Always On VPN Device Tunnel Operation and Best Practices

Always On VPN Device Tunnel Operation and Best PracticesUnlike DirectAccess, Windows 10 Always On VPN settings are deployed to the individual user, not the device. As such, there is no support for logging on without cached credentials using the default configuration. To address this limitation, and to provide feature parity with DirectAccess, Microsoft later introduced the device tunnel option in Windows 10 1709.

Device Tunnel Use Cases

The device tunnel is designed to allow the client device to establish an Always On VPN connection before the user logs on. This enables important scenarios such as logging on without cached credentials. This feature is crucial for organizations who expect users to log on to devices the first time remotely. The device tunnel can also be helpful for remote support, allowing administrators to manage remotely connected Always On VPN clients without having a user logged on. In addition, the device tunnel can alleviate some of the pain caused by administrators resetting remote worker’s passwords, or by users initiating a Self-Service Password Reset (SSPR).

Device Tunnel Requirements

The device tunnel requires Windows 10 Enterprise edition 1709 or later, and the client device must be joined to the domain. The device tunnel must be provisioned in the context of the local system account. Guidance for configuring and deploying a Windows 10 Always On VPN device tunnel can be found here.

Device Tunnel Authentication

The device tunnel is authenticated using a certificate issued to the client device, much the same as DirectAccess does. Authentication takes place on the Routing and Remote Access Service (RRAS) VPN server. It does not require a Network Policy Server (NPS) to perform authentication for the device tunnel.

Always On VPN Device Tunnel Operation and Best Practices

CRL Checking

Eventually an administrator may need to deny access to a device configured with an Always On VPN device tunnel connection. In theory, revoking the client device’s certificate and terminating their IPsec Security Associations (SAs) on the VPN server would accomplish this. However, Windows Server RRAS does not perform certificate revocation checking for Windows 10 Always On VPN device tunnel connections by default. Thankfully an update is available to enable this functionality. See Always On VPN Device Tunnel and Certificate Revocation for more details.

Configuration Best Practices

As the device tunnel is designed only to support domain authentication for remote clients, it should be configured with limited access to the on-premises infrastructure. Below is a list of required and optional infrastructure services that should be reachable over the device tunnel connection.

Required

  • All domain controllers
  • Enterprise DNS servers (if DNS is running on servers other than domain controllers)

Optional

  • All issuing certification authority (CA) servers
  • All certificate services online HTTP responders
  • All certificate services Online Certificate Status Protocol (OCSP) servers
  • System Center Configuration Manager (SCCM) distribution point servers
  • Windows Server Update Services (WSUS) servers
  • Management workstations

Limiting Access

Limiting access over the Always On VPN device tunnel can be accomplished in one of the following two ways.

Traffic Filters

The administrator can configure traffic filters on the device tunnel to restrict access only to those IP addresses required. However, be advised that when a traffic filter is enabled on the device tunnel, all inbound access will be blocked. This effectively prevents any remote management of the device from an on-premises system over the device tunnel.

Host Routes

An alternative to using traffic filters to limit access over the device tunnel is using host routes. Host routes are configured with a /32 prefix size and define a route to a specific individual host. The following is an example of host route configuration in ProfileXML.

Always On VPN Device Tunnel Operation and Best Practices

Note: A PowerShell script that enumerates all enterprise domain controllers and outputs their IP addresses in XML format for use in ProfileXML can be found here.

Caveats

Some organizations may have hundreds or even thousands of domain controllers, so creating individual host route entries for all domain controllers in profileXML may not be practical. In this scenario it is recommended to add host routes only for the domain controllers that belong to the Active Directory site where the VPN server resides.

Supportability

Do not use the <DomainNameInformation> element in ProfileXML or enable force tunneling for the device tunnel. Neither of these configurations are supported.

Tunnel Coexistence

The device tunnel can be safely deployed in conjunction with the user tunnel whenever its functionality is required.

DNS Registration

If the device tunnel and user tunnel are both deployed, it is recommended that only one of the tunnels be configured to register in DNS. If the device tunnel is configured to register its IP address in DNS, be advised that only those devices with routes configured in the device tunnel VPN profile will be able to connect remotely to Always On VPN clients.

Additional Information

Windows 10 Always On VPN Device Tunnel with Azure VPN Gateway

Windows 10 Always On VPN Device Tunnel and Certificate Revocation

Windows 10 Always On VPN Device Tunnel Configuration with Microsoft Intune

Windows 10 Always On VPN Device Tunnel Does Not Connect Automatically

Windows 10 Always On VPN Device Tunnel Missing in Windows 10 UI

Deleting a Windows 10 Always On VPN Device Tunnel

Windows 10 Always On VPN Device Tunnel Configuration using PowerShell

Troubleshooting Always On VPN Error 691 and 812 – Part 2

Troubleshooting Always On VPN Error 691 and 812 – Part 2A while back I wrote about troubleshooting and resolving Windows 10 Always On VPN errors 691 and 812. There are numerous issues that can result in these errors, and in that post I pointed out they can be caused by disabling TLS 1.0 on Windows Servers prior to Windows Server 2016. However, administrators may encounter a another scenario in which they receive errors 691 or 812 which is related to Active Directory user account configuration.

SSTP and Error 691

When attempting to establish an Always On VPN connection using the Secure Socket Tunneling Protocol (SSTP), administrators may encounter the following error message.

“The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.”

Troubleshooting Always On VPN Error 691 and 812 – Part 2

In addition, an error 691 with event ID 20227 from the RasClient source can be found in the Application event log on the client.

“The user <domain\user> dialed a connection named which has failed. The error code returned on failure is 691.”

Troubleshooting Always On VPN Error 691 and 812 – Part 2

IKEv2 and Error 812

When attempting to establish an Always On VPN connection using Internet Key Exchange version 2 (IKEv2), administrators may encounter the following error message.

“The connection as prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method configured in your connection profile. Please contact the Administrator of the RAS server and notify them of this error.”

Troubleshooting Always On VPN Error 691 and 812 – Part 2

In addition, an error 812 with event ID 20227 from the RasClient source can be found in the Application event log on the client.

Troubleshooting Always On VPN Error 691 and 812 – Part 2

NPS Event Log

On the NPS server the administrator will find an entry in the application event log with event ID 6273 from the Microsoft Windows security auditing source and the Network Policy Server task category indicating the network policy server denied access to the user. Looking closely at this event log message shows Reason Code 65 and the following reason.

“The Network Access Permission setting in the dial-in properties of the user account in Active Directory is set to Deny access to the user. To change the Network Access permission setting to either Allow access or Control access through NPS Network Policy, obtain the properties of the user account in Active Directory Users and Computers, click the Dial-in tab, and change Network Access Permission.”

Troubleshooting Always On VPN Error 691 and 812 – Part 2

Resolution

There are two options available to address this issue. The user account in Active Directory can be configured to grant access or allow access to be controlled via NPS network policy, or the NPS network policy can be configured to ignore user account dial-in properties.

User Account

Follow the steps below to change Network Access Permission on an individual user’s Active Directory account.

  1. Open the Active Directory User and Computers (ADUC) management console (dsa.msc) and double-click the user’s account.
  2. Select the Dial-in tab.
  3. In the Network Access Permission section select the option to Allow access or Control access through NPS Network Policy.

Troubleshooting Always On VPN Error 691 and 812 – Part 2

Note: If you do not see the dial-in tab, open the ADUC console on a domain controller. The dial-in tab is not displayed when using the Remote Server Administration Tools (RSAT) for Windows clients.

Network Policy

Follow the steps below to configure NPS network policy to ignore user account dial-in properties.

  1. Open the NPS management console (nps.msc) and double-click the Always On VPN network policy.
  2. In the Access Permission section select Ignore user account dial-in properties.
  3. Click Ok to save the changes.

Troubleshooting Always On VPN Error 691 and 812 – Part 2

Additional Information

Windows 10 Always On VPN Troubleshooting Error 691 and 812

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN SSTP Load Balancing with Citrix NetScaler ADCThe Internet Key Exchange version 2 (IKEv2) VPN protocol is the protocol of choice when the highest level of security is required for Always On VPN connections. It uses IPsec and features configurable security parameters that allow administrators to adjust policies to meet their specific security requirements. IKEv2 is not without some important limitations, but organizations may insist on the use of IKEv2 to provide the greatest protection possible for remote connected clients. Due to complexities of the IKEv2 transport, special configuration on the Citrix ADC (formerly NetScaler) is required when load balancing this workload.

Special Note: In December 2019 a serious security vulnerability was discovered on the Citrix ADC that gives an unauthenticated attacker the ability to arbitrarily execute code on the appliance. As of this writing a fix is not available (due end of January 2020) but a temporary workaround can be found here.

Load Balancing IKEv2

When an Always On VPN client establishes a connection using IKEv2, communication begins on UDP port 500, but switches to UDP port 4500 if Network Address Translation (NAT) is detected in the communication path between the client and the server. Because UDP is connectionless, custom configuration is required to ensure that VPN clients maintain connectivity to the same backend VPN server during this transition.

Initial Configuration

Load balancing IKEv2 using the Citrix ADC is similar to other workloads. Below are specific settings and parameters required to load balance IKEv2 using the Citrix ADC.

Note: This article is not a comprehensive configuration guide for the Citrix ADC. It assumes the administrator is familiar with basic load balancing concepts and has experience configuring the Citrix ADC.

Service Settings

The load balancing services for IKEv2 VPN will use UDP ports 500 and 4500. Create the service group and assign group members for UDP 500 as follows.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Repeat the steps above to create the service group for UDP port 4500.

Virtual Server Settings

Two virtual servers are required, one for UDP port 500 and one for UDP port 4500. Ensure that the service group using UDP port 500 is bound to the virtual server using the same port.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Repeat the steps above to create the virtual service for UDP port 4500.

Service Monitoring

Since IKEv2 uses the UDP protocol, the only option for service monitoring is to use PING, which is configured by default. Ensure that the firewall on the VPN server allows inbound ICMPv4 and ICMPv6 Echo Request. The default PING monitor on the Citrix ADC will ping the resource every 5 seconds. If a different interval is required, the administrator can edit the PING monitor and bind that to the service or service group as necessary.

Persistency Group

A Persistency Group on the Citrix ADC will be configured to ensure that IKEv2 VPN client requests from the same client are always routed to the same backend server. Follow the steps below to create a Persistency Group and assign it to both IKEv2 virtual servers created previously.

  1. In the Citrix ADC management console expand Traffic Management > Load Balancing > Persistency Groups.
  2. Click Add.
  3. Enter a descriptive name for the Persistency Group.
  4. Select SOURCEIP from the Persistence drop-down list.
  5. Next to the Virtual Server Name section click the Add button.
  6. Add both previously configured IKEv2 virtual servers for UDP 500 and 4500.
  7. Click Create.

Always On VPN IKEv2 Load Balancing with Citrix NetScaler ADC

Use Client IP

To ensure reliable connectivity for IKEv2 VPN connections it is necessary for the VPN server to see the client’s original source IP address. Follow the steps below to configure the Service Group to forward the client’s IP address to the VPN server.

  1. In the Citrix ADC management console expand System, click Settings, and then click Configure Modes.
  2. Select Use Subnet IP.
  3. Click Ok.Always On VPN IKEv2 Load Balancing and NAT
  4. Expand Traffic Management, click Load Balancing, and then click Service Groups.
  5. Select the IKEv2 UDP 500 Service Group.
  6. Click Edit in the Settings section.
  7. Select Use Client IP.
  8. Repeat these steps on the IKEv2 UDP 4500 Service Group.Always On VPN IKEv2 Load Balancing and NAT

Note: Making the above changes will require configuring the VPN server to use the Citrix ADC as its default gateway.

Additional Information

Windows 10 Always On VPN IKEv2 Load Balancing and NAT

Windows 10 Always On VPN SSTP Load Balancing with Citrix NetScaler ADC

Windows 10 Always On VPN IKEv2 Features and Limitations

Windows 10 AlWAYS On VPN and IKEv2 Fragmentation

Windows 10 Always On VPN IKEv2 Security Configuration

Windows 10 Always On VPN Certificate Requirements for IKEv2