DirectAccess NRPT Configuration with Split DNS

DirectAccess NRPT Configuration with Split DNSThe Name Resolution Policy Table (NRPT) in Windows provides policy-based name resolution request routing for DNS queries. DirectAccess uses the NRPT to ensure that only requests for resources in the internal namespace, as defined by the DirectAccess administrator, are sent over the DirectAccess connection. DNS queries for all other namespaces are sent to the DNS servers defined on the client’s network interface.

Note: This behavior changes when force tunneling is enabled. In this case, all DNS queries are sent over the DirectAccess connection with the exception of the NLS and the DirectAccess server’s public hostname(s). If force tunneling is enabled, the configuration guidance described below is not required.

Split DNS

NRPT configuration is straightforward when the internal and external namespaces are unique. However, when split DNS is used, meaning when the internal and external namespaces are the same, DirectAccess configuration is more challenging. Typically, there may be many resources that should not go over the DirectAccess connection, such as public-facing web servers, email and unified communications servers, federation servers, etc. Without additional configuration, requests for all of these services would go over the DirectAccess connection. That may or may not be desirable, depending on the requirements of the implementation.

DirectAccess Server

One crucial public resource is the DirectAccess server itself. When using split DNS, the DirectAccess implementation’s public hostname will, by default, be included in the internal namespace. In this scenario, the DirectAccess client will fail to establish a connection to the DirectAccess server.

Troubleshooting

When troubleshooting failed connectivity, the output of ipconfig will show the IP-HTTPS tunnel interface media state as “Media disconnected”.

DirectAccess NRPT Configuration with Split DNS

The output of Get-NetIPHttpsState will also return an error code 0x2AF9 with an interface status “Failed to connect to the IPHTTPS server; waiting to reconnect”.

DirectAccess NRPT Configuration with Split DNS

To further troubleshoot this issue, examine the output of Get-NetIPHttpsConfiguration. Test name resolution of the FQDN listed in the ServerURL field. If the issue is related to NRPT configuration, the client will fail to resolve this name to an IP address. Testing from a non-DirectAccess client should resolve correctly, however.

DirectAccess NRPT Configuration with Split DNS

NRPT Configuration

If split DNS is employed, it is necessary to include the DirectAccess server’s public hostname in the NRPT as an exemption. This will cause the DNS query for the public hostname to use public DNS servers, allowing the DirectAccess client to establish a connection successfully.

To resolve this issue, open the Remote Access Management console on the DirectAccess server, highlight DirectAccess and VPN under Configuration, and then click Edit on Step 3. Select DNS, and then double-click on an empty row in the table.

DirectAccess NRPT Configuration with Split DNS

Enter the public hostname for the DirectAccess deployment in the DNS suffix field (the public hostname can be found by clicking Edit on Step 2). Do NOT specify a DNS server. Click Apply, click Next twice, and then click Finish.

DirectAccess NRPT Configuration with Split DNS

Note: For multisite deployments, be sure to include the public hostname for each entry point in the enterprise. Also, if multisite is configured to use GSLB, include the GSLB hostname as well.

PowerShell

Alternatively, you can run the following PowerShell commands to automatically configure the NRPT for split DNS. For multisite deployments, be sure to run these commands on at least one DirectAccess server in each site.

$hostname = Get-RemoteAccess | Select-Object -ExpandProperty ConnectToAddress
Add-DAClientDnsConfiguration -DnsSuffix $hostname -PassThru

If multisite is configured to use GSLB, run the following PowerShell commands on one DirectAccess server in the enterprise.

$gslbfqdn = Get-DAMultiSite | Select-Object -ExpandProperty GslbFqdn
Add-DAClientDnsConfiguration -DnsSuffix $gslbfqdn -PassThru

Additional Information

Troubleshooting DirectAccess IP-HTTPS Error 0x2af9

DirectAccess DNS Not Working Properly

DirectAccess DNS Records Explained

Troubleshooting Name Resolution Issue on DirectAccess Clients

DirectAccess DNS Not Working Properly

Name resolution and proper DNS server configuration is vital to the functionality of DirectAccess. When performing initial configuration of DirectAccess, or making changes to the DNS server configuration after initial configuration, you may notice the operations status for DNS indicates Critical, and that the operations state shows Server responsiveness.

DirectAccess DNS Not Working Correctly

Highlighting the DNS server on the Operations Status page and viewing the details shows that DNS is not working properly with the following error message:

None of the enterprise DNS servers <IPv6_address> used by DirectAccess
clients for name resolution are responding. This might affect DirectAccess
client connectivity to corporate resources.

DirectAccess DNS Not Working Correctly

There are a number of things that can contribute to this problem, but a common cause is an error made when assigning a DNS server to a specific DNS suffix. An inexperienced DirectAccess administrator might specify the IPv4 address of an internal corporate DNS server, which is incorrect. The DNS server IPv4 address should be the address assigned to the DirectAccess server’s internal network interface.

The best way to ensure that the DNS server is configured correctly for DirectAccess is to delete the existing entry and then click Detect.

DirectAccess DNS Not Working Correctly

An IPv6 address will be added automatically. This is the IPv6 address of the DNS64 service running on the DirectAccess server, which is how the DNS server should be configured for proper DirectAccess operation.

DirectAccess DNS Not Working Correctly

Once the changes have been saved and applied, the DNS server should once again respond and the status should return to Working.

DirectAccess DNS Not Working Correctly

Troubleshooting Name Resolution Issues on DirectAccess Clients

When troubleshooting name resolution issues on a Windows client, NSlookup is an essential tool. However, it is important to understand that using NSlookup on a DirectAccess client might not always work as you expect. Although using NSlookup on a DirectAccess client will work normally when the client is on the corporate network, it will not provide the correct results to queries for internal hostnames when the DirectAccess client is outside of the corporate network without taking additional steps. This is because when a DirectAccess client is outside the corporate network, the Name Resolution Policy Table (NRPT) is enabled. The NRPT provides policy-based name resolution routing for DirectAccess clients, sending name resolution requests for certain namespaces to specific DNS servers. You can view the NRPT on a Windows 8.x DirectAccess client by issuing the following PowerShell command:

Get-DnsClientNrptPolicy

Troubleshooting Name Resolution Issues on DirectAccess Clients

You can view the NRPT on a Windows 7 DirectAccess client by issuing the following netsh command:

netsh namespace show policy

Troubleshooting Name Resolution Issues on DirectAccess Clients

Here you’ll notice that the namespace .lab.richardhicks.net is configured to use the DNS64 service running on the DirectAccess server at 2002:62bd:d898:3333::1. Notice also that the host nls.lab.richardhicks.net is not configured to use a DNS server. This effectively exempts this host from the NRPT, forcing name resolution requests for this Fully-Qualified Domain Name (FQDN) to be delivered to the DNS servers configured on the network adapter.

A Working Example

With the NRPT enabled, which occurs whenever the DirectAccess client is outside of the corporate network, a name resolution request for app1.lab.richardhicks.net would be sent to the DNS64 service on the DirectAccess server. A name resolution request for technet.microsoft.com would be sent to the DNS servers assigned to the network adapter because the NRPT contains no entry for this namespace. And even though the host nls.lab.richardhicks.net is a part of the internal namespace, a name resolution request for this host would also be sent to the DNS servers assigned to the network adapter because it has been specifically exempted from the NRPT.

NSlookup

The NSlookup utility is unaware of the NRPT. Whenever you use NSlookup it will, by default, automatically send queries directly to the DNS servers configured on the network adapter, regardless of the NRPT. If you wish to use NSlookup to test name resolution for external hostnames, use it as you normally would. However, if you wish to use NSlookup to resolve internal hostnames over the DirectAccess connection, you will need to tell NSlookup to use the DNS64 service running on the DirectAccess server. You can do this by running NSlookup interactively and using the server command to point it to the IPv6 address of the DNS64 service, which you can find in the NRPT.

Troubleshooting Name Resolution Issues on DirectAccess Clients

This also applies to the PowerShell cmdlet Resolve-DNSname. Here you’ll use the -Server switch to specify the DNS64 server’s IPv6 address.

Resolve-DNSName –Server <DNS64_IPv6_Address> app1.lab.richardhicks.net

Troubleshooting Name Resolution Issues on DirectAccess Clients

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