Microsoft Entra Private Network Connector Overview and Deployment Strategies

When deploying Microsoft Entra Private Access, administrators must install at least one Entra Private Network Connector to facilitate communication between Global Secure Access clients and on-premises resources. The Entra Private Network connector is a software agent that communicates outbound only. It requires no inbound connectivity, reducing public network exposure and minimizing the organization’s attack surface.

Entra Private Network Connector

The Entra Private Network connector is essentially the old Azure Application Proxy, updated to support all TCP and UDP-based communication. You can download the connector by opening the Entra admin center, navigating to Global Secure Access > Connect > Connectors, and clicking the Download connector service link.

Cloud Appliances

To enable access to cloud-hosted resources, the Entra Private Network connector can be installed on a VM in those environments. However, the Entra Private Network connector is also available as an appliance in public preview for the following cloud providers.

Resource Requirements

The following recommendations pertain to VM resources for the Entra Private Network connector server.

  • Windows Server 2016 or later. However, Windows Server 2016 reaches end of life in January 2027, so Windows Server 2022 and later are recommended. The Desktop edition is required, but it can technically be installed on Server Core with the Application Compatibility Feature on Demand for Server Core. However, Microsoft may not formally support this option.
  • Minimum 4 CPU cores and 8GB RAM. Monitor resource utilization during migration. Provision additional CPU and/or memory when utilization consistently exceeds 70% during peak times. Scaling out (adding servers) is preferred over scaling up (adding CPU and RAM).
  • Domain Join. Domain join is optional but recommended. Domain join is required to support single sign-on (SSO).

Connector Groups

A Connector Group is a logical grouping of Entra Private Network connectors. A Connector Group functions as a single unit for high availability and load balancing. Connectors are deployed in the same region as the tenant by default.

Default Group

When you install the Entra Private Network connector, it is placed into the Default connector group. However, this may not always be desirable. For example, the organization may have multiple data centers in different geographies. They may also have resources hosted in different Active Directory forests or perhaps located in isolated network locations. Using a common connector group may be suboptimal or not work at all.

Custom Groups

Administrators can define custom connector groups as needed. Custom connector groups ensure that connectors always have access to the resources nearest to them. They can be deployed in different locations and assigned to other Azure regions to ensure optimal traffic routing and reduced latency. Today, administrators can create connector groups in the North America, Europe, Australia, Asia, and Japan regions.

Create a Connector Group

Open the Microsoft Entra admin center and perform the following steps to create a new Entra Private Network connector group.

  1. Navigate to Global Secure Access > Connect > Connectors and Sensors.
  2. Click on New Connector Group.
  3. In the Name field, enter a descriptive name for the connector group.
  4. From the Connectors drop-down list, select one or more Entra Private Network connectors to assign to the group. Optionally, you can leave this field blank and assign connectors later.
  5. Click Save.

Connector Group Assignment

Once you have created a new connector group, you can assign Quick Access or individual Enterprise applications to it as follows.

Quick Access

To assign a new connector group to the Quick Access application, open the Entra admin console, navigate to Global Secure Access > Applications > Quick Access, and select the Network access properties tab. Select the new connector group from the Connector Group drop-down list.

Enterprise Applications

To assign a new connector group to an individual Enterprise application, navigate to Global Secure Access > Applications > Enterprise applications. Select an application, then select Network access properties. Select the new connector group from the Connector Group drop-down list.

Deployment Strategy

The following are best practices for deploying the Entra Private Network connector.

Redundancy

Always deploy at least two Entra Private Network connectors to ensure high availability and eliminate single points of failure.

Location

Install the Entra Private Network connector on servers closest to the applications they serve. Deploy connectors in all locations where applications are accessed, including on-premises networks and Infrastructure-as-a-Service (IaaS) resources.

Default Connector Group

Avoid using the default connector group for application assignment. Always use custom connector groups for application access. This ensures that new connectors do not process production traffic immediately after installation, which can cause unexpected behavior if the connector is not optimally deployed for the published resource or is not connected to the back-end application.

Deleting Connectors

Entra Private Network connectors cannot be removed from the management console. If you uninstall a connector, its status will show as inactive. After 10 days of inactivity, it will be automatically removed.

Reassigning Connectors

Administrators can reassign connectors to different connector groups at any time. However, existing connections on that connector server from the prior group assignment will remain until they age out. Administrators can restart the connector service or reboot the server to address this issue.

Restart-Service -Name WAPCSvc -PassThru

Connector Updates

The Entra Private Network connector will automatically install major updates when they become available. However, not all updates are applied automatically. Don’t be alarmed if you see discrepancies between release versions across multiple connector servers in the admin console. Administrators can always perform software updates manually to ensure uniform connector versions in their environment, if desired.

Diagnostics

Beginning with Entra Private Network connector v1.5.4287.0, the agent installation also includes the diagnostic utility ConnectorDiagnosticsTool.exe, which is in the C:\Program Files\Microsoft Entra Private Network Connector\ folder on the connector server. Running the tool initiates a series of tests to perform a health check of the connector service, including certificate status, connectivity, enabled TLS versions, service status, and more.

Note: Entra Private Network connector v1.5.4522.0 and later includes a graphical output, as shown above. Previous versions featured text-based output only.

Summary

Microsoft Entra Private Network Connectors are lightweight, outbound-only agents that enable secure access to on-premises and cloud resources through Entra Private Access. Best practices emphasize deploying at least two connectors per location for redundancy, placing them close to target applications, using custom connector groups for high availability, load balancing, and optimal routing, and assigning them to Quick Access or enterprise applications while avoiding the default group. Ensure that VMs are appropriately sized for the expected connector traffic, and consider using marketplace appliances for Azure, AWS, and GCP. If you’ve previously deployed the Entra Private Network connector, ensure that it is running the latest release to take advantage of new diagnostics for troubleshooting.

Additional Information

Microsoft Entra Private Network Connectors

Microsoft Entra Private Network Connector groups

Preventing Port Exhaustion on Entra Private Network Connector Servers

Microsoft Entra Private Access Intelligent Local Access

Always On VPN vs. Entra Private Access: Choosing the Right Access Model for Your Organization

Certificate Connector for Microsoft Intune Agent Certificate Renewal Failure

The Certificate Connector for Microsoft Intune is a vital component that allows administrators to issue and manage enterprise PKI certificates to endpoints managed by Microsoft Intune. The connector is installed on a Windows server with access to the on-premises Certificate Authority (CA). It is registered with Intune and can be used by any PKCS or SCEP device configuration profiles defined by Intune administrators.

Agent Certificate

When you install the Certificate Connector for Intune, a certificate issued by the Microsoft Intune ImportPFX Connector CA is automatically enrolled into the local computer certificate store of the server where the connector is installed. This certificate authenticates the connector to Intune and is valid for one year from the date of issuance. This certificate is automatically renewed in most cases. However, some configurations prevent this from happening.

Failed To Renew

Administrators may find event log errors with event ID 2 from the CertificateConnectors source in the Microsoft-Intune-CertificateConnectors operational event log with the following information.

Pki Create Service:

Failed to renew agent certificate

System.Security.Cryptography.CryptographicException: Access is denied.

Root Cause

Agent certificate renewal fails when the Certificate Connector for Intune is running under a service account that is not a member of the local administrators security group. You will not encounter this error if the connector services are running in the SYSTEM context, however.

Resolution

There are a few different ways to resolve this issue. Here are some options to consider.

Grant Admin Rights

Adding the service account under which the connector service runs will allow the agent certificate to renew automatically. However, this may not be desirable from a security perspective. To address this, administrators may temporarily grant local administrative access to renew the agent certificate, then revoke this permission once the certificate has been successfully renewed. However, this is a manual process that doesn’t scale well and requires annual administrative intervention.

Reinstall

Uninstalling and reinstalling the Certificate Connector for Intune will force a new certificate enrollment during the registration process. You can delete the old certificate after completing the installation.

Switch to SYSTEM

Changing from a service account to SYSTEM will also resolve this issue. However, it is not recommended to make these changes directly on the services themselves. Instead, administrators should remove and reinstall the Certificate Connector for Intune, selecting the SYSTEM option rather than the service account method.

Note: Using the SYSTEM account for the Certificate Connector for Intune should be avoided when using PKCS. Details here.

Summary

The Certificate Connector for Intune agent certificate renewal fails when the service is configured to run as a service account without local administrative rights. The best way to resolve this is to add the service account to the local administrators group on the server where the connector is installed. However, this isn’t always ideal. Although running the connector in the SYSTEM context is acceptable when using SCEP, it should be avoided when using PKCS. Administrators will have to accept the risk of the service account having local administrative rights or accept that they’ll have to reinstall the connector annually.

Additional Information

Certificate Connector for Intune Service Account and PKCS

Strong Certificate Mapping for Intune PKCS and SCEP Certificates

Intune Strong Certificate Mapping Error

Intune PKCS and SCEP Certificate Validity Period

Certificate Connector for Intune Failure

Certificate Connector for Intune Configuration Failed

Troubleshooting Intune Failed PKCS Request

Microsoft Intune Certificate Connector Failure

The Microsoft Intune Certificate Connector enables the provisioning and de-provisioning of on-premises PKI certificates for Intune-managed devices. Always On VPN administrators using Intune to deploy certificates with the Intune Certificate Connector using either PKCS or SCEP may encounter a scenario where certificates are no longer being provisioned to users or devices after working reliably previously.

Certificate Not Found

When this issue occurs, users will no longer be able to access the VPN and receive a “certificate could not be found that can be used with this Extensible Authentication Protocol” error message.

Connector Status

To determine the status of the Intune Certificate Connector, open the Microsoft Intune Admin Center (https://intune.microsoft.com) and navigate to Tenant Administration > Connectors and Tokens > Certificate Connectors. The status of the certificate connector server will be in Error.

Event Log

Open the event log on the server where the Intune Certificate Connector is installed. Navigate to Applications and Services Logs > Microsoft > Intune > CertificateConnectors > Operational. Here, you will find a variety of warning and error messages.

Event ID 5001

This is a warning from the CertificateConnectors source with event ID 5001 in the Task Category HealthMessageUploadFailedAttempt with the following details.

PKI Create Service:

Failed to upload health messages. Requeuing messages.

Event ID 1003

This is an error from the CertificateConnectors source with event ID 1003 in the Task Category PkcsDownloadFailure with the following details.

PKI Create Service:

Failed to download PKCS requests.

Event ID 2

This is an error from the CertificateConnectors source with event ID 2 in the Task Category Exception with the following details.

PKI Create Service:

Microsoft.Intune.Connectors.PkiCreateProcessor.Process threw an exception.

Expired Certificate

The warning and error messages recorded in the event log indicate an expired certificate on the Intune Certificate Connector server. Open the local computer certificate store (certlm.msc) on the server where the Intune Certificate Connector is installed. Review the expiration date of the certificate issued by Microsoft Intune ImportPFX Connector CA. It is most likely expired.

Click on the Certification Path tab to view the certificate status.

Renew Certificate

To renew this certificate, you must reinstall the Intune Certificate Connector. However, you do not have to uninstall it first. To renew the certificate, navigate to C:\Program Files\Microsoft Intune\PFXCertificateConnector\ConnectorUI and double-click on PFXCertificateConnectorUI.exe. Follow the prompts without making changes to the existing configuration. You’ll be prompted for the service account password (if using a domain account) and proxy credentials (if using a proxy server). In addition, you’ll be asked to sign in to Entra ID (formerly Azure AD). Be sure to provide credentials that are a global administrator and have an Intune license assigned. Once the process is complete, a new certificate will be installed in the local computer certificate store.

Intune Configuration

After updating the Intune Certificate Connector, a new certificate connector appears in the Intune Admin Center. You can now safely delete the old connector and rename the new one accordingly.

Redundancy

Deploying multiple instances of the Intune Certificate Connector is an excellent way to avoid future outages! It’s also a good idea to stagger their installation by a few months to ensure that a future certificate expiration doesn’t result in lost functionality. If you’ve deployed Intune Certificate Connectors recently, consider updating them at rotating intervals so certificates expire at different times.

Additional Information

Intune Certificate Connector Configuration Failed

Intune Certificate Connector Service Account and PKCS

Intune Certificate Connector Configuration Failure

Microsoft Intune Learning Resources for Always On VPN Administrators