Always On VPN IKEv2 Connection Failure Error Code 800

Always On VPN administrators may encounter a scenario in which Windows 10 clients are unable to establish an IKEv2 VPN connection to a Windows Server Routing and Remote Access Service (RRAS) server or a third-party VPN device under the following conditions.

  1. The VPN connection is configured using ProfileXML.
  2. ProfileXML includes the <CryptographySuite> element.
  3. The VPN server is configured to use a custom IPsec policy.
  4. The VPN server supports only IKEv2.
  5. The <NativeProtocolType> in ProfileXML is set to Automatic.

When these specific conditions are met, the client will be unable to connect to the VPN server using IKEv2. The error message states:

The remote connection was not made because the attempted VPN tunnels failed. The VPN server might be unreachable. If this connection is attempting to use an L2TP/IPsec tunnel, the security parameters required for IPsec negotiation might not be configured properly.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

In addition, the event log will include an error message from the RasClient source with event ID 20227 that includes the following error message.

The user [username] dialed a connection named [connection name] which has failed. The error code returned on failure is 800.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

A manually configured VPN connection using IKEv2 will connect successfully under these same conditions, however.

IKEv2 Error Code 800

Error code 800 translates to ERROR_AUTOMATIC_VPN_FAILED, which is somewhat ambiguous. The error description is:

Unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection.

Digging Deeper

A network trace of the IKEv2 VPN connection reveals the true source of the problem, which is a failure of the client and server to successfully negotiate an IKEv2 security association (SA). During the SA initiation process, the parameters offered by the client are unacceptable to the server, resulting in a NO_PROPOSAL_CHOSEN notification being returned by the server.

Always On VPN IKEv2 VPN Connection Failure Error Code 800

Custom Cryptography Settings Ignored

It appears that the Always On VPN connection ignores the custom cryptography settings defined in the CryptographySuite element in ProfileXML. However, this only occurs when the NativeProtocolType is set to Automatic. Presumably, this is a bug. 🙂

Workaround

As a workaround, set the NativeProtocolType to IKEv2. When NativeProtocolType is set to IKEv2, the VPN connection recognizes the IKEv2 parameters defined in the CryptographySuite element and the VPN connection will be established successfully.

Additional Information

Always On VPN IKEv2 Security Configuration

Always On VPN Certificate Requirements for IKEv2

Always On VPN IKEv2 Load Balancing with the KEMP LoadMaster Load Balancer

Always On VPN IKEv2 Security Configuration

Always On VPN IKEv2 Security ConfigurationWhen deploying Windows 10 Always On VPN, many administrators choose the Internet Key Exchange version 2 (IKEv2) protocol to provide the highest level of security and protection for remote connections. However, many do not realize the default security parameters for IKEv2 negotiated between a Windows Server running the Routing and Remote Access Service (RRAS) and a Windows 10 VPN client are far less than ideal from a security perspective. Additional configuration on both the server and the client will be required to ensure adequate security and protection for IKEv2 VPN connections.

Windows 10/11 and RRAS IKEv2 Defaults

In their default configuration, a Windows 10 or 11 client connecting to a Windows Server running RRAS will negotiate an IKEv2 VPN connection using the following IPsec security parameters.

  • Encryption: 3DES
  • Authentication/Integrity: SHA-1
  • Key Size: DH Group 2 (1024 bit)

This information can be obtained by opening an elevated PowerShell command window and running the following command.

Get-NetIPsecMainModeSA | Select-Object -First 1

Always On VPN IKEv2 Security Configuration

This can also be confirmed by viewing a network trace as shown here.

Always On VPN IKEv2 Security Configuration

These IPsec security parameters might have been acceptable in the 90’s, but they certainly are not today. 🙂

Improving IKEv2 Security

To provide a baseline level of protection to meet today’s requirements for security and privacy for IKEv2 VPN connections, the following are the minimum recommended IPsec security parameters.

  • Encryption: AES128
  • Authentication/Integrity: SHA-256
  • Key Size: DH Group 14 (2048 bit)

RRAS Custom IPsec Policy

To implement these recommended security baselines for IKEv2 on a Windows Server running RRAS it will be necessary to define a custom IPsec security policy. To do this, open an elevated PowerShell command window and run the following commands on each RRAS server.

Set-VpnServerConfiguration -CustomPolicy -AuthenticationTransformConstants SHA256128 -CipherTransformConstants AES128 -DHGroup Group14 -EncryptionMethod AES128 -IntegrityCheckMethod SHA256 -PFSgroup PFS2048 -SALifeTimeSeconds 28800 -MMSALifeTimeSeconds 86400 -SADataSizeForRenegotiationKilobytes 1024000

Restart the Remote Access Management service for the changes to take effect.

Restart-Service RemoteAccess -PassThru

Always On VPN IKEv2 Security Configuration

Note: A PowerShell script to implement the custom IPsec security policy settings shown above can be downloaded here.

Root Certificate

It is essential to define the root certification authority for which to accept IPsec security associations (SAs) for IKEv2 VPN connections. Without this setting configured, the VPN server will accept IPsec SAs using any certificate issued by a CA defined in its Trusted Root Certification Authorities certificate store. To configure this setting, open an elevated PowerShell window and run the following commands.

$Thumbprint = ‘Root CA Certificate Thumbprint’
$RootCACert = (Get-ChildItem -Path cert:\LocalMachine\root | Where-Object {$_.Thumbprint -eq $Thumbprint})
Set-VpnAuthProtocol -RootCertificateNameToAccept $RootCACert -PassThru
Restart-Service RemoteAccess -PassThru

Note: A PowerShell script to implement the root certificate name to accept can be found here.

CRL Checking

By default, RRAS does not enforce CRL checks for IKEv2 VPN connections. Additional configuration is required to enable support for CRL checking. Microsoft published guidance for configuring CRL revocation checks for IKEv2 VPN connections using machine certificate authentication here. Specifically, administrators must enable the RootCertificateNameToAccept parameter (guidance above) and set the following registry key to enable this functionality.

New-ItemProperty -Path ‘HKLM:\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters\Ikev2\’ -Name CertAuthFlags -PropertyTYpe DWORD -Value ‘4’ -Force
Restart-Service RemoteAccess -PassThru

Note: A PowerShell script to configure root certificate settings and enforce CRL checking can be downloaded here.

Windows 10 Client Settings

The IPsec policy must match on both the server and the client for an IKEv2 VPN connection to be successful. Unfortunately, none of the IKEv2 IPsec security association parameters proposed by default on Windows 10 clients use 2048-bit keys (DH Group 14), so it will be necessary to define a custom IPsec security policy on the client to match the settings configured on the server.

To configure a matching IPsec security policy on an individual Windows 10 VPN client, open an elevated PowerShell command window and run the following command.

$connection = “[connection name]”
Set-VpnConnectionIPsecConfiguration -ConnectionName $connection -AuthenticationTransformConstants SHA256128 -CipherTransformConstants AES128 -DHGroup Group14 -EncryptionMethod AES128 -IntegrityCheckMethod SHA256 -PFSgroup PFS2048 -Force

Always On VPN IKEv2 Security Configuration

Restore Defaults

In the process of testing, it may be necessary to restore the default IKEv2 configuration on both the client and the server. This can be accomplished by running the following PowerShell commands.

Server – Set-VpnServerConfiguration -RevertToDefault

Client – Set-VpnConnectionIPsecConfiguration -ConnectionName [connection_name] -RevertToDefault -Force

Always On VPN XML Settings

To implement a custom IPsec policy using the minimum recommended security settings for an Always On VPN connection using IKEv2, add the following settings to your ProfileXML.

<VPNProfile>
 <NativeProfile>
  <CryptographySuite>
   <AuthenticationTransformConstants>SHA256128</AuthenticationTransformConstants>
   <CipherTransformConstants>AES128</CipherTransformConstants>
   <EncryptionMethod>AES128</EncryptionMethod>
   <IntegrityCheckMethod>SHA256</IntegrityCheckMethod>
   <DHGroup>Group14</DHGroup>
   <PfsGroup>PFS2048</PfsGroup>
  </CryptographySuite>
 </NativeProfile>
</VPNProfile>

Why Not AES 256?

In the examples above you’ll notice that I’ve chosen to use AES128 and not AES256. This is by design, as AES256 does not provide any practical additional security in most use cases. Details here.

Enhanced Security and Performance

The settings outlined above are considered the minimum security baseline configuration for Always On VPN with IKEv2. These setting are considered secure by today’s standard and offer maximum interoperability with non-Microsoft VPN gateways.

To further improve security and performance for IKEv2, consider implementing Elliptic Curve Cryptography (EC) certificates and using Galois Counter Mode (GCM) cipher suites such as GCMAES128 for authentication and encryption.

Additional Information

Always On VPN Certificate Requirements for IKEv2

Always On VPN IKEv2 Connection Failure Error Code 800

Always On VPN IKEv2 Load Balancing with the KEMP LoadMaster Load Balancer

Always On VPN Routing Configuration

Windows 10 Always On VPN Routing ConfigurationWhen configuring Windows 10 Always On VPN, the administrator must choose between force tunneling and split tunneling. When force tunneling is used, all network traffic from the VPN client is routed over the VPN tunnel. When split tunneling is used, the VPN client must be configured with the necessary IP routes to establish remote network connectivity to on-premises resources. How those routes are established is a common source of confusion. This article provides guidance for properly configuring routing for Always On VPN clients.

Class Based Routing

IP addresses are assigned to Windows 10 Always On VPN clients from either a static pool of addresses configured by the administrator or by DHCP. If split tunneling is enabled, the client will also be assigned a class-based route that is derived from the IP address assigned to it by the VPN server, by default. If the client is assigned an IP address from the Class A network, a corresponding /8 prefix is used. For Class B networks a /16 prefix is defined, and for Class C networks a /24 prefix is used.

As an example, if the VPN server assigns the client an IP address of 10.21.12.103, a route to the 10.0.0.0/8 network is added to the client’s routing table, as shown here.

Windows 10 Always On VPN Routing Configuration

Complex Networks

This default class-based route is of limited use though, and is only applicable when the internal network is simple and VPN clients are assigned IP addresses from the same subnet class. In the example above, if the entire internal network resides in the 10.0.0.0/8 Class A address space, all resources will be reachable by the VPN client. Any resources in the Class B or Class C subnet ranges would be unreachable without additional configuration.

Route Configuration

To configure routing for Windows 10 Always On VPN clients, first disable the default class-based route by defining the following element in ProfileXML as shown here.

<VPNProfile>
   <NativeProfile>
      <DisableClassBasedDefaultRoute>true</DisableClassBasedDefaultRoute>
   </NativeProfile>
</VPNProfile>

Next, enable specific routes as needed by defining the following element(s) in ProfileXML. The example below defines routes for all private RFC 1918 networks.

<VPNProfile>
   <Route>
      <Address>10.0.0.0</Address>
      <PrefixSize>8</PrefixSize>
   </Route>
   <Route>
      <Address>172.16.0.0</Address>
      <PrefixSize>12</PrefixSize>
   </Route>
   <Route>
      <Address>192.168.0.0</Address>
      <PrefixSize>16</PrefixSize>
   </Route>
</VPNProfile>

Once implemented, the VPN client’s routing table will appear as shown here.

Windows 10 Always On VPN Routing Configuration

Summary

Proper routing is crucial for ensuring full network connectivity and access to internal resources for Windows 10 Always On VPN clients. When split tunneling is employed, avoid using the default class-based route and instead define specific routes using ProfileXML as required.

Additional Information

Always On VPN Client DNS Server Configuration

Deploying Windows 10 Always On VPN with Microsoft Intune

Windows 10 Always On VPN Certificate Requirements for IKEv2

Windows 10 Always On VPN Certificate Requirements for SSTP