Always On VPN and IKEv2 Fragmentation

The IKEv2 protocol is a popular choice when designing an Always On VPN solution. When configured correctly it provides the best security compared to other protocols. The protocol is not without some unique challenges, however. IKEv2 is often blocked by firewalls, which can prevent connectivity. Another lesser know issue with IKEv2 is that of fragmentation. This can result in failed connectivity that can be difficult to troubleshoot.

IP Fragmentation

IKEv2 uses UDP for transport, and typically most packets are relatively small. The exception to this is when authentication takes place, especially when using client certificate authentication. The problem is further complicated by long certificate chains and by RSA keys, especially those that are greater than 2048 bit. If the payload exceeds 1500 bytes, the IP packet will have to be broken in to smaller fragments to be sent over the network. If an intermediary device in the path is configured to use a smaller Maximum Transmission Unit (MTU), that device may fragment the IP packets.

IP Fragmentation and Firewalls

Many routers and firewalls are configured to drop IP fragments by default. When this happens, IKEv2 communication may begin initially, but subsequently fail. This typically results in an error code 809 with a message stating the following.

“Can’t connect to [connection name]. The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g. firewalls, NAT, routers, etc.) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.”

Always On VPN and IKEv2 Fragmentation

Troubleshooting

When troubleshooting potential IKEv2 fragmentation-related connection failures, a network trace should be taken of the connection attempt on the client. Observe the packet sizes during the conversation, especially IKE_AUTH packets. Packet sizes exceeding the path MTU will have to be fragmented, as shown here.

Always On VPN and IKEv2 Fragmentation

Measuring Path MTU

Measuring the path MTU between the client and server can be helpful when troubleshooting fragmentation related issues. The mtupath.exe utility is an excellent and easy to use tool for this task. The tool can be downloaded here.

Always On VPN and IKEv2 Fragmentation

IKEv2 Fragmentation

To address the challenges with IP fragmentation and potential connectivity issues associated with network devices dropping fragmented packets, the IKEv2 protocol itself can be configured to perform fragmentation at the IKE layer. This eliminates the need for IP layer fragmentation, resulting in better reliability for IKEv2 VPN connections.

Both the server and the client must support IKEv2 fragmentation for this to occur. Many firewall and VPN vendors include support for IKEv2 fragmentation. Consult the vendor’s documentation for configuration guidance. For Windows Server Routing and Remote Access (RRAS) servers, the feature was first introduced in Windows Server 1803 and is supported in Windows Server 2019. Windows 10 clients support IKEv2 fragmentation beginning with Windows 10 1803.

Enabling IKEv2 Fragmentation

Windows 10 clients support IKEv2 fragmentation by default. However, it must be enabled on the server via the registry. The following PowerShell command will enable IKEv2 fragmentation support on Windows Server 1803 and later.

New-ItemProperty -Path “HKLM:\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters\Ikev2\” -Name EnableServerFragmentation -PropertyType DWORD -Value 1 -Force

A PowerShell script to implement IKEv2 fragmentation can be found on my GitHub here.

Validation Testing

Once IKEv2 fragmentation is configured on the VPN server, a network capture will reveal the IKE_SA_INIT packet now includes the IKEV2_FRAGMENTATION_SUPPORTED notification message.

Always On VPN and IKEv2 Fragmentation

Additional Information

Windows 10 Always On VPN IKEv2 Security Configuration

RFC 7383 – IKEv2 Message Fragmentation

IEA Software MTU Path Scan Utility

Windows 10 Always On VPN Hands-On Training Classes

Always On VPN ProfileXML Editing and Formatting with Visual Studio Code

Always On VPN ProfileXML Editing and Formatting with Visual Studio CodeWindows 10 Always On VPN is designed to be implemented and managed using a Mobile Device Management (MDM) platform such as Microsoft Intune. With Intune specifically, there is an option to configure an Always On VPN profile in the UI. However, it provides only limited support and does not include all settings and options required for many deployments. Crucially, IKEv2 advanced security settings cannot be configured using the Intune portal. Also, there is currently no option for configuring a device tunnel with Intune. In these scenarios the administrator must manually create a ProfileXML file and provision it using Intune, System Center Configuration Manager (SCCM), or PowerShell.

ProfileXML

ProfileXML includes all settings that define the Always On VPN connection. The options and settings available are documented in the VPNv2 Configuration Service Provider (CSP) reference on Microsoft’s web site. ProfileXML is formatted using elements and settings within those elements. The formatting and syntax are critical to ensuring proper operation. Any error in syntax or formatting can result in an error, such as those described here.

XML Readability

Formatting is also important for readability, which is often helpful when reviewing configuration settings or troubleshooting syntax errors. For example, an element may be defined correctly but may be nested wrong. Often XML files are created with all text being left-justified, or with everything on a single line, making the content difficult to read. Using a file editor that recognizes XML files can be beneficial.

Visual Studio Code

To create, edit, and review ProfileXML it is recommended that a proper editing tool be used. I recommend using Microsoft’s Visual Studio Code. It is free, and it is especially helpful when editing XML files. Visual Studio Code can be downloaded here.

XML Tools VS Code Plug-In

To further enhance Visual Studio Code’s XML editing and formatting capabilities I recommend installing the XML Tools plug-in. This tool extends the native features of VS code for handling XML files. One important thing it adds is a formatting feature that will make your ProfileXML much easier to manage. The XML Tools plug-in for VS Code can be downloaded here.

XML Formatting

Once the XML Tools plug-in for VS code has been installed, formatting XML for readability is straightforward. Simply right-click anywhere in the document and choose Format Document.

Always On VPN ProfileXML Editing and Formatting with Visual Studio CodeOnce complete, the XML document will be formatted with proper indenting and nesting of elements, as shown here.

Always On VPN ProfileXML Editing and Formatting with Visual Studio CodeSummary

Formatting and syntax must be strictly adhered to when creating a ProfileXML file for Windows 10 Always On VPN. Using Visual Studio Code with the XML Tools plug-in allow the administrator to create and edit XML with proper formatting, which greatly improves readability and allows for streamlined configuration review and troubleshooting.

Acknowledgements

Special thanks to Colin, an avid reader of the articles on this web site for this tip. Thanks, Colin! 🙂

Additional Information

Always On VPN and DirectAccess Scripts and Sample Files on GitHub

Always On VPN IKEv2 Security Configuration

Always On VPN Device Tunnel Step-by-Step Configuration using PowerShell

Always On VPN Hands-On Training Classes in 2019

Always On VPN IKEv2 and SSTP Fallback

Always On VPN IKEv2 and SSTP FallbackA while back I wrote about the various VPN protocols supported for Windows 10 Always On VPN. The two most common are Internet Key Exchange version 2 (IKEv2) and Secure Socket Tunneling Protocol (SSTP). The article covers in detail each protocol’s advantages and disadvantages. To summarize, IKEv2 provides the best security (when configured correctly!) and SSTP is firewall-friendly ensuring ubiquitous access. Ideally an Always On VPN connection will attempt to use the more secure IKEv2 first, then fallback to SSTP only when IKEv2 is unavailable. Unfortunately, Always On VPN connections do not work this way today.

Important Note: IKEv2 with SSTP fall back is configured differently in Windows 11. Details here.

IKEv2 and SSTP

IKEv2 and SSTP are not mutually exclusive. When using Windows Routing and Remote Access Service (RRAS) as the VPN server, both protocols can be configured and enabled for VPN clients. To allow VPN clients to automatically select a protocol, the NativeProtocolType element in ProfileXML can be set to Automatic.

Always On VPN IKEv2 and SSTP Fallback

IKEv2 with SSTP Fallback?

In theory, with the NativeProtocolType set to Automatic, the Windows 10 client would first attempt to establish an IKEv2 connection, then fall back to SSTP if IKEv2 is not available. In practice, this is not the case.

SSTP Preferred over IKEv2

In operation, setting the NativeProtocolType to Automatic results in the Windows 10 client attempting to establish a VPN connection using SSTP first! If the SSTP connection fails, only then will IKEv2 be used. The only scenario in which I can imagine SSTP failing and IKEv2 being successful would be if SSTP is not supported by the VPN server. Sadly, this scenario may result in failed connections due to a bug in the way ProfileXML settings are processed. Details here.

VPN Strategy

The initial VPN protocol selection behavior is dictated by the VpnStrategy setting of the Always On VPN connection in the rasphone.pbk file. This file can be found under C:\Users\[username]\AppData\Roaming\Microsoft\Network\Connections\Pbk. The documentation on the Microsoft website is terribly outdated and does not include the following important VpnStrategy settings pertinent to Windows 10 Always On VPN connections.

  • 5 = Only SSTP is attempted
  • 6 = SSTP is attempted first
  • 7 = Only IKEv2 is attempted
  • 8 = IKEv2 is attempted first
  • 14 = IKEv2 is attempted followed by SSTP

Always On VPN Default Behavior

For Always On VPN, when the NativeProtocolType is set to Automatic in ProfileXML, VpnStrategy is set to 6 by default, which means the connection will attempt to use SSTP first. If it fails, IKEv2 will be attempted.

Always On VPN IKEv2 and SSTP Fallback

If the NativeProtocolType in ProfileXML is set to IKEv2, VpnStrategy is set to 7 and only IKEv2 is used. A connection using SSTP is never attempted.

Workaround

Setting the VpnStrategy to 8 or 14 will force the client to attempt an IKEv2 connection first. However, this setting is dynamically updated by Windows and is subject to change. For example, if an IKEv2 connection fails and SSTP is successful, Windows will then set the VpnStrategy to 6 and all subsequent VPN connection attempts will use SSTP first. Because of this it will be necessary to update the VpnStrategy setting each time prior to establishing a VPN connection. This can be done using a scheduled task and my Update-Rasphone.ps1 script from GitHub.

Additional Information

Always On VPN IKEv2 with SSTP Fall Back in Windows 11

Always On VPN Protocol Recommendations for Windows Server RRAS

Always On VPN IKEv2 Security Configuration

Always On VPN Certificate Requirements for IKEv2

Always On VPN IKEv2 Load Balancing with KEMP LoadMaster Load Balancer