Always On VPN Short Name Access Failure

Using Microsoft Endpoint Manager (Intune), administrators can provision Always On VPN to devices that are Azure AD joined only. Users accessing on-premises resources from these devices can still use seamless single sign-on, making this deployment option popular for organizations moving to the cloud.

Short Names

After deploying Always On VPN to Windows 10 devices that are Azure AD joined only and configured to use client certificate authentication, administrators may find that users cannot access on-premises resources by their short name, such as \\app1. The connection fails and returns the following error message.

“Windows can’t find <servername/sharename>. Check the spelling and try again.”


Interestingly, on-premises resources are accessible using their fully qualified domain name (FQDN), such as \\


Testing name resolution using the short name works as expected, and the resource is reachable at the network layer, as shown here.


This issue is related to how Windows performs authentication when connected via VPN. To resolve this issue, edit the rasphone.pbk file and change the value of UseRasCredentials to 0. Rasphone.pbk can be found in the $env:AppData\Microsoft\Network\Connections\Pbk folder.

After updating this setting, restart the VPN connection for the change to take effect.

Proactive Remediations

While helpful for testing, editing rasphone.pbk manually obviously does not scale well. To address this, consider using Intune Proactive Remediations. Intune Proactive Remediations allows administrators to deploy detection and remediation PowerShell scripts to monitor specific settings and update them if or when they change. Proactive Remediations will ensure the setting is applied consistently across all managed endpoints.

GitHub Repository

I have created a new GitHub repository dedicated to PowerShell scripts for Endpoint Manager Proactive Remediations for Always On VPN. There you will find detection and remediation scripts for the UseRasCredentials settings change described in this article.

Additional Information

Always On VPN Endpoint Manager Proactive Remediation Scripts on GitHub

Endpoint Manager Proactive Remediations Tutorial

DirectAccess Selective Tunneling

DirectAccess Selective TunnelingDirectAccess administrators, and network administrators in general, are likely familiar with the terms “split tunneling” and “force tunneling”. They dictate how traffic is handled when a DirectAccess (or VPN) connection is established by a client. Split tunneling routes only traffic destined for the internal network over the DirectAccess connection; all other traffic is routed directly over the Internet. Force tunneling routes all traffic over the DirectAccess connection.

Force Tunneling

DirectAccess uses split tunneling by default. Optionally, it can be configured to use force tunneling if required. Force tunneling is commonly enabled when DirectAccess administrators want to inspect and monitor Internet traffic from field-based clients.

Note: One-time password user authentication is not supported when force tunneling is enabled. Details here.


Force tunneling is not without its drawbacks. It requires that an on-premises proxy server be used by DirectAccess clients to access the Internet, in most cases. In addition, the user experience is often poor when force tunneling is enabled. This is caused by routing Internet traffic, which is commonly encrypted, over an already encrypted connection. The added protocol overhead caused by double encryption (triple encryption if you are using Windows 7!) along with using a sub-optimal network path increases latency and can degrade performance significantly. Also, location-based services typically fail to work correctly.

Selective Tunneling

“Selective Tunneling” is a term that I commonly use to describe a configuration where only one or a few specific public resources are tunneled over the DirectAccess connection. A common use case is where access to a cloud-based application is restricted to the IP address of a corporate proxy or firewall.

Using the Name Resolution Policy Table (NRPT) and taking advantage of DirectAccess and its requirement for IPv6, DirectAccess administrators can choose to selectively route requests for public hosts or domains over the DirectAccess connection. The process involves defining the public Fully Qualified Domain Name (FQDN) as “internal” in the DirectAccess configuration and then assigning an on-premises proxy server for DirectAccess clients to use to access that namespace.

Enable Selective Tunneling

While some of the selective tunneling configuration can be performed using the Remote Access Management console, some of it can only be done using PowerShell. For this reason, I prefer to do everything in PowerShell to streamline the process.

Run the following PowerShell commands on the DirectAccess server to enable selective tunneling for the “” domain.

$namespace = “” # include preceding dot for namespace, omit for individual host
$dnsserver = Get-ItemPropertyValue –Path HKLM:\\SYSTEM\CurrentControlSet\Services\RaMgmtSvc\Config\Parameters -Name DnsServers

Add-DAClientDnsConfiguration -DnsSuffix $namespace -DnsIpAddress $dnsserver -PassThru

$gpo = (Get-RemoteAccess).ClientGpoName
$gpo = $gpo.Split(‘\’)[1]
$proxy = “” # this is the FQDN and port for the internal proxy server
$rule = (Get-DnsClientNrptRule -GpoName $gpo | Where-Object Namespace -eq $namespace | Select-Object -ExpandProperty “Name”)

Set-DnsClientNrptRule -DAEnable $true -DAProxyServerName $proxy -DAProxyType “UseProxyName” -Name $rule -GpoName $gpo

If Windows 7 client support has been enabled, run the following PowerShell commands on the DirectAccess server. If multisite is enabled, run these commands on one DirectAccess server in each entry point.

$downlevelgpo = (Get-RemoteAccess).DownlevelGpoName
$downlevelgpo = $downlevelgpo.Split(‘\’)[1]
$proxy = “” # this is the FQDN and port for the internal proxy server
$downlevelrule = (Get-DnsClientNrptRule -GpoName $downlevelgpo | Where-Object Namespace -eq $namespace | Select-Object -ExpandProperty “Name”)

Set-DnsClientNrptRule -DAEnable $true -DAProxyServerName $proxy -DAProxyType “UseProxyName” -Name $downlevelrule -GpoName $downlevelgpo

To remove a namespace from the NRPT, run the following PowerShell command.

Remove-DAClientDnsConfiguration -DnsSuffix $namespace


While selective tunneling works well for the most part, the real drawback is that only Microsoft browsers (Internet Explorer and Edge) are supported. Web sites configured for selective tunneling will not be reachable when using Chrome, Firefox, or any other third-party web browser. In addition, many web sites deliver content using more than one FQDN, which may cause some web pages to load improperly.

Additional Resources

DirectAccess Force Tunneling and Proxy Server Configuration

NetMotion Mobility for DirectAccess Administrators – Split vs. Force Tunneling

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