Always On VPN Disconnects in Windows 11

Always On VPN administrators migrating their endpoints to Windows 11 may encounter a scenario where Always On VPN randomly disconnects when the VPN profile is deployed using Microsoft Intune. The same configuration deployed to Windows 10 devices works reliably, however. In addition, Always On VPN profiles deployed using PowerShell (natively or with SCCM) or PowerON DPC do not experience this problem.

Troubleshooting

Administrators troubleshooting this issue will find the root cause is associated with the Always On VPN profiles being removed and replaced each time the device syncs with Intune. This occurs even if there are no changes to the configuration. Removing and replacing the Always On VPN profiles on each device sync is unnecessary, of course, but is also highly disruptive to connected users.

Intune and XML

The Intune team identified the issue, and a fix was made available in the August update. However, many of you have reported the issue persists with some Windows 11 clients after installing the latest updates. Further investigation indicates that although the issue has been resolved when using Intune and the native VPN device configuration profile template, the problem still occurs when using the Custom device configuration template.

Workaround

Microsoft is aware of the issues with deploying Always On VPN client configuration settings using XML in Intune, but there’s no indication when or if they will fix it. Until then, administrators have two options to address this problem.

Native VPN Template

When deploying Always On VPN client configuration settings to Windows 11 endpoints, use the native VPN device configuration template, as shown here.

Using the native VPN template does have some limitations, however. The following settings are not exposed using the native VPN template and can only be configured using XML.

XML

If you must use XML, I’ve had some success by ensuring the order of XML settings is exactly as Intune expects. Follow the steps below to confirm the XML settings order in your XML configuration file.

  1. Deploy your XML file with Intune.
  2. Run Get-VpnClientProfileXML.ps1 to extract the deployed XML settings.
  3. Compare the order of settings to your existing XML.
  4. Make changes to ensure all settings in your XML are in the same order as the extracted XML.
  5. Publish a new XML configuration file using Intune and test.

I’ll caution you that this workaround doesn’t always work reliably. Some customers report that this solved their problems entirely, while others have indicated it does not. My testing shows the same results. Let us know in the comments below if this works for you!

Additional Information

Always On VPN Windows 11 Issues with Intune

Always On VPN PowerShell Script Issues in Windows 11

Always On VPN and RRAS on Windows Server Core

Windows Server Core is a refactored version of the full Windows Server operating system. Server Core does not include a Graphical User Interface (GUI) and must be managed via the command line or with PowerShell. The Routing and Remote Access Service (RRAS) is a supported workload on all supported versions of Windows Server including Windows Server 2022. Always On VPN administrators should consider installing and configuring RRAS on Windows Server Core to ensure their VPN infrastructure’s best security and performance.

Server Core Benefits

Windows Server Core is a minimal installation option of the Windows Server operating system that provides numerous benefits, particularly for environments where security, resource efficiency, and reduced maintenance overhead are essential. Here are some of the key benefits of using Windows Server Core.

Minimized Attack Surface – Windows Server Core has a smaller footprint compared to the full GUI version, which means fewer components and services are installed by default. This reduces the potential attack surface and minimizes security vulnerabilities.

Enhanced Security – With fewer components and a reduced attack surface, there are fewer potential vectors for malware or unauthorized access. This makes Windows Server Core a more secure choice for critical server roles like RRAS.

Reduced Maintenance – Since there are fewer components to update, patching and maintaining a Windows Server Core system is quicker and requires less effort. This is especially beneficial in large-scale server deployments.

Improved Stability – By removing the graphical user interface (GUI), Windows Server Core has fewer processes running in the background, leading to a more stable and predictable server environment.

Simplified Management – Windows Server Core is designed for remote administration. It allows the administrator to manage it using command-line tools, PowerShell, or remote management tools like the Remote Server Administration Tools (RSAT) and Windows Admin Center. This makes it easier to manage multiple servers from a single location.

Faster Reboots – Windows Servers require periodic reboots. With Windows Server Core, reboot times are considerably faster, resulting in less downtime during maintenance periods.

RSAT

The Remote Server Administration Tools (RSAT) can be installed on Windows clients and servers to enable remote administration using the familiar Routing and Remote Access Management console (rrasmgmt.msc) and Remote Access Management console (ramgmtui.exe) GUI tools.

Windows Client

To install the Remote Access Management tools on Windows client operating systems, navigate to Settings > Apps > Optional Features. Click Add a feature, select RSAT: Remote Access Management Tools, then click Install.

Optionally the Remote Access Management tools can be installed by running the following PowerShell command.

Add-WindowsCapability -Online -Name Rsat.RemoteAccess.Management.Tools~~~~0.0.1.0

Windows Server

To install the Remote Access Management tools on Windows Server run the following PowerShell command.

Install-WindowsFeature -Name RSAT-RemoteAccess

Windows Admin Center

The Windows Admin Center is a free remote management tool from Microsoft for managing Windows Server (core and GUI) remotely. It is especially helpful for Server Core management as it provides a GUI for many common administrative tasks.

You can download Windows Admin Center here.

Additional Information

Windows Server Core Installation Option

Windows Server Core vs. Desktop

PowerShell Remote Server Administration

Windows Admin Center

Windows Server 2012 and 2012 R2 End of Life

DirectAccess on Microsoft Windows

I want to remind you of a critical upcoming milestone that may affect your business. In just 60 days, we will reach the end of support for Windows Server 2012 and Windows Server 2012 R2. As of October 10, 2023, these operating systems will no longer receive security updates or technical support from Microsoft.

End of Support

End of support means your servers will be more vulnerable to security risks and potential threats. It is essential to take action now to ensure your IT infrastructure’s continued security and stability. Upgrading to newer, supported operating systems will protect your data and systems from potential cyber threats and provide access to enhanced features and performance improvements.

Don’t Wait

Now is the time to migrate those remaining workloads for those still running Windows Server 2012 and 2012 R2! Consider the following commonly deployed services that may still be running on Windows Server 2012 or 2012 R2 in your organization.

Remote Access – Windows Server Routing and Remote Access Service (RRAS) is commonly deployed to provide secure remote access for field-based workers. In addition, Absolute Secure Access (formerly NetMotion Mobility) is a widely implemented premium alternative to RRAS. Organizations may be hesitant to migrate these workloads because disrupting remote workers is painful.

DirectAccess – This remote access technology is widely deployed and extremely difficult to migrate. In addition, the complex nature of DirectAccess, with its many intricate interdependencies, poses a significant challenge to organizations migrating this role.

PKI – This is likely the most common enterprise service to be found running on Windows Server 2012 and 2012R2. Most organizations relying on Windows Active Directory Certificate Services (AD CS) to issue and manage enterprise certificates are reluctant to move this workload once it is deployed. This service is much easier to migrate than you might think! It can be done without disruption as well.

Consulting Services

We understand that upgrading might require careful planning and coordination, and our team is here to support you throughout the transition process. Don’t delay – take this opportunity to safeguard your organization’s data and systems by upgrading to the latest Windows Server version or exploring cloud-based solutions.

Get In Touch

Please don’t hesitate to contact us for further assistance or any questions regarding the upgrade process. Together, let’s ensure your business remains secure and productive. You can get started today by booking a free one-hour consultation to discuss your migration strategy. Just fill out the form below and I’ll provide more information.