isn’t, troubleshooting can be quite challenging. DirectAccess relies on many Windows platform technologies such as Active Directory for authentication, PKI for certificate management, group policy for settings deployment, IPsec for encryption, and IPv6 for transport. With so many dependencies, locating the source of the problem can be a difficult and daunting task.

I’m frequently called upon to help organizations of all sizes with DirectAccess troubleshooting. While this post is not intended to be a detailed, prescriptive guide for DirectAccess troubleshooting, I did want to share some common troubleshooting tips based on many years of troubleshooting DirectAccess.

Here are my top 5 DirectAccess troubleshooting tips:

  1. Check Prerequisites – Before diving in and collecting network traces and scouring event logs for clues as to why DirectAccess isn’t working, it’s essential to start at the beginning. Often the source of trouble is missing or misconfigured prerequisites. For example, is the DirectAccess client running a supported operating system? Remember, clients must be running Windows 10 Enterprise or Education, Windows 8.x Enterprise, or Windows 7 Enterprise or Ultimate. Also, ensure that the Windows firewall is enabled on DirectAccess servers and clients, that certificates are installed and valid (trusted, correct EKU, etc.), and that the DirectAccess settings GPO has been applied to servers and clients.
  2. Validate External Connectivity – If you are following implementation and security best practices for DirectAccess, the DirectAccess server will be in a perimeter/DMZ network behind an edge firewall. The firewall must be configured to allow inbound TCP port 443 only. If the firewall is also performing Network Address Translation (NAT), the NAT rule must be configured to forward traffic to the DirectAccess server’s dedicated or virtual IP address (VIP), or the VIP of the load balancer. Watch for routing issues when using load balancers too. It’s a good idea to confirm external connectivity using the Test-NetConnection PowerShell command. Even better, use the open source tool Nmap for more thorough testing.
  3. Remove Third Party Software – I can’t tell you how many times I’ve resolved DirectAccess connectivity issues by removing (not just disabling!) third party software on the client and/or server. It’s not uncommon for third-party security software to interfere with IPsec and/or IPv6 communication, both of which are vital to DirectAccess. If your DirectAccess troubleshooting efforts reveal no underlying issues with prerequisites or external connectivity, I’d suggest removing (at least temporarily) any third-party software and testing again.
  4. Isolate Environmental Issues – Occasionally other settings applied manually or via Active Directory group policy will interfere with DirectAccess. Examples include IPv6 being disabled in the registry, IPv6 transition technologies required to support DirectAccess are turned off, essential firewall rules for DirectAccess are disabled, or manipulating local security settings such as Access this computer from the network. To assist with troubleshooting it might be necessary to temporarily place DirectAccess clients and servers in their own dedicated Organizational Units (OUs) and block inheritance to isolate the configuration as much as possible. In addition, if DirectAccess clients are servers are provisioned using images or templates, testing with a clean build straight from the installation source (ISO or DVD) can be helpful.
  5. Check for Unsupported Configurations – If DirectAccess isn’t working, it might be possible the configuration you are trying to use is not supported. Examples including strong user authentication with OTP when force tunneling is enabled, provisioning Windows 7 clients when using Kerberos Proxy authentication, or provisioning Windows 10 clients when Network Access Protection (NAP) integration is enabled. These configurations won’t work and are formally documented here.

This is by no means a comprehensive or exhaustive troubleshooting guide. For more information and additional DirectAccess troubleshooting guidance I would encourage you to purchase my book Implementing DirectAccess with Windows Server 2016, which has an entire chapter devoted just to troubleshooting. In addition, watch my DirectAccess video training courses on Pluralsight for details and information about DirectAccess installation, configuration, management, support, and troubleshooting. And if you’re still struggling to resolve a DirectAccess problem, use the form at the bottom of this page to contact me to inquire about additional troubleshooting help.

Additional Resources

Microsoft Windows DirectAccess Client Troubleshooting Tool
DirectAccess and Windows 10 Professional
DirectAccess Troubleshooting with Nmap
DirectAccess Unsupported Configurations
Planning and Implementing DirectAccess with Windows Server 2016 Video Training Course on Pluralsight
Implementing DirectAccess with Windows Server 2016 Book

Need assistance with DirectAccess troubleshooting? Complete the form below and I’ll get in touch with you.

DirectAccess Troubleshooting with Nmap

DirectAccess IP-HTTPS Discovery Script for NmapDirectAccess troubleshooting can be made much easier using open source tools such as Nmap. Nmap can be used to perform many essential network connectivity and configuration checks, including validating network paths, confirming DirectAccess server response, and viewing SSL configuration. Nmap can also be used to ensure that the attack surface of the DirectAccess server is properly minimized. Some tests can be performed using only native Nmap functionality, while others require the use of specialized Nmap scripts that are included with the tool.

Installation

Nmap can be installed on a wide variety of operating systems, including Windows. If you plan to install Nmap on Windows, be sure to also install WinPcap and the Microsoft Visual C++ 2013 Redistributable. The Visual C++ component is included with the Nmap download. WinPcap must be downloaded separately here.

Testing External Connectivity

Validating external connectivity is often one of the first DirectAccess troubleshooting steps I take. Confirm that the DirectAccess public hostname resolves to the correct IP address, then run the following Nmap command to validate network connectivity from the Internet to the DirectAccess server.

nmap -n -Pn -p443 <da_public_hostname>

DirectAccess Troubleshooting with Nmap

If the hostname resolves correctly and the network path is complete, the server should respond and Nmap will show the port as open. However, this doesn’t necessarily mean that the DirectAccess server is the device that replied! Due to misconfiguration, it is possible that another server or network device listening on TCP port 443 responded, so this is not a conclusive test.

DirectAccess Server Response

To confirm the DirectAccess server is responding to HTTPS requests and not some other server or device, run the following Nmap command with the ip-https-discover script.

nmap -n -Pn -p443 <da_public_hostname> –script ip-https-discover

If the DirectAccess server responds to the request, Nmap will return the following message:

IP-HTTPS is supported. This indicates that this host supports Microsoft DirectAccess.

DirectAccess Troubleshooting with Nmap

If the port is open but the script does not return this message, it is likely that another server or device is responding on TCP port 443, not the DirectAccess server.

Note: If an Application Delivery Controller (ADC) is configured to perform IP-HTTPS preauthentication, the Nmap IP-HTTPS discovery script will not return this result. This is expected and by design.

SSL Certificate Validation

It is not uncommon for DirectAccess clients to fail to connect via IP-HTTPS because of SSL certificate issues. Specifically, an SSL certificate that is not trusted, is expired, or its subject field does not match the public hostname will prevent DirectAccess clients from connecting. To view the SSL certificate configuration of a DirectAccess server, run the following Nmap command with the ssl-cert script.

nmap -n -Pn -p443 <da_public_hostname> –script ssl-cert

DirectAccess Troubleshooting with Nmap

SSL Cipher Suite Configuration

Occasionally there can be issues with the SSL configuration on the DirectAccess server that prevent some clients from connecting, or result in poor performance. This commonly occurs when administrators perform SSL hardening on the DirectAccess server and remove support for null cipher suites. Null cipher suites should never be disabled on the DirectAccess server. They are important to ensure the highest levels of performance for Windows 8.x and Windows 10 clients. Also, if an Application Delivery Controller (ADC) or load balancer is performing SSL offload, lack of support for null cipher suites will prevent Windows 8.x and Windows 10 clients from connecting. To determine if the DirectAccess server supports null cipher suites, run the following Nmap command with the ssl-enum-ciphers script.

nmap -n -Pn -p443 <da_public_hostname> –script ssl-enum-ciphers

DirectAccess Troubleshooting with Nmap

Attack Surface Audit

If DirectAccess implementation and security best practices are followed, the DirectAccess server will be behind an edge firewall. The only port required to be allowed inbound for DirectAccess is TCP port 443. It is recommended that a full port scan be performed against the DirectAccess server’s public IPv4 address to identify any unnecessary ports that may be open externally. To perform a full port scan, run the following Nmap command.

nmap -n -Pn -p- <da_public_hostname>

Ideally it should look like this.

DirectAccess Troubleshooting with Nmap

If it looks something like this, you’re in serious trouble!

DirectAccess Troubleshooting with Nmap

The DirectAccess server should never be listening for requests other that HTTPS on the public Internet. Exposing services such as SMB (TCP port 445), RDP (TCP port 3389), and others presents a significant security risk. It is recommended that edge firewalls be configured to allow inbound TCP port 443 only. If the DirectAccess server is connected directly to the public Internet (not recommended!) then the Windows Firewall should be configured to restrict access to inbound TCP port 443 only.

Additional Resources

DirectAccess IP-HTTPS Discovery Script for Nmap
Planning and Implementing DirectAccess with Windows Server 2016 on Pluralsight
Implementing DirectAccess with Windows Server 2016 Book
DirectAccess Troubleshooting and Consulting Services